Company: Groupe Dynamite

Location: Mont-Royal, QC

Job description: Description :PROJET SPECIALIST – MAT LEAVE REPLACEMENTGroupe Dynamite is a leading fashion digital retailer with two brands at the heart of our success, Garage and Dynamite. With over 300 stores in Canada and the U.S., and more than 4,000 employees, we have been making our mark on fashion since 1975.Our core strengths are rooted in our team, our innovation, and our customers. We are proud to hire and retain aspirational leaders who are driven to achieve great things and are recognized for their entrepreneurial spirit.Job Summary:Reporting to the Visual Project and Print Production Manager, this individual will be responsible for aligning with the graphic design team, testing creative ideas in various concepts and carrying out the adaptations in the various concepts for the Garage and Dynamite brands. The specialist will also create the installation documents and videos for all printed elements and props. The specialist will keep track of all elements to receive, keep and discard in stores and update appropriate documents. When there are seasonal props in key moments of the year, this person will be responsible for aligning with the creative team on the concept, find suppliers that can produce the props according to the timeline and budget, create distribution lists and launch concept in stores, with support from the manager.Responsibilities:

• Create store documents for marketing components to keep, for store openings and for sale events;
• Support the Visual Project and Print Production Manager with special projects, such as but not limited to, new seasonal props development and roll-out, special installations, etc.;
• Create store surveys and distribution lists for in-store elements;
• Create all installation documents for in-store execution for both Garage and Dynamite;
• Validate installations via store visits with graphic designers and/or the Visual Project and Print production Manager;
• Aligns with Store Design for store openings such as floorplans, concept developments and fixture development;
• Inserts all printed components in our 3D merchandising platform (IWD).

Qualifications:

• College degree (DEC)
• Minimum of 1+ years of experience with project coordination.
• Knowledge of google documents suite (google docs, google slides, google sheet);
• Knowledge of Adobe suite (InDesign and photoshop) is an asset;
• Experience with 3D platforms such as Sketch Up, Marvellous, 3DSMax, Substance Painter is an asset.
• Ability to work in a fast-paced and multi-tasking environment;
• Versatile and hands-on personality;
• Great team player;
• Detail-oriented, organized, with the ability to effectively manage multiple projects simultaneously.
• Give/receive information on aspects of the work not related to routine tasks. Requires an approach focused on listening and interacting, as well as the ability to express oneself with clarity, conciseness and accuracy;
• Bilingual (English & French).
• Creativity required for developing and adapting ideas that improve the products, services, processes, procedures or approaches depending on the market.
• Accuracy and/or speed are essential.
• No supervision
• Result of decisions and actions moderately important. Medium level of responsibility
• Low level of inconvenience/risks
• Can work at the Montréal HO and go in stores when needed (for tests and visits;)
• Can lift approx. 20lbs and can go on a ladder.

Over and above a competitive salary and bonus plan, registered retirement savings, and flexible group insurance with personalised coverage that meets your needs, you will be at the forefront of a growing organisation that understands the importance of investing in people.You and your family can enjoy our employee discount at Garage and Dynamite, private sample sales throughout the year and many other exciting perks, including a very flexible vacation program.Our promise…No day will be like the last—we aim to be better today than we were yesterday. We are committed to employment equity.Candidates that are retained will be called for an interview.
Groupe Dynamite is seeking a Project Specialist to cover maternity leave, responsible for coordinating various projects for the Garage and Dynamite brands. The role involves creating store documents, supporting special projects, validating installations, and collaborating with various teams. The ideal candidate should have a college degree, project coordination experience, knowledge of Google and Adobe suites, and experience with 3D platforms. The role requires creativity, attention to detail, and the ability to work in a fast-paced environment. The position offers a competitive salary, bonus plan, retirement savings, flexible insurance, employee discounts, and a flexible vacation program. Candidates interested in employment equity are encouraged to apply.
Title: Customer Service Representative

Location: Canada

Salary: $15 – $17 per hour

Job Description:

We are seeking a Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, resolving complaints, and providing excellent customer service. The ideal candidate will have strong communication skills, be detail-oriented, and have the ability to multitask. Previous customer service experience is preferred but not required.

Responsibilities:
– Answer incoming customer inquiries via phone, email, or chat
– Provide accurate information and resolve customer complaints
– Process orders and returns
– Maintain customer records and update databases
– Develop and maintain positive relationships with customers
– Collaborate with other departments to ensure customer satisfaction
– Meet or exceed customer service goals and objectives

Qualifications:
– High school diploma or equivalent
– Excellent communication skills
– Strong problem-solving and decision-making abilities
– Ability to work in a fast-paced environment
– Proficiency in Microsoft Office and other software programs
– Previous customer service experience is a plus

If you are a team player who is passionate about providing exceptional customer service, we would love to hear from you. Apply today to join our team!

Expected salary:

Job date: Thu, 14 Mar 2024 23:26:29 GMT