Company: The Boyd Group

Location: Kitchener, ON

Job description: Company: Assured AutomotiveJob Description:The Estimator’s primary responsibility and accountability is to provide an exceptional and successful customer experience while creating estimates, coordinating repair needs for customers including all communication, informing and updating customers and insurance companies throughout the repair process. The Estimator accurately assesses the damage of vehicles and documents needed repairs and parts replacement on the damage appraisal. The Estimator plays a pivotal role in the success of the customer’s experience by ensuring they are working in alignment with all team members in achieving the repair facilities KPIs.Key Job Responsibilities ​Role and RequirementsEnsure ASE is updated efficiently and accurately with pertinent details from every customer interactionProvide Customer with accurate and timely information, guiding them through the repair process and ensuring that they receive excellent customer serviceEnsure compliance with all insurance client requirements, processes and metricsEnsure compliance with all Wow Operating Way’s regarding customer drop-offs, repair planning, customer communication, and deliveryCommunicate all customer requests and needs to appropriate team membersProvides positive energy when greeting customers in person and on the phoneUnderstanding of all required Insurance programs and proceduresParticipate in daily “production walks” with the Management Team, as requiredSupport all team members when requiredParticipate in monthly Health & Safety and staff meeting (if required)Attend training, information sessions and workshops recommended by Store ManagerMaintain the Assured KPI’s by maximizing role performance (Sales/ GP/ NP/ CSI/ AR/ CT&TT)Uphold Assured’s Core Values : Honesty, Integrity & RespectConsistently demonstrates actions and behaviors supporting our “10 Promise”Work Tools to be UtilizedScheduling Tool: Progi Calendar, Google CalendarsManagement Information System: Summit, Repair CentreRental Management: ARMS, DialBasic Knowledge: Mitchell, AudatexEducation and/or Experience Required ​Knowledge of Repairs and OE GuidelinesHigh School Diploma or equivalentAwareness of where to look for answersBasic Computer SkillsCompliance for DRP’s Minimum of 1-year experienceMust be willing to complete ICAR TrainingValid Driver’s LicenseRequired Skills/Abilities ​Awareness of where to look for answersBasic Computer SkillsCompliance for DRP’s Minimum of 1-year experienceMust be willing to complete ICAR TrainingValid Driver’s LicensePlease note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.#AAEST
Assured Automotive is hiring an Estimator who will be responsible for providing exceptional customer service by creating estimates, coordinating repair needs, and communicating with customers and insurance companies. The role involves accurately assessing vehicle damage, documenting repairs, and ensuring compliance with insurance requirements. The Estimator must have knowledge of repairs and OE guidelines, basic computer skills, and a valid driver’s license. Other responsibilities include upholding company core values, attending training sessions, and maximizing role performance. Physical demands of the job must be met, and reasonable accommodations may be made for individuals with disabilities. #AAEST
Title: Administrative Assistant

Company: Confidential

Location: Richmond Hill, Ontario

Job Type: Full-time

Salary: $40,000 – $45,000 per year

We are currently seeking a reliable and highly organized Administrative Assistant to join our team in Richmond Hill. The successful candidate will be responsible for providing administrative support to the office staff and management team.

Responsibilities:

– Answering and directing phone calls
– Managing incoming and outgoing mail
– Filing and organizing paperwork
– Coordinating schedules and appointments
– Assisting with event planning and coordination
– Providing general office support as needed
– Data entry and document preparation
– Other administrative tasks as assigned

Qualifications:

– High school diploma or equivalent
– Previous experience in an administrative role preferred
– Proficiency in Microsoft Office suite
– Excellent communication and interpersonal skills
– Strong organizational skills and attention to detail
– Ability to multitask and prioritize work effectively
– Previous experience working in an office setting is an asset

If you are a proactive and motivated individual with strong administrative skills, we would love to hear from you. Apply now to join our dynamic team in Richmond Hill.

Expected salary:

Job date: Sat, 31 Aug 2024 23:59:05 GMT