Company: State of Florida

Location: Orlando, FL

Job description: Requisition No: 835860Agency: Children and FamiliesWorking Title: FAMILY FINDER SPECIALIST – 60074746Pay Plan: Career ServicePosition Number: 60074746Salary: $47,500.18 – $55,000.00Posting Closing Date: 08/27/2024Total Compensation EstimatorFamily Finder SpecialistDepartment of Children and FamiliesBrevard County FloridaOpen CompetitiveDuties and ResponsibilitiesThis position performs advanced family finding program efforts to discover, engage, plan, make decisions, and evaluate strategies to locate relatives and fictive kin.*Conducts extensive/advanced searches, such as case mining, mobility mapping, internet searches and cold calls, to locate adult relatives and fictive kin.*Collaborate with the child protective investigator to identify and build positive connections between the child and the child’s relatives and fictive kin.*Identify and build positive connections between child and the child’s relatives and fictive kin.*Attends and participates in family finding group decision making which may include conducting a multidisciplinary meeting with all parties involved and prospective family members or fictive kin.*Attend Case Transfer Staffing as needed to inform Child Welfare Professionals of current status of family finding efforts.*Establishes and maintains cooperative working relationships with organizations and other agencies involved with child welfare such as community-based care providers, Children’s Legal Services, Guardian ad Litem, schools, clinical professionals, and other community agency resources.*Regularly reviews and identifies any changes to Florida Statutes, DCF Operational Procedures, Administrative Rule and policies. Ensures participants are aware of changes, confidentiality and HIPAA, and identifies potential problems related to case specifics.Knowledge, skills and abilitiesKnowledge in Florida’s Practice Model and Florida’s official electronic system of record, Florida Safe Family Network (FSFN). Experience in Microsoft Office, familiar with the child welfare system, excellent written and oral communication skills, strong interpersonal skills relative to diverse populations in academic, public health, and community settings. Ability to work in a fast-paced environment with multiple competing deadlines. Analytical, decision making, and organizational skills.The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking . All documentation is due by the close of the vacancy announcement.
This content is a job posting for a Family Finder Specialist position at the Department of Children and Families in Brevard County, Florida. The position involves conducting advanced family finding efforts to locate adult relatives and fictive kin for children in the child welfare system. Responsibilities include collaborating with child protective investigators, attending family finding group decision making meetings, and establishing positive connections between children and their relatives. Candidates should have knowledge of Florida’s Practice Model and FSFN, experience in Microsoft Office, strong communication and interpersonal skills, and the ability to work in a fast-paced environment. The State of Florida is an Equal Opportunity Employer and supports a Drug-Free workplace. Veterans’ Preference is given in employment for Career Service vacancies. Candidates requiring reasonable accommodations must notify the agency hiring authority.
Job Description

We are looking for a dedicated and motivated individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing excellent customer service to our clients, handling inquiries, and resolving any issues that may arise.

Responsibilities:
– Answering customer inquiries via phone, email, or in person
– Assisting customers with product information and pricing
– Processing orders and returns
– Resolving customer complaints in a professional and timely manner
– Building and maintaining positive relationships with customers

Qualifications:
– Previous customer service experience preferred
– Excellent communication and interpersonal skills
– Ability to work well under pressure and in a fast-paced environment
– Strong problem-solving skills
– Detail-oriented and organized

If you have a passion for providing exceptional customer service and are looking to join a dynamic team, we want to hear from you. Apply now to be considered for this exciting opportunity.

Expected salary: $47500.18 – 55000 per year

Job date: Wed, 21 Aug 2024 22:44:10 GMT