Company: Rona
Location: Canada
Job description: By joining the RONA family, you’ll enjoy many benefits, such as:
- An inclusive and safe working environment
- Promotion of work-life balance
- Exclusive employee discounts
- Benefits: insurance (certain conditions apply), annual salary review, etc.
- Opportunities for advancement within the company
- An employer that’s involved in the community
- Teamwork and ongoing training
- A comprehensive training program for all new hires
- A student incentive program
- And much more!
At RONA, over 22,000 employees let their passion blossom every day. Our teams from the RONA+, RONA, Réno-Dépôt, and Dick’s Lumber banners across Canada are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So if you’re looking to do what you love, we could be a perfect match.Our expectations:The Team Member – Sales is responsible for providing exceptional customer service. They will meet the customers’ needs by providing them with fast and courteous service. They will be required to provide information on items and their use for one of the following departments: Lumber and Building Materials, Doors and Windows, Hardware and Tools, Electrical and Lighting, Kitchens, Plumbing, Paint and Home Decor, Flooring, and Seasonal and Garden.Your role:
- Greet customers warmly and ensure a good customer experience
- Assess customer needs and provide well informed and specialized advice about products
- Present merchandise (including through demos), emphasize item features, and recommend complementary items
- Support the merchandising of products in their department (e.g., displays, visual presentation, labelling, signage)
- Remain informed of new products and their technical applications
- Contribute to the achievement of sales targets
- Stay informed of promotions and flyers
- Work in accordance with the store’s policies and procedures on loss prevention and health and safety
The qualifications we are looking for:You are a good listener with strong analytical skills? Do you have sales experience and outstanding customer service skills? Then you have what it takes to be part of our team! Knowledge of our product and service offering will be considered an asset.RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.
Joining the RONA family offers many benefits, including an inclusive and safe working environment, promotion of work-life balance, exclusive employee discounts, insurance benefits, opportunities for advancement, community involvement, teamwork, ongoing training, and more. With over 22,000 employees across Canada, RONA values individual talent and offers career opportunities that match ambitions. The role of Team Member – Sales involves providing exceptional customer service, assessing customer needs, providing product information, supporting merchandising efforts, and contributing to sales targets. Qualifications include strong analytical skills, sales experience, and outstanding customer service skills. RONA is committed to diversity and inclusion.
Job Description
Title: Customer Service Representative
Location: Toronto, ON
Company: Confidential
We are looking for a Customer Service Representative to join our team in Toronto. The ideal candidate will be responsible for providing exceptional customer service to our clients by answering inquiries, resolving issues, and processing orders.
Responsibilities:
– Respond to customer inquiries via phone, email, and chat in a timely manner
– Provide accurate information about products and services
– Assist customers with any issues or concerns they may have
– Process orders and returns
– Maintain customer records and ensure data accuracy
Qualifications:
– High school diploma or equivalent
– 2+ years of experience in customer service
– Excellent communication skills
– Proficient in Microsoft Office
– Ability to multitask and prioritize tasks
If you are a motivated individual with a passion for customer service, we would love to hear from you. Apply now to join our team!
Salary: competitive, commensurate with experience.
*Please note: This job posting is not open to agency services, and we do not accept unsolicited phone calls or resumes from recruiters. Thank you.
Expected salary:
Job date: Fri, 22 Mar 2024 05:30:58 GMT
