Company: Rona
Location: Etobicoke, ON
Job description: Customer Service Associate, Millwork
Banner:RONA+Entity:RONA+ – 83096 – EtobicokeCity:EtobicokeProvince:OntarioJob Status:SeasonnalJob Category:SeasonnalClosing Date:Apply HereBy joining the RONA family, you’ll enjoy many benefits, such as:An inclusive and safe working environment
Promotion of work-life balance
Exclusive employee discounts
Benefits: insurance (certain conditions apply), annual salary review, etc.
Opportunities for advancement within the company
An employer that’s involved in the community
Teamwork and ongoing training
A comprehensive training program for all new hires
A student incentive program
And much more!At RONA, over 22,000 employees let their passion blossom every day. Our teams from the RONA+, RONA, Réno-Dépôt, and Dick’s Lumber banners across Canada are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So if you’re looking to do what you love, we could be a perfect match.Our expectations:The Team Member – Sales is responsible for providing exceptional customer service. They will meet the customers’ needs by providing them with fast and courteous service. They will be required to provide information on items and their use for one of the following departments: Lumber and Building Materials, Doors and Windows, Hardware and Tools, Electrical and Lighting, Kitchens, Plumbing, Paint and Home Decor, Flooring, and Seasonal and Garden.Your role:Greet customers warmly and ensure a good customer experience
Assess customer needs and provide well informed and specialized advice about products
Present merchandise (including through demos), emphasize item features, and recommend complementary items
Support the merchandising of products in their department (e.g., displays, visual presentation, labelling, signage)
Remain informed of new products and their technical applications
Contribute to the achievement of sales targets
Stay informed of promotions and flyers
Work in accordance with the store’s policies and procedures on loss prevention and health and safetyThe qualifications we are looking for:You are a good listener with strong analytical skills? Do you have sales experience and outstanding customer service skills? Then you have what it takes to be part of our team! Knowledge of our product and service offering will be considered an asset.RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.Apply HereRONA inc.RONA inc. is one of Canada’s leading home improvement retailers headquartered in Boucherville, Québec. The RONA network operates or services some 425 corporate and affiliated dealer stores under the RONA+, RONA, Réno-Dépôt, and Dick’s…
The job posting is for a Customer Service Associate in the Millwork department at a RONA store in Etobicoke, Ontario. The position is seasonal and offers benefits such as an inclusive work environment, employee discounts, insurance, and opportunities for advancement within the company. The responsibilities include providing exceptional customer service, offering product advice, supporting merchandising efforts, and contributing to sales targets. The ideal candidate will have strong analytical skills, sales experience, and excellent customer service skills. RONA is committed to diversity and inclusion in the workplace.
Title: Senior Manager, Customer Experience
Company: Loblaw Companies Limited
Location: Brampton, Ontario, Canada
Job Type: Full-time
Salary: Competitive
Job Description:
As the Senior Manager, Customer Experience, you will be responsible for leading and executing Loblaw’s customer experience strategy across all channels. You will work closely with cross-functional teams to identify opportunities for improvement and enhance the overall customer journey. Some key responsibilities include:
– Develop and implement customer experience initiatives to enhance engagement and satisfaction
– Analyze data and feedback to identify pain points and develop action plans
– Collaborate with internal stakeholders to ensure consistent messaging and customer service
– Establish metrics and KPIs to measure success and continually improve the customer experience
– Lead and mentor a team of customer experience professionals
– Stay current with industry trends and best practices to innovate and drive growth
Qualifications:
– Bachelor’s degree in Business, Marketing, or related field
– Proven experience in customer experience or related role
– Strong analytical and problem-solving skills
– Excellent communication and leadership abilities
– Ability to work in a fast-paced environment and manage multiple projects simultaneously
– Experience in retail or consumer goods industry is a plus
If you are passionate about customer experience and have a drive for excellence, we encourage you to apply for this exciting opportunity with Loblaw Companies Limited.
Expected salary:
Job date: Thu, 21 Mar 2024 08:23:29 GMT