Company: Johnson Controls
Location: Sherwood Park, AB
Job description: Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.
Johnson Controls’ Canadian subsidiaries provide accommodation to applicants, candidates, and employees with disabilities in compliance with human rights legislation and the Accessibility for Ontarians with Disabilities Act (AODA). Accommodation is available throughout the recruitment and selection process, and requests can be made by contacting the company. Information related to accommodation will be kept confidential, and AODA policies can be accessed on Johnson Controls’ website or in accessible formats upon request.
Job Description
Job Title: Customer Service Representative
Location: Toronto, ON
Our company is seeking a Customer Service Representative to join our team in Toronto. The successful candidate will be responsible for handling customer inquiries, processing orders, and providing excellent customer service over the phone and through email.
Key Responsibilities:
-Responding to customer inquiries in a professional and timely manner
-Processing and tracking customer orders
-Providing product information and assisting customers with product selection
-Resolving customer complaints and escalating issues as needed
-Maintaining accurate customer records and information in the database
-Collaborating with other team members to ensure a seamless customer experience
Qualifications:
-Previous experience in customer service or a related field
-Excellent communication and interpersonal skills
-Strong problem-solving abilities
-Ability to work well in a team environment
-Proficiency in Microsoft Office and CRM software
-Ability to multitask and prioritize in a fast-paced environment
If you are a motivated individual with a passion for customer service, we want to hear from you. Apply now to join our dynamic team in Toronto.
Expected salary:
Job date: Tue, 25 Jun 2024 22:20:58 GMT
