Company: Rona

Location: Canada

Job description: By joining the RONA family, you’ll enjoy many benefits, such as:

• An inclusive and safe working environment
• Promotion of work-life balance
• Exclusive employee discounts
• Benefits: insurance (certain conditions apply), annual salary review, etc.
• Opportunities for advancement within the company
• An employer that’s involved in the community
• Teamwork and ongoing training
• A comprehensive training program for all new hires
• A student incentive program
• And much more!

At RONA, over 22,000 employees let their passion blossom every day. Our teams from the RONA+, RONA, Réno-Dépôt, and Dick’s Lumber banners across Canada are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So if you’re looking to do what you love, we could be a perfect match.Your role

• Greet customers warmly and ensure a good customer experience;
• Assess customer needs and provide expert advice on flooring department products;
• Present and demonstrate the product highlighting its positive features and suggest complementary products;
• Support the marketing of products in its department such as: display of merchandise, visual presentation and labelling;
• Keep up to date with new products and their functions;
• Ensure and participate in the maintenance of his department;
• Be aware of current promotions and flyers;
• Develop a basic knowledge of all the departments in the store;
• If required, operate a forklift, in accordance with the procedures and policies of the organization;
• Comply with policies and procedures regarding loss prevention, breakage of goods and health and safety;
• Perform other duties as requested by the supervisor.

The qualifications we are looking forDo you like physical work, without being a renovation pro? Do you have a knack for first-class customer service? You have what it takes to be on our team!ASSET: experience in customer service, plus knowledge in our Flooring department.RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.
Joining the RONA family means enjoying benefits such as an inclusive and safe working environment, work-life balance, employee discounts, insurance benefits, opportunities for advancement, community involvement, teamwork, ongoing training, and more. With over 22,000 employees in various banners across Canada, RONA is committed to helping people bring their projects to life and make a difference in communities. They value employee input and offer career opportunities to match ambitions, with a focus on developing skills. The role involves greeting customers, providing advice on products, marketing, maintenance, staying updated on products, and following safety procedures. Qualifications include a passion for customer service and physical work, with experience in customer service and knowledge in the Flooring department as an asset. RONA promotes diversity and inclusion, welcoming applications from all qualified candidates.
Job Description

Position: Customer Service Representative

Location: Toronto, ON

Company: Anonymous

Salary: $18 – $20 per hour

We are currently seeking a Customer Service Representative to join our team in Toronto. The ideal candidate will have excellent communication skills, strong problem-solving abilities, and a friendly demeanor.

Key Responsibilities:
– Responding to customer inquiries via phone, email, and live chat
– Providing assistance with product information, pricing, and order status
– Processing customer orders and returns
– Resolving customer complaints and escalations in a professional manner
– Collaborating with other departments to ensure excellent customer service

Qualifications:
– High school diploma or equivalent
– 2+ years of customer service experience
– Proficient in Microsoft Office applications
– Strong verbal and written communication skills
– Ability to work independently and as part of a team

If you are a motivated individual with a passion for providing exceptional customer service, we encourage you to apply for this position. Please submit your resume and cover letter detailing your relevant experience and qualifications.

Expected salary:

Job date: Sat, 06 Jul 2024 22:08:39 GMT