Company: Michaels Stores
Location: Canada
Job description: Store – Cobourg, ONDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
- Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
- Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
- Plan and lead the execution of class and in-store events in accordance with Company programs
- Lead the omnichannel processes
- Manage and execute shrink and safety programs
- Assist with cash reconciliation and bank deposits
- Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
- Assist with the onboarding of new Team Members
- Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
- Serve as Manager on Duty (MOD)
- Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image; and serves as a role model for others
- Acknowledge customers, help locate the product and provide solutions
- Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
- Manage and execute the shrink and safety programs
- Cross train in Custom Framing selling and production
- In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assignedPreferred Knowledge/Skills/AbilitiesPreferred Type of experience the job requires:
- Retail management experience preferred
Physical RequirementsWork Environment
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
- If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
- Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.We’re here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world!Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.To review a comprehensive list of benefits, please visit (MIKBenefits.com)
This content provides a job description for a Store Manager position at Michaels in Cobourg, ON. The responsibilities include delivering a customer-centric shopping experience, leading front-end operations, managing adherence to SOPs, executing Company policies, managing team performance, leading omnichannel processes, managing shrink and safety programs, assisting with inventory processes, assisting with onboarding new team members, managing cash reconciliation, and executing truck unloading and stocking processes. The job also includes cross-training in Custom Framing selling and production, and in some stores, leading custom framing solutions. Retail management experience is preferred. The job requires physical abilities such as standing for long periods, lifting heavy boxes, bending, lifting, and reaching. The work environment includes a public retail setting, both climate-controlled and non-climate controlled areas, and work hours may include nights and weekends.
Sales Manager
We are looking for a dynamic and motivated Sales Manager to join our team. The ideal candidate will have a strong sales background and a proven track record of achieving sales targets.
Responsibilities:
– Develop and implement sales strategies to drive revenue growth
– Manage a team of sales representatives and provide guidance and leadership
– Identify new business opportunities and build relationships with potential clients
– Analyze sales data and trends to make informed business decisions
– Meet with key clients to maintain and grow relationships
– Monitor market trends and competitor activities to identify opportunities for growth
– Collaborate with other departments to ensure alignment on sales and revenue goals
Requirements:
– Bachelor’s degree in Business, Marketing, or related field
– Proven experience in sales, with a strong track record of success
– Excellent communication and negotiation skills
– Ability to manage a team and drive results
– Strong analytical skills and ability to think strategically
– Proficiency in using sales tools and software
– Goal-oriented and self-motivated
If you have a passion for sales and are looking for a challenging and rewarding opportunity, we want to hear from you. Apply now!
Expected salary:
Job date: Wed, 21 Feb 2024 07:12:03 GMT