Company: Rona

Location: Canada

Job description: By joining the RONA family, you’ll enjoy many benefits, such as:

• An inclusive and safe working environment
• Promotion of work-life balance
• Exclusive employee discounts
• Benefits: insurance (certain conditions apply), annual salary review, etc.
• Opportunities for advancement within the company
• An employer that’s involved in the community
• Teamwork and ongoing training
• A comprehensive training program for all new hires
• A student incentive program
• And much more!

At RONA, over 22,000 employees let their passion blossom every day. Our teams from the RONA+, RONA, Réno-Dépôt, and Dick’s Lumber banners across Canada are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So if you’re looking to do what you love, we could be a perfect match.Your role

• Greet customers warmly and ensure a good customer experience;
• Assess customer needs and provide expert advice on flooring department products;
• Present and demonstrate the product highlighting its positive features and suggest complementary products;
• Support the marketing of products in its department such as: display of merchandise, visual presentation and labelling;
• Keep up to date with new products and their functions;
• Ensure and participate in the maintenance of his department;
• Be aware of current promotions and flyers;
• Develop a basic knowledge of all the departments in the store;
• If required, operate a forklift, in accordance with the procedures and policies of the organization;
• Comply with policies and procedures regarding loss prevention, breakage of goods and health and safety;
• Perform other duties as requested by the supervisor.

The qualifications we are looking forDo you like physical work, without being a renovation pro? Do you have a knack for first-class customer service? You have what it takes to be on our team!ASSET: experience in customer service, plus knowledge in our Flooring department.RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.
By joining RONA, employees can enjoy benefits such as a safe working environment, work-life balance, exclusive discounts, insurance, opportunities for advancement, community involvement, teamwork, training programs, and more. Employees are encouraged to bring their passion to work and contribute to the organization’s success. The role involves providing customer service, expert advice on flooring products, marketing and maintenance of department products, and following safety procedures. Qualifications include a willingness to work physically and provide excellent customer service. RONA is committed to diversity and inclusion in its hiring practices.
Job Description:

We are looking for a motivated and skilled individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to clients, addressing inquiries and concerns, and ensuring customer satisfaction. Additionally, you will assist with order processing, data entry, and general administrative tasks as needed. The ideal candidate will have excellent communication skills, a positive attitude, and a strong attention to detail. Prior experience in customer service or a related field is preferred. If you are a team player who excels in a fast-paced environment, we would love to hear from you. Apply now to join our dynamic team.

Expected salary:

Job date: Fri, 17 May 2024 23:30:34 GMT