Company: Rona

Location: Canada

Job description: By joining the RONA family, you’ll enjoy many benefits, such as:

• An inclusive and safe working environment
• Promotion of work-life balance
• Exclusive employee discounts
• Benefits: insurance (certain conditions apply), annual salary review, etc.
• Opportunities for advancement within the company
• An employer that’s involved in the community
• Teamwork and ongoing training
• A comprehensive training program for all new hires
• A student incentive program
• And much more!

At RONA, over 22,000 employees let their passion blossom every day. Our teams from the RONA+, RONA, Réno-Dépôt, and Dick’s Lumber banners across Canada are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So if you’re looking to do what you love, we could be a perfect match.Your role

• Greet customers warmly and ensure a good customer experience;
• Assess customer needs and provide expert advice on flooring department products;
• Present and demonstrate the product highlighting its positive features and suggest complementary products;
• Support the marketing of products in its department such as: display of merchandise, visual presentation and labelling;
• Keep up to date with new products and their functions;
• Ensure and participate in the maintenance of his department;
• Be aware of current promotions and flyers;
• Develop a basic knowledge of all the departments in the store;
• If required, operate a forklift, in accordance with the procedures and policies of the organization;
• Comply with policies and procedures regarding loss prevention, breakage of goods and health and safety;
• Perform other duties as requested by the supervisor.

The qualifications we are looking forDo you like physical work, without being a renovation pro? Do you have a knack for first-class customer service? You have what it takes to be on our team!ASSET: experience in customer service, plus knowledge in our Flooring department.RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.
By joining the RONA family, employees can enjoy benefits such as an inclusive and safe working environment, promotion of work-life balance, exclusive discounts, insurance, opportunities for advancement, community involvement, training programs, and more. RONA values its employees’ talents and provides opportunities for career growth and skill development. Employees in roles such as customer service in the flooring department are expected to provide expert advice, support marketing efforts, maintain departmental organization, and comply with policies and procedures. The company values diversity and encourages applications from qualified candidates regardless of background.
Job Description

Job Title: Customer Service Representative

Location: Toronto, ON

Salary: $16-18 per hour

Our company is seeking a Customer Service Representative to join our team in Toronto. In this role, you will be responsible for providing excellent customer service to our clients. You will assist customers with inquiries, resolve issues, and provide information about our products and services.

Key Responsibilities:
– Answer incoming calls and respond to customer inquiries
– Resolve customer issues in a timely and efficient manner
– Provide information about our products and services
– Process orders and returns
– Update customer accounts and maintain accurate records
– Collaborate with other departments to provide seamless customer service

Qualifications:
– High school diploma or equivalent
– Previous customer service experience is an asset
– Strong communication and problem-solving skills
– Excellent attention to detail
– Proficiency in Microsoft Office applications
– Ability to work in a fast-paced environment

If you are a customer service professional looking to join a dynamic team, we would love to hear from you. Apply now!

Expected salary:

Job date: Sun, 14 Jul 2024 02:52:09 GMT