Company: Lowe’s

Location: Richmond, BC

Job description: Essential Functions:
NOTE: Minors in this role may not be responsible for some of the activities listed below
Assisted Self Check Out

• Demonstrates ability to monitor and identify customers who need assistance at multiple self-checkout registers simultaneously
• Approaches and interacts with customers to proactively recommend products and services appropriately
• Proactively greets, assists, and engages with multiple customers on multiple registers at the same time
• Moves throughout the checkout area standing, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions
• Thanks the customer for their business and invites them back to shop at Lowe’s

Customer Service

• Provides SMART customer service at all times through the daily execution of Lowe’s customer service policies, procedures and programs
• Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
• Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary
• Demonstrates sincere appreciation to customers
• Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs
• Coaches, develops, provides feedback, and trains associates in the various departmental duties or sales opportunities
• Uses a cash register to process sales transactions, returns, and refunds according to company guidelines
• Provides proper monetary change to CSA Front End associates for register activities
• Provides supervision, coaching, and support to CSA Front End Team (Front End/Loaders)
• Removes security tags, verifies product information, and bags merchandise for customers
• Answers incoming phone calls and directs calls or takes messages as needed
• Opens additional registers, when necessary, to ensure enough coverage always
• Assists in line vesting to help quicker turnaround time for checkout

In-stock

• Prepares register area at the beginning and end of shift by confirming functionality of registers and scanners and stocking register supplies
• Inspects returned merchandise for damages
• Enters and submits customer orders, prints order tickets, verifies receipts, and signs off on loading tickets
• Reviews and places online orders and returned merchandise in the appropriate areas
• Looks up product information and competitor prices for products to verify price match
• Records all items that are used in the store on the store use lists

Clean and Safe Stores

• Obtains safety bags from the cash office and monitors the amount of cash in the drawers to ensure it does not exceed requirements
• Monitors merchandise entering and leaving the store entrances and exits and assists customers or associates who trigger the alarm
• Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection
• Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas
• Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates
• Adheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices
• Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)

General

• In addition to the above responsibilities, this individual is held accountable for other duties as assigned

Minimum Requirements:

• Less than 1 year of experience using a computer, including inputting, accessing, modifying, or outputting information.
• Less than 1 year of experience using common retail technology, such as smart phones and tablets
• 1 to 2 years of retail experience as a cashier
• Must be able to lift items weighing up to 15 pounds with or without a reasonable accommodation

Preferences:

• High school diploma or equivalent.
• 1 to 2 years of experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, protection plans, and explaining warranties, product features, and benefits
• 1 to 2 years of experience as a head cashier
• 1 to 2 years of experience working in any department at a Lowe’s retail store
• 1 to 2 years of supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees
• Less than a year of retail experience detecting common signs of shoplifting (e.g., merchandise hidden inside of containers, merchandise under carts, price labels switched)

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
The essential functions of this role include assisting customers at self-checkout, providing customer service, ensuring in-stock merchandise, maintaining a clean and safe store, and general duties as assigned. Minimum requirements include basic computer and retail technology skills, along with at least 1-2 years of retail experience. Preferences include a high school diploma, experience in selling products based on customer needs, supervisory experience, and knowledge of detecting shoplifting. Lowe’s is an equal opportunity employer.
Warehouse Manager

Our company is currently seeking a Warehouse Manager to oversee and manage our warehouse operations. The successful candidate will be responsible for maintaining inventory levels, ensuring efficient workflow, and managing a team of warehouse staff.

Key responsibilities:
– Oversee all aspects of warehouse operations, including inventory management, order processing, and shipping/receiving
– Develop and implement warehouse procedures to optimize workflow and improve efficiency
– Monitor inventory levels and reorder materials as needed to prevent stockouts
– Supervise and train warehouse staff, providing coaching and support as needed
– Ensure compliance with safety regulations and company policies
– Maintain a clean and organized warehouse environment

Qualifications:
– 3+ years of experience in warehouse operations, with at least 1 year in a supervisory role
– Strong leadership skills and the ability to motivate and manage a team
– Excellent organizational and time management skills
– Knowledge of inventory management systems and procedures
– Proficiency in Microsoft Office Suite, particularly Excel
– Strong communication and interpersonal skills

If you are a highly motivated and organized individual with a passion for warehouse operations, we encourage you to apply for this position. We offer competitive compensation and benefits, as well as opportunities for growth and advancement within the company.

Expected salary:

Job date: Wed, 10 Jul 2024 22:02:57 GMT