Company: Michaels Stores

Location: Winnipeg, MB

Job description: Store – WINNIPEG-GARDEN CITY, MBDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.

• Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
• Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
• Plan and lead the execution of class and in-store events in accordance with Company programs
• Lead the omnichannel processes
• Manage and execute shrink and safety programs
• Assist with cash reconciliation and bank deposits
• Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
• Assist with the onboarding of new Team Members
• Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
• Serve as Manager on Duty (MOD)
• Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image; and serves as a role model for others
• Acknowledge customers, help locate the product and provide solutions
• Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
• Manage and execute the shrink and safety programs
• Cross train in Custom Framing selling and production
• In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager

Other duties as assignedPreferred Knowledge/Skills/AbilitiesPreferred Type of experience the job requires:

• Retail management experience preferred

Physical RequirementsWork Environment

• Ability to remain standing for long periods of time
• Ability to move throughout the store
• Regular bending, lifting, carrying, reaching, and stretching
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment
• If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.

• Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.We’re here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world!Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.To review a comprehensive list of benefits, please visit (MIKBenefits.com)
The content outlines the responsibilities of a Store Manager in a retail setting in Winnipeg-Garden City, MB. The Store Manager is expected to deliver a customer-centric shopping experience, lead front-end operations, maintain store standards, provide friendly customer service, and oversee various aspects of store management such as adherence to SOPs, leading omnichannel processes, managing shrink and safety programs, assisting with cash reconciliation and inventory processes, training and coaching team members, participating in truck unloading and stocking processes, and managing custom framing solutions if necessary. The job requires retail management experience and physical abilities to perform tasks such as standing for long periods, lifting heavy boxes, and accessing high shelves. The work environment includes a public retail store setting with varying climate conditions, outdoor work, and weekend and early morning shifts. Compliance with legal requirements is necessary, and Michaels is an Equal Opportunity Employer with a focus on innovation and teamwork.
Job Description

We are seeking a skilled and experienced Account Manager to join our team. In this role, you will be responsible for maintaining client accounts, overseeing projects, and ensuring customer satisfaction. The ideal candidate will have excellent communication and problem-solving skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment.

Responsibilities:
– Manage client accounts and relationships
– Coordinate project timelines and deliverables
– Communicate with clients to understand their needs and provide solutions
– Collaborate with internal teams to ensure client satisfaction
– Monitor project progress and address any issues that arise
– Prepare reports and presentations for clients and internal stakeholders
– Stay up-to-date on industry trends and best practices

Qualifications:
– Bachelor’s degree in Business, Marketing, or a related field
– 2+ years of experience in account management or a related role
– Strong communication and interpersonal skills
– Ability to multitask and prioritize in a fast-paced environment
– Excellent problem-solving abilities
– Proficiency in Microsoft Office and CRM software

If you are a proactive and organized professional with a passion for client service, we would love to hear from you. Apply now to join our dynamic team!

Expected salary:

Job date: Wed, 06 Mar 2024 07:52:40 GMT