Company: Beacon Roofing Supply

Location: Dieppe, NB

Job description: To be updated by recruiter
The recruiter needs to keep their information up-to-date.
Job Description:

Our company is currently seeking a highly motivated and experienced Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to clients while managing a high volume of incoming calls and inquiries. The ideal candidate will possess excellent communication skills, have a positive attitude, and be able to work in a fast-paced environment.

Key Responsibilities:
– Answering incoming calls and emails from customers
– Providing information and assistance to clients regarding products and services
– Resolving customer complaints and issues in a professional manner
– Maintaining accurate and detailed records of customer interactions
– Processing orders and updating customer accounts as needed
– Collaborating with other team members to ensure customer satisfaction

Qualifications:
– High school diploma or equivalent
– 1-2 years of customer service experience
– Excellent communication and interpersonal skills
– Strong problem-solving abilities
– Proficient in Microsoft Office applications
– Ability to work independently and as part of a team

If you are a dedicated and customer-focused individual looking to further your career in customer service, we encourage you to apply for this exciting opportunity.

Expected salary:

Job date: Wed, 13 Mar 2024 23:42:47 GMT