Company: Michaels Stores

Location: Canada

Job description: Store – Cobourg, ONDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.

  • Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
  • Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
  • Plan and lead the execution of class and in-store events in accordance with Company programs
  • Lead the omnichannel processes
  • Manage and execute shrink and safety programs
  • Assist with cash reconciliation and bank deposits
  • Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
  • Assist with the onboarding of new Team Members
  • Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
  • Serve as Manager on Duty (MOD)
  • Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image; and serves as a role model for others
  • Acknowledge customers, help locate the product and provide solutions
  • Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
  • Manage and execute the shrink and safety programs
  • Cross train in Custom Framing selling and production
  • In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager

Other duties as assignedPreferred Knowledge/Skills/AbilitiesPreferred Type of experience the job requires:

  • Retail management experience preferred

Physical RequirementsWork Environment

  • Ability to remain standing for long periods of time
  • Ability to move throughout the store
  • Regular bending, lifting, carrying, reaching, and stretching
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment
  • If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
  • Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.We’re here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world!Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.To review a comprehensive list of benefits, please visit (MIKBenefits.com)
The content outlines the responsibilities of a Store in Cobourg, ON, focusing on delivering a customer-centric shopping experience, managing front-end operations, leading omnichannel processes, maintaining store recovery standards, and providing friendly customer service. Other responsibilities include managing adherence to SOPs and company programs, achieving KPIs, leading in-store events, managing shrink and safety programs, assisting with cash reconciliation and inventory processes, training and coaching the customer experience team, and serving as Manager on Duty. Preferred knowledge/skills/abilities include retail management experience. The job requires physical ability to stand for long periods, move throughout the store, lift heavy boxes, and access high shelves. The work environment is in a public retail store setting with some outdoor work and varied work hours. Applicants in Canada must meet legal requirements for the job. Michaels is an Equal Opportunity Employer.
Digital Marketing Manager

A reputable company is seeking a Digital Marketing Manager to join their team. The ideal candidate will be responsible for developing and implementing digital marketing strategies to drive online traffic to the company’s website. The Digital Marketing Manager will also be responsible for managing social media accounts, email marketing campaigns, and analyzing website analytics to identify areas for improvement.

Key Responsibilities:
– Develop and implement digital marketing strategies to increase online traffic and engagement
– Manage social media accounts and create engaging content
– Create and execute email marketing campaigns
– Analyze website analytics to identify trends and areas for improvement
– Collaborate with internal teams to create marketing campaigns that align with company goals
– Stay up-to-date on industry trends and best practices in digital marketing
– Track and report on key performance indicators to measure the success of marketing campaigns

Qualifications:
– Bachelor’s degree in Marketing, Communications, or related field
– 3+ years of experience in digital marketing
– Strong analytical skills and attention to detail
– Excellent written and verbal communication skills
– Proficiency in Google Analytics, social media management tools, and email marketing platforms
– Ability to work independently and as part of a team
– Experience in e-commerce and/or retail marketing is a plus

If you are a creative and results-driven digital marketer looking for a challenging opportunity, apply now!

Expected salary:

Job date: Wed, 21 Feb 2024 00:15:08 GMT

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