Company: Michaels Stores

Location: Kelowna, BC

Job description: Store – KELOWNA, BCDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.

• Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
• Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
• Plan and lead the execution of class and in-store events in accordance with Company programs
• Lead the omnichannel processes
• Manage and execute shrink and safety programs
• Assist with cash reconciliation and bank deposits
• Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
• Assist with the onboarding of new Team Members
• Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
• Serve as Manager on Duty (MOD)
• Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image; and serves as a role model for others
• Acknowledge customers, help locate the product and provide solutions
• Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
• Manage and execute the shrink and safety programs
• Cross train in Custom Framing selling and production
• In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager

Other duties as assignedPreferred Knowledge/Skills/AbilitiesPreferred Type of experience the job requires:

• Retail management experience preferred

Physical RequirementsWork Environment

• Ability to remain standing for long periods of time
• Ability to move throughout the store
• Regular bending, lifting, carrying, reaching, and stretching
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment
• If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.

• Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.Total Base Pay Range for this Position:$18.75 – $27.60We’re here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world!Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.To review a comprehensive list of benefits, please visit (MIKBenefits.com)
The content describes a job opportunity at a store in Kelowna, BC, focusing on delivering a customer-centric shopping experience. Responsibilities include managing front-end operations, leading omnichannel processes, ensuring compliance with SOPs and Company programs, delivering friendly customer service, managing inventory processes, training and coaching team members, and assisting with cash reconciliation and bank deposits. Preferred qualifications include retail management experience. The job involves physical requirements such as standing for long periods, bending, lifting, and accessing high shelves. The work environment may include outdoor work, nights, weekends, and early mornings. The job pays a total base pay range of $18.75 – $27.60. Applicants in Canada must meet legal requirements. Michaels is an Equal Opportunity Employer, offering benefits to team members.
Job Description:

We are seeking a qualified Restaurant Manager to oversee the daily operations of our restaurant. The successful candidate will be responsible for ensuring excellent customer service, maintaining quality standards, and managing financial performance.

Responsibilities:
– Oversee all aspects of the restaurant operations, including staff management, inventory control, and customer service
– Train and supervise staff to ensure high levels of productivity and customer satisfaction
– Develop and implement strategies to increase revenue and profitability
– Monitor and maintain quality standards for food preparation and service
– Handle customer complaints and resolve issues in a professional and efficient manner
– Ensure compliance with health and safety regulations
– Manage finances, including budgeting, cost control, and financial reporting
– Create and maintain a positive working environment for all staff members

Qualifications:
– Proven experience in restaurant management
– Strong leadership and communication skills
– Excellent customer service skills
– Ability to work under pressure and handle multiple tasks simultaneously
– Knowledge of food safety standards and regulations
– Bachelor’s degree in Hospitality Management or related field preferred

If you are a motivated and passionate individual with experience in restaurant management, we encourage you to apply for this exciting opportunity. Join our team and help us deliver outstanding dining experiences to our customers.

Expected salary:

Job date: Tue, 12 Mar 2024 08:17:00 GMT