Company: Flynn Group of Companies

Location: Mississauga, ON

Job description: At Flynn, it’s not just a job, it’s a careerA Day in the Life:As a partner to numerous local HR Representatives, the HR Generalist – Service Operations provides strategic and administrative support for Flynn Service Operations across Canada and the USA. The goal of this role is to foster cohesion, efficiency, and excellence within our Service divisions, ensuring that they support the Service teams in delivering top-notch service across North America. This involves establishing consistency with Human Resources & Service processes and procedures, collaborating closely with local Service Managers and recruitment teams, and working hand in hand with the Service Training Specialist to develop comprehensive training plans for new hires to ensure an onboarding that is as smooth as possible. This person is also required to be attentive to evolving business needs in order to promote growth within Service Operations.Across Flynn, our Service teams are always looking for ways to provide the best customer service to our clients, both internally and externally. As such, there is plenty of opportunity to both assist and lead on special projects which involves everything from recruitment, onboarding, employee development, culture building and much more.If this sounds like the place where you’d like to rest your hat, click Apply and let’s chat!Our Perks & Benefits:Well-rounded benefits plan that includes prescription, dental, vision care, massage therapy and more!RRSP/DPSP matching program (Retirement Savings Plan)Employee Assistance Program with many health & wellness services – free of cost to the employeeEmployee perks and discounts with a multitude of retailers and vendorsIn-house, customized leadership & development workshopsSocial Committee, Sports CommitteeOutdoor green spaceIn-house subsidized cafeteriaComplimentary tea and coffeeIn-house gym with personal trainerWhat you bring to the table:Preferably a bachelor’s degree in Human Resources or Business Administration, post-secondary college programs considered an asset3+ years Human Resources experience preferredAbility to build and maintain strong, open, and honest relationshipsProactive and process-oriented working style, with attention to detail#LI-HB1CANROFlynn Group of Companies is the leading trade contractor in North America that works on virtually every aspect of a building’s outer layer, including Roofing, Glazing, Waterproofing, and Architectural Metals. The foundation of our award winning success is having the right people on our team.We are also highly active and committed to creating an environment which is accessible to all of our customers, employees and applicants. Reasonable accommodations in the hiring process will be provided to people with disabilities upon request.
The HR Generalist – Service Operations at Flynn provides strategic and administrative support for Service Operations across Canada and the USA. They work to ensure cohesion, efficiency, and excellence within the Service divisions, collaborating with local managers and recruitment teams. This role also involves developing training plans for new hires and staying attentive to evolving business needs. Flynn offers a well-rounded benefits plan, a retirement savings program, and various employee assistance programs and perks. The ideal candidate should have a degree in Human Resources or Business Administration, at least 3 years of HR experience, and strong relationship-building skills. Flynn Group of Companies is committed to creating an inclusive environment for all employees and applicants.
Job Description

We are currently seeking a motivated and dynamic individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to clients and customers, resolving any issues or inquiries in a timely and professional manner.

Key Responsibilities:
– Responding to customer inquiries via phone, email, and in person
– Providing support to clients and customers with product information and guidance
– Processing orders, returns, and exchanges accurately
– Communicating with internal departments to ensure customer needs are met
– Maintaining a positive and professional attitude in all interactions

Qualifications:
– High school diploma or equivalent
– Previous customer service experience preferred
– Excellent communication and interpersonal skills
– Strong attention to detail and organizational abilities
– Ability to work independently and as part of a team

If you are passionate about delivering exceptional customer service and have the qualifications listed above, we would love to hear from you. Please apply with your resume and a cover letter outlining your relevant experience.

Expected salary:

Job date: Fri, 22 Mar 2024 01:16:15 GMT