Company: Convoy Supply

Location: Prince George, BC

Job description: CUSTOMER SERVICE SPECIALISTPosition SummaryIf you know anything about the construction business, you know that getting the right products to the right site on time and safely is the benchmark of success. It is both challenging and rewarding work. We are Team Convoy, we are a distributor of construction materials, we supply roofing, building envelope and below grade materials and we want folks with great people skills on our team because, in the end – people make all the difference.We’re looking for self-sufficient, motivated Customer Service Specialist for our Prince George location at 2261 Quinn St. S. who want to help us expand our fast-growing business.Responsibilities

• Process customer transactions such as orders, quotes, and/or returns
• Coordinate delivery and/or pick up of customer orders with the operations team
• Educate customers on different products and their applications
• Generate, place, and confirm purchase orders with suppliers
• Receive payment for merchandise or services sold and log sales into the computer; responsible for payments received and adhering all administrative and accounting related procedures
• Participate in the physical inventory of warehouse materials

Requirements

• Experience assisting customers with product procurement – preferably in the building supply and/or construction industry
• Problem solving skills with a natural ability to respond quickly and accurately to inquiries, handle a fast-paced environment, and keep a sense of humor
• Excellent communication skills (both written and oral)
• Excellent decision making and ability to take initiative
• Well organized, strong attention to detail
• Must be a respectful team player

The Offer

• Competitive salary
• Flexible Benefit options
• Paid sick time
• Short and long term disability coverage
• Employee referral bonus program
• Paid training/tuition reimbursement
• Overtime available in peak periods
• Internal Promotions

Company OverviewConvoy Supply, founded in 1972, is a leading wholesale distributor of construction materials with over 40 locations across North America. Convoy prides itself on being the most responsive, problem-solving and fun place for our customers to conduct business.Convoy can be a job or a career. Find out more at:
Team Convoy is looking for a Customer Service Specialist for their construction materials distribution business in Prince George. The role involves handling customer transactions, coordinating deliveries, educating customers on products, and more. The ideal candidate should have experience in customer service, problem-solving skills, excellent communication, and be organized. The company offers competitive salary, benefits, training, and opportunities for growth within the company. Convoy Supply has been in business since 1972 and is known for its responsive and customer-focused approach.
Position: Customer Service Representative

Location: Toronto, ON

Company: Confidential

We are currently looking for a Customer Service Representative to join our team in Toronto. The ideal candidate will be responsible for providing excellent customer service to clients and handling inquiries and concerns in a professional and efficient manner.

Responsibilities:
– Answering incoming calls and emails from customers
– Taking customer orders and processing payments
– Resolving customer complaints and issues
– Providing product information and pricing to customers
– Maintaining accurate records of customer interactions

Qualifications:
– Previous customer service experience preferred
– Excellent communication skills, both verbal and written
– Ability to work in a fast-paced environment
– Strong attention to detail and organizational skills
– Proficiency in Microsoft Office applications

If you are a motivated and customer-oriented individual looking for a challenging role in customer service, we would love to hear from you. Please apply online with your resume and cover letter.

Expected salary:

Job date: Thu, 13 Jun 2024 22:34:42 GMT