Company: AC Hotels Ottawa Downtown
Location: Ottawa, ON
Job description: An innovative Montreal hotel management company founded in 2007. RIMAP hospitality quickly established itself as the largest
hotel operator in Montreal, operating internationally recognized branded hotels under the Marriott, Hilton and IHG banners.
AC Hotels by Marriott celebrates the beauty of classic modern design with its European soul and Spanish roots. Born from the
ambitious spirit of the famous hotelier Antonio Catalan. The brand offers turnkey customization focused on the concept of the
design of rooms and public spaces. With flexible open spaces, focused design, signature moments, and no unwanted extras,
guests maximize their stay with style and intention.
RIMAP opened the first AC Hotels Marriott brand in Canada with the AC Hotels Marriott MONTREAL DOWNTOWN hotel.GENERAL SUMMARY:
Provides an essential level of property maintenance knowledge. Position has overall responsibility for maintaining the building,
grounds, and physical plant with particular attention towards safety, security, and asset protection. Accountable for managing
the budget, capital expenditure projects, preventative maintenance, and energy conservation. Develops and implements
strategies that will deliver products and services, which meet or exceed the needs and expectations of guests and associates
while maximizing the financial performance. Responsible for maintaining standards and regulatory requirements. Leads the
emergency response team for all facility issues. This position supports the Management in maintaining the property assets to
the highest level by providing direction and supervision to the associates, monitoring various aspects of the daily operation,
preparing reports related to department operations, training, evaluating performance and monitoring all PM programs for the
property.
CANDIDATE PROFILE:Education and Experience
- High school diploma or GED; 4 years’ experience in the engineering and maintenance or related professional area; technical
training in HVAC-R / Electrical / Plumbing / Refrigeration / Sewage / Life Safety Systems; valid Maintenance Management
certification is a plus.
OR
- 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years’
experience in the engineering and maintenance or related professional area; technical training in HVAC-R / Electrical /
Plumbing / Refrigeration / Sewage / Life Safety Systems; valid Maintenance Management certification is a plus.
Preferred:
- Maintenance experience in limited or full-service property with major hotel brand (Marriott / Hilton / Accor / IHG / Hyatt)
- Ability and willingness to work flexible hours including weekends, holidays, and late nights
- Ability to communicate and write in both English and French
- Experience in pre-opening and hotel opening (an asset)
- Ability to read and interpret architectural drawings
- Knowledge of the Ontario Health and Safety Act
- Ability to work in heights and to lift a minimum of fifty pounds
- Ability to walk the property as needed and to use a motorized vehicle (side-by-side)
- Knowledge of FOSSE/LIGHTSPEED, Employeur D, Adaco, Microsoft Office Suite (an asset)
- Problem solving aptitude
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
- Maintains engineering department staffing levels to maintain building and service to guests
- Establishes daily work assignments, and directs flow of same to completion
- Reviews all completed work orders, and inspects completed work as needed to ensure accuracy and quality
- Assists department heads in overseeing any unusual maintenance related to guest complaints
- Ensures completion to standard of all required preventive maintenance operations established by brand and management
company
- Assists engineers in diagnosis of problems related to equipment malfunction
- Coordinate all training programs for department personnel
- Provides supervision/support to engineering department associates daily
- Ensures maintenance shop adherence to cleanliness and safety standards
- Maintains storeroom and maintenance shop inventories
- Attends all required hotel meetings to keep abreast of in-house activities/promotions and events
- Maintains communications with other departments within the hotel
- Assist Management in monitoring energy consumption, maintaining equipment and supply inventories
- Assists Rooms Department in communicating Maintenance Request needs to engineers as needed
- Assists Management in the preparation of ADA compliance checklist
- Administers and maintains a key control system, tool control procedures and supply inventory control systems
- Works with Rooms Department regarding repairs and maintenance of electronic/hard key locking systems to ensure secure
nature of all materials, equipment, supplies and information
- Performs periodic inspections of all property assets to ensure maintenance to standard
- Interviews, selects,
…trains, appraises, coaches, counsels, and disciplines departmental associates according to RIMAP
Hospitality standards
- Follows new hire training in accordance with hotel policy
- Develops with Management all departmental budgets, forecasts, and expense schedules
- Establishes and ensures adherence to all department and Hotels guidelines, policies, and procedures
- Reviews/Maintains daily payroll report/records maintaining labor cost within established budgetary guidelines
- Evaluates individual associates’ performance, determines areas in need of improvement or requirements for advancement,
establishes goals, objectives and training needs required to achieve same
- Maintains open communications with all hotel departments to ensure smooth operations and guest satisfaction
- Create and maintain emergency response plan; water valve location plans and shut-off instructions
- Organize repair projects in a manner that does not disturb guests
- Plan and oversee any major renovation and/or construction project
- Act quickly during any major emergency issue and resolve swiftly (power outage – water floods – etc.)
- Manage and maintain relationships with contractors and suppliers
- Other duties as assigned
GENERAL:
- Promotes and always applies teamwork skills
- Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
- Is polite, friendly, and helpful to guests, management, and fellow associates
- Attends appropriate hotel meetings and training sessions
- Complies with required safety regulations and procedures
- Complies with hotel and department standards, policies, and regulations
- Remains current with hotel information and changes
- Complies with hotel uniform and grooming standards
- Maintains cleanliness and excellent condition of equipment and work area
- Executes emergency procedures in accordance with hotel standards
- Ability to spot safety risks and remedy quickly
- Effective management, leadership, organizational and communication skills
GUEST SERVICE DELIVERY:
- Weekly review of Brand GSS scores and GXP work orders to identify key areas of product improvement and repairs.
- Our organization is an employer aware of professional fairness and committed to recruiting a diverse workforce and
maintaining an inclusive culture. The use of the masculine is used for the purpose of lightening the text. We do not
discriminate based on gender, ethnicity, religion, sexual orientation, age, disability, or any other basis protected by provincial or
federal law.
Founded in 2007, RIMAP Hospitality is a Montreal-based hotel management company that operates branded hotels under the Marriott, Hilton, and IHG banners. The company opened the first AC Hotels by Marriott in Canada, focusing on modern design and customization. The General summary of the company’s activities includes property maintenance, budget management, and ensuring guest satisfaction. The Candidate Profile outlines the education and experience required for the position, with a preference for maintenance experience in major hotel brands. The responsibilities of the role include maintaining building and service standards, overseeing preventive maintenance operations, training department personnel, managing inventories, and communicating with other hotel departments. The company promotes teamwork, guest service delivery, and diversity in the workforce without discrimination.
Job Description
We are currently seeking a motivated and skilled individual to join our team as a Marketing Coordinator. The successful candidate will be responsible for coordinating marketing campaigns, analyzing customer feedback, and assisting with the development of marketing strategies.
Key Responsibilities:
– Assist in the development and implementation of marketing campaigns
– Monitor and analyze customer feedback and make recommendations for improvements
– Work closely with the marketing team to develop targeted marketing strategies
– Prepare reports and presentations for senior management
– Collaborate with external partners to ensure marketing activities are aligned with the overall brand strategy
Qualifications:
– Bachelor’s degree in Marketing or related field
– 2+ years of experience in marketing or a related field
– Strong analytical skills and attention to detail
– Excellent communication and organizational skills
– Ability to work collaboratively in a team environment
If you are a self-starter with a passion for marketing and a desire to make a positive impact, we want to hear from you. Apply now to join our dynamic team!
Expected salary:
Job date: Thu, 21 Mar 2024 08:43:19 GMT