Company: Rona

Location: Etobicoke, ON

Job description: Customer Service Associate, Outside Lawn and Garden
Banner:RONA+Entity:RONA+ – 83096 – EtobicokeCity:EtobicokeProvince:OntarioJob Status:SeasonnalJob Category:SeasonnalClosing Date:Apply HereBy joining the RONA family, you’ll enjoy many benefits, such as:An inclusive and safe working environment
Promotion of work-life balance
Exclusive employee discounts
Benefits: insurance (certain conditions apply), annual salary review, etc.
Opportunities for advancement within the company
An employer that’s involved in the community
Teamwork and ongoing training
A comprehensive training program for all new hires
A student incentive program
And much more!At RONA, over 22,000 employees let their passion blossom every day. Our teams from the RONA+, RONA, Réno-Dépôt, and Dick’s Lumber banners across Canada are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So if you’re looking to do what you love, we could be a perfect match.Our expectations:The Team Member – Sales is responsible for providing exceptional customer service. They will meet the customers’ needs by providing them with fast and courteous service. They will be required to provide information on items and their use for one of the following departments: Lumber and Building Materials, Doors and Windows, Hardware and Tools, Electrical and Lighting, Kitchens, Plumbing, Paint and Home Decor, Flooring, and Seasonal and Garden.Your role:Greet customers warmly and ensure a good customer experience
Assess customer needs and provide well informed and specialized advice about products
Present merchandise (including through demos), emphasize item features, and recommend complementary items
Support the merchandising of products in their department (e.g., displays, visual presentation, labelling, signage)
Remain informed of new products and their technical applications
Contribute to the achievement of sales targets
Stay informed of promotions and flyers
Work in accordance with the store’s policies and procedures on loss prevention and health and safetyThe qualifications we are looking for:You are a good listener with strong analytical skills? Do you have sales experience and outstanding customer service skills? Then you have what it takes to be part of our team! Knowledge of our product and service offering will be considered an asset.RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.Apply HereRONA inc.RONA inc. est un chef de file du secteur de la rénovation résidentielle au Canada dont le siège social est établi à Boucherville, au Québec. Le réseau RONA exploite ou dessert quelque 425 magasins corporatifs et affiliés sous les enseignes…
RONA is currently looking for a Customer Service Associate for their Outside Lawn and Garden department in Etobicoke, Ontario. They offer benefits, opportunities for advancement, teamwork, and ongoing training. The ideal candidate will provide exceptional customer service, have sales experience, and strong analytical skills. RONA values diversity and inclusion and encourages applications from all qualified candidates.
Job Description

We are currently seeking a dedicated and experienced Customer Service Representative to join our team. The ideal candidate will be responsible for answering incoming phone calls, responding to customer inquiries via email, and resolving any issues or complaints in a timely and professional manner.

Responsibilities:
– Answer incoming phone calls and respond to customer inquiries in a professional and courteous manner
– Resolve customer issues or complaints by actively listening, asking pertinent questions, and providing solutions
– Process customer orders and returns accurately and efficiently
– Maintain a high level of product knowledge to assist customers with product recommendations and information
– Collaborate with other team members to ensure excellent customer service and satisfaction

Qualifications:
– High school diploma or equivalent
– Previous customer service experience preferred
– Excellent communication skills, both written and verbal
– Strong problem-solving and conflict resolution skills
– Ability to work in a fast-paced environment and handle multiple tasks simultaneously

If you are a customer service-oriented individual with a positive attitude and a strong work ethic, we would love to hear from you. Apply now to join our team!

Expected salary:

Job date: Thu, 21 Mar 2024 08:36:20 GMT