Company: Service Corporation International

Location: North Vancouver, BC

Job description: Our associates celebrate lives. We celebrate our associates.Consider the possibilities of joining a Great Place to Work!Compassionately facilitates funeral arrangement discussions with deceased next of kin and presides over visitation, funeral, and graveside services in accordance with family’s wishes; company expectations; and local, province, or federal laws. As the licensed Funeral Director, responsible for the compliance with all mortuary, health, and vital statistics regulation compliance within the funeral establishment(s).JOB RESPONSIBILITIESArrangements Conference

• Receives or initiates call to deceased next of kin. Exhibiting concern and empathy, obtains or confirms deceased and family contact information, briefly discusses needs (including languages), schedules Arrangement appointment, and emails appointment confirmation.
• May perform removals or transfers adhering to company standards and processes. Cares for deceased in a respectful manner. Updates removal status in proprietary software.
• Greets next of kin and escorts to meeting space. Initiates and facilitates Arrangements Conference while assessing needs and summarizing desired outcomes. Discusses available life insurance and available benefits, such as Veteran. Promotes funeral, cemetery, and crematory services and merchandise such as catering, flowers, music, and Ever Lasting Memory products.
• Transitions Arrangement Conference to Funeral Services Counselor/Advisor to present cemetery property and merchandise options, pricing, and contract completion. In absence of an FSA/FSC, may perform FSA/FSC responsibilities.
• Responsible for reviewing and authorizing merchandise and service contract revisions.

Directing Services

• Confirms authorization to proceed with service Arrangements. Presides as Master of Ceremonies (MC) for visitation, funeral, or graveside services in a professional, organized, and caring manner consistent with Company standards. Shall be present for graveside services included in the purchase agreement. Shall be present when the casket containing a human body is placed in a grave, crypt, or burial vault and verifies that any personal belongings are removed from the deceased prior to burial per the Arrangements.
• Visually inspects deceased, adjusts casket dressing, deceased attire or makeup, or communicates concerns to preparation staff. Visually inspects Services Arrangements (visitation, funeral, or graveside) against contractual arrangements and the next of kin expectations; initiates corrective action as appropriate; may provide instruction or guidance to services team members.
• Interacts with the family to fulfill the death care requests. While interacting with family and guests, obtains leads for pre-need services.

Event Planning

• Perform a variety of event planning responsibilities including but not limited to resource planning and ordering of music, flowers, or catering to fulfill Arrangement requests. Produces MeM products that may include scanning photos, ordering of memorabilia or stationary, creating electronic presentations, writing obituaries, and creating on-line memorials. Prior to event, prepares event room including but not limited to set-up chairs, tables, flowers, guest books, and appropriate décor. Post event cleans chairs, tables, floors, proper storage of items, identifies property in need of repair, and courier/deliver family memorabilia to home.
• May perform a variety of attendant duties including but not limited to parking lot attendant, driver, usher, pallbearer, or courier.
• May attend community or charity events to represent and promote the location or market.

General

• Works under general guidance. New associates are learning to apply licensure to business environment complying with regulations, policies, and procedures; work may be peer reviewed for accuracy, quality, and education; collaborates with peers or manager for assistance and guidance. Exhibits accountability for behaviors. Ensures compliance with local, state, and federal regulations.
• Takes the initiative to discuss assignments, expectations, priorities and deadlines as well as seek guidance and coaching from manager. Notifies manager when workload is light and volunteers for additional work. Adjusts effectively to work within new work structures, processes, requirements or cultures. Additional responsibilities as requested or assigned.

Minimum requirementsEducation & Licenses

• Graduated from an accredited school or college of mortuary science
• Current Funeral Director license as required by provincial regulations
• Valid driver’s license with an acceptable driving record required to operate company owned vehicles

Experience

• Industry experience is preferred

Knowledge, Skills & Abilities

• Cognitive Ability including reason, plan, identify problems, learn quickly, learn from experience, and appropriately apply learning to new situations.
• Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives
• Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and is highly self-motivated
• Ability to build professional and trusting business relations
• Professional written and verbal communication skills
• Public speaking skills with the ability to influence and gain consensus
• Proficient using databases in automated processes
• Proficient MS Office skills

Work conditions

• Environment – Work is both indoors and outdoors during all seasons and weather
• Attire – professional business attire required when in contact with families
• Postures – Frequent continuous period of time sitting or standing up to 6 hours per day; frequently climbing stairs to access buildings
• Physical Demands – Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
• Ability to push and pull up to 150 pounds on flat and inclined flooring or ramps
• Hours: Flexibility of availability may be necessary as services may occur outside of normal business hours and working nights and weekends is frequently necessary.

Pay

• $27.90 – $36.05/hr

Postal Code: V7J 2J1Category (Portal Searching): OperationsJob Location: CA-BC – North Vancouver
The content discusses the responsibilities of a licensed Funeral Director in facilitating funeral arrangements and services for deceased individuals. The job entails arranging conferences with next of kin, presiding over services, event planning, and general duties. The minimum requirements for the job include a degree from a mortuary science school, a Funeral Director license, and industry experience. The position requires cognitive abilities, professionalism, communication skills, and physical demands. The work environment is both indoors and outdoors, and the attire is professional. The job pays between $27.90 to $36.05 per hour and may require flexibility in availability. The job location is in North Vancouver, British Columbia.
Job Description

Receptionist/Administrative Assistant

Location: Toronto, ON

Salary: $15.00 – $17.00 per hour

We are seeking a reliable and detail-oriented Receptionist/Administrative Assistant to join our team in Toronto. In this role, you will be responsible for answering incoming calls, greeting visitors, managing the front desk, and providing general administrative support to the team.

Key Responsibilities:
– Answering incoming calls and transferring them to the appropriate department or individual
– Greeting visitors and directing them to the appropriate meeting or office
– Managing the front desk area and ensuring it is organized and presentable
– Handling incoming and outgoing mail
– Assisting with general administrative tasks such as filing, data entry, and copying
– Providing support to the team as needed

Qualifications:
– High school diploma or equivalent
– 1+ years of experience in a receptionist or administrative assistant role
– Excellent communication and customer service skills
– Strong attention to detail and organizational skills
– Proficiency in Microsoft Office (Word, Excel, Outlook)

If you are a self-motivated and organized individual with a positive attitude, we would love to hear from you. Apply now to join our team as a Receptionist/Administrative Assistant.

Expected salary: $27.9 – 36.05 per hour

Job date: Sun, 14 Jul 2024 22:21:18 GMT