Company: Rona

Location: Saint-Eustache, QC

Job description: Advisor/ Sales Team Member, Flooring
Banner:RONAEntity:RONA – 41340 – Saint-EustacheCity:Saint-EustacheProvince:QuebecJob Status:Full TimeJob Category:SalesClosing Date:05/08/2024Apply HereBy joining the RONA family, you’ll enjoy many benefits, such as:An inclusive and safe working environment
Promotion of work-life balance
Exclusive employee discounts
Benefits: insurance (certain conditions apply), annual salary review, etc.
Opportunities for advancement within the company
An employer that’s involved in the community
Teamwork and ongoing training
A comprehensive training program for all new hires
A student incentive program
And much more!At RONA, over 22,000 employees let their passion blossom every day. Our teams from the RONA+, RONA, Réno-Dépôt, and Dick’s Lumber banners across Canada are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So if you’re looking to do what you love, we could be a perfect match.Your roleGreet customers warmly and ensure a good customer experience;
Assess customer needs and provide expert advice on flooring department products;
Present and demonstrate the product highlighting its positive features and suggest complementary products;
Support the marketing of products in its department such as: display of merchandise, visual presentation and labelling;
Keep up to date with new products and their functions;
Ensure and participate in the maintenance of his department;
Be aware of current promotions and flyers;
Develop a basic knowledge of all the departments in the store;
If required, operate a forklift, in accordance with the procedures and policies of the organization;
Comply with policies and procedures regarding loss prevention, breakage of goods and health and safety;
Perform other duties as requested by the supervisor.The qualifications we are looking forDo you like physical work, without being a renovation pro? Do you have a knack for first-class customer service? You have what it takes to be on our team!ASSET: experience in customer service, plus knowledge in our Flooring department.RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.Apply HereRONA inc.RONA inc. is one of Canada’s leading home improvement retailers headquartered in Boucherville, Québec. The RONA network operates or services some 425 corporate and affiliated dealer stores under the RONA+, RONA, Réno-Dépôt, and Dick’s…
The job posting is for a full-time Advisor/Sales Team Member in the Flooring department at RONA in Saint-Eustache, Quebec. Benefits of working at RONA include an inclusive and safe working environment, employee discounts, opportunities for advancement, and a comprehensive training program. The job responsibilities include greeting customers, providing expert advice on flooring products, supporting marketing efforts, and maintaining the department. Qualifications include experience in customer service and knowledge of the Flooring department. RONA is committed to diversity and inclusion. Interested candidates can apply on the RONA website.
Job Description

We are seeking a talented and highly motivated Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to our clients, resolving customer inquiries and complaints, and ensuring customer satisfaction at all times.

Responsibilities:
– Answering customer inquiries via phone, email, and online chat
– Resolving customer complaints in a professional and timely manner
– Providing product information and guidance to customers
– Processing orders and assisting with returns and exchanges
– Tracking customer interactions and maintaining accurate records in our CRM system
– Collaborating with other team members to improve customer service processes and procedures

Qualifications:
– High school diploma or equivalent
– 1+ years of experience in a customer service role
– Excellent communication and interpersonal skills
– Strong problem-solving abilities
– Ability to work in a fast-paced environment
– Proficiency in Microsoft Office suite and CRM software

If you are passionate about delivering exceptional customer service and are looking for a challenging and rewarding opportunity, we would love to hear from you. Apply now!

Expected salary:

Job date: Fri, 12 Jul 2024 07:15:26 GMT