Company: Sweat and Tonic

Location: Toronto, ON

Job description: About Sweat and TonicSweat and Tonic (S&T) is Toronto’s most innovative and exciting boutique fitness and wellness hub, offering the widest collection of expertly programmed Yoga, Pilates, HIIT, and Ride group fitness classes in Canada. We create a curated, immersive fitness experience for sweat enthusiasts to challenge their minds and bodies within a community that grows, succeeds, and celebrates together. With premium spa facilities, high-tech biohacking amenities, café, and bar offerings, members can recharge, recover, and reignite. Tonic House, the multi-functional lounge, workspace, and event venue, inspires collaboration and innovation. Since opening in 2019, we’ve innovated and expanded our state-of-the art classes across multiple channels: In-studio, Sweat in the Park, Sweat Live, Sweat on Demand, and Sweat on the Roof – a one-of-a-kind, outdoor rooftop fitness studio in the heart of downtown Toronto. In 2023, we opened our first international sister location, Silver Springs, a boutique yoga and Pilates oasis in the heart of Los Angeles, and a new 25,000 sq.ft. immersive fitness & wellness hub in Toronto at The Well. This is a unique, once-in-a-lifetime opportunity to become a part of a passionate, dynamic team that is here to disrupt the fitness industry.About the Role:We are seeking a full-time Project Manager to support the expansion of the S&T brand to future locations in Toronto and beyond, and management of annual business initiatives within the organization. The ideal candidate is passionate about supporting teams to make progress, maintain clear communication, stay on schedule and budget, and remain organized through all phases of a project, specifically design and construction. They have extensive experience driving projects forward despite challenges, building and maintaining positive relationships, and an eagerness to thoroughly understand all aspects of S&T’s offerings and operations. This full-time position will report to our Chief Brand Officer, work alongside our management team, and work directly with the design and construction consultant team to complete design, construction, coordination, and procurement projects for all future locations. This is a fantastic opportunity for someone looking to merge their passions for Project Management, Design & Construction, and Fitness & Wellness, and get involved in the early stages of a growing organization.Primary Job Responsibilities:

• Act as the primary liaison between Sweat & Tonic and the consultant team during the design and construction of future club locations
• Provide leadership and oversight of the project(s) assigned to you regarding scheduling, planning, cost management, quality management, and contractual obligations
• Prepare RFPs, review bids and execute contracts for project consultants including Architect, Interior Designer, Structural Engineer, Mechanical Engineer, Electric Engineer, Acoustic Engineer, AV consultant, IT consultant and Security consultant.
• Work alongside consultant team to develop schedules and budgets, and report on progress
• Interpret lease agreements, manage handover of space from landlord to tenant ensuring all requirements of Schedule C have been met, ensure construction is compliant with all stipulated rules and regulations, and coordinate with landlord as-needed during construction
• Oversee and participate in the design and project delivery process
• Coordinate with S&T and consultant team to develop and maintain brand standards
• Prequalify General Contractors, ensure Tender documents are thoroughly prepared by consultant team, and oversee Tender process
• Collaborate with S&T and consultant team to identify Value Engineering opportunities and track progress from General Contractor
• Develop and execute contracts with General Contractor
• Ensure clear, timely communication and coordination between consultant team and General Contractor
• Oversee procurement of S&T-supplied items such as furniture, equipment, and accessories by coordinating with design team and vendors to obtain samples, lead time, pricing and delivery information
• Coordinate with project team members to ensure all parties have up-to-date specs, timelines, and design details throughout the project
• Coordinate with the Finance team to track quotes and invoices
• Ensure clear handover between General Contractor and S&T Operations team at construction completion
• Manage tracking and completion of construction deficiencies
• Maintain organization of project files and materials
• Manage timelines and budgets for select projects with the S&T leadership team, such as annual strategic business initiatives for the overall organization and quarterly innovation research
• Administrative support as needed

Qualifications for Success in this Role:

• Minimum of 5 years of experience managing commercial design and construction projects (e.g. retail, hospitality, office), ideally with schedules exceeding 1 year and budgets exceeding $3 million
• Comprehensive understanding of and experience managing design and construction processes, with a particular focus in construction
• Passion for schedules and budgets, and ability to uphold them across the project team and schedule
• Ability to interpret contract drawings and basic understanding of building systems, construction law, and code compliance, such that clear communication and coordination can be provided
• Proven ability to manage all aspects of procurement, from sourcing options with client and/or designer, developing budgets and schedules, obtaining quotes, placing orders, managing delivery and receiving, to final installation and deficiency management
• Highly organized, responsible, and trustworthy
• Strong written and verbal communication skills, exhibiting excellence in effectively conveying information
• Ability to build positive, reliable relationships with consultants, General Contractor, and trades and demonstrated experience in conflict resolution
• Proven ability to collaboratively drive projects forward and troubleshoot, even when faced with challenges beyond immediate control
• An instinct to question provided answers and the status quo to find effective, simple, innovative solutions
• Decisive personality, comfortable qualifying decisions that balance brand standards and logic
• Ability to prioritize a long list of tasks for both yourself and your team based on defined workback schedules
• Self-motivated with a collaborative, team-oriented approach to work
• Personal interest in fitness and wellness, and eagerness to actively participate in S&T products and services
• Proficiency in AutoCAD is an asset
• Valid Ontario Driver’s License and willingness to work from Sweat & Tonic and on construction sites, as needed. Note that 1 day of remote work per week will be considered after the probationary period.

Compensation and Benefits:

• Base salary $90k-$105k dependent on experience
• 10% annual bonus plan
• Paid vacation time
• Comprehensive health benefits
• Unlimited S&T membership for you and a loved one
• Additional paid vacation day on your birthday
• Annual salary appraisal
• 40% off at Sweat and Tonic shop
• 20% off at Tonic Bar
• Access to discounts at up to 5,000 retailers across Canada
• Employee Assistance Program
• Top-up parental leave
• Up to $2,500 tuition reimbursement annually

Inclusion and Equal Opportunity Employment:We are an equal-opportunity employer. In addition, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Sweat and Tonic (S&T) is a boutique fitness and wellness hub in Toronto offering a variety of expertly programmed group fitness classes. They provide a curated fitness experience with premium amenities and a focus on community. They are expanding to new locations and are seeking a Project Manager to support this growth. The ideal candidate will have experience in managing commercial design and construction projects, possess strong organizational and communication skills, and have a passion for fitness and wellness. The role offers competitive compensation and benefits, including a base salary of $90k-$105k, health benefits, and discounts at S&T facilities. Sweat and Tonic is committed to creating an inclusive and equal opportunity work environment.
Position: Customer Service Representative

Location: Vancouver, BC

Salary: $20.00 to $24.00 / hour

Job Type: Full-time, Permanent

We are seeking a dedicated Customer Service Representative to join our team. The ideal candidate will have a strong attention to detail, exceptional communication skills, and the ability to work well in a fast-paced environment.

Responsibilities:
– Answer and respond to customer inquiries via phone, email, and in person
– Provide information about products and services
– Process sales orders and returns
– Resolve customer complaints in a professional manner
– Maintain customer records and account information

Qualifications:
– High school diploma or equivalent
– Previous customer service experience is an asset
– Strong communication skills
– Proficient in Microsoft Office applications
– Ability to work well in a team environment

If you are a customer-focused individual who enjoys helping others, we would love to hear from you. Apply now to join our dynamic team!

Expected salary: $90000 – 105000 per year

Job date: Tue, 12 Mar 2024 23:26:14 GMT