Company: Masco
Location: Mississauga, ON
Job description: The Outside Pro Sales Representative (OPR) is responsible for identifying, developing and cultivating productive relationships with both new and existing accounts for Behr/Kilz products, adjacencies and services to professional channel with a focus on a defined target segment. This position cross functionally partners with the broader team to develop and implement specific strategies to achieve customer satisfaction, revenue, and profitability. Working safely is part of our culture and is a condition of employment.Essential Duties and ResponsibilitiesWith direction from corporate and the regional VP, supports the deployment, adoption and application of Behr’s annual Strategic Deployment Plan (SDP)Develop strategic market plan for key account customers, target customers, and high potential customers establishing goals and targets.Achieve defined sales goals, metrics and objectives.Use a strategic and consultative sales approach to understand, develop and deliver valuable business solutions for one or more the following defined segments:
– Painter and Decorator Contractor
– Commercial Paint Contractor
– Residential Repaint
– HOA/ Multi-family ContractorComplete productive daily call plans that fulfill and generate sales on existing accounts and qualified leads. Log quality information from the completed activities into (CRM) Salesforce.Build brand awareness through marketing and training and other efforts.Proficient knowledge of our products, techniques, and services to ensure product recommendations and customer orders meet all specifications.Understanding of product assortment and inventory levels needed to support customer ordering demands.Expedite the resolution of customer problems/complaints.Educations and/or ExperiencePreferred Bachelor’s degree in Marketing, Business Administration, or related field OR equivalent experience in related field.Minimum Qualifications: High school diploma or comparable certification (e.g. GED)Previous sales, retail, or customer service experience with previous commercial coatings’ experience is desirable.Certificates, License, Registrations or Professional DesignationsValid driver’s license, proof of insurance, meet and maintain the Company motor vehicle policy.Other RequirementsSome overnight weekly travel may be required depending on geographic territory.Ability to legally work without sponsorship for employment visa status.Ability to follow oral or written instructions; read and acknowledge completion or work orders, interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.Maintain the corporate credit card, motor vehicle and expense reporting according to company policy.Other duties as assigned.Skills, Knowledge, and AbilitiesStrategic in interacting with all customer types and assessing customer needs and account objectives.Strong selling, problem-solving, critical thinking, networking and relationship building skills.Must possess highly developed interpersonal, communication and presentation skills at all enterprise levels (sales, marketing, distribution, customer service, etc.) to influence others relative to company and customers objectives as well as to clarify and maintain focus on team goals and objectives.Experience in construction trade and/or architectural coatings are preferred.Ability to work well independently with minimal direction, as well as within a strong team environment.Computer SkillsProficient knowledge of MSA Office Suites and/or IOS software applications related to job functions.Sales Force/CRM knowledgeProficient in using a computer application to manage large amounts of information, including creating and editing simple databases, inputting data, retrieving specific records, and crafting reports to communicate the actions needed to improve performance relative to the goals of the system and strategyLanguage SkillsEnglish (speak, read, and write)Ability to speak the prevalent second language in certain geographic regions may be preferred.Mathematical SkillsAbility to add, subtract, multiply and divide using whole numbers, common fractions, and decimals.Physical DemandsWhile performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stop, kneel, or crouch; talk or hear. Ability to lift five gallon bucket up to 75 lbs. The employee uses computer or telephone equipment. Specific vision requirements of this job include close vision and distance vision. Must be able to travel by plane and automobile. Ability to travel daily and/or overnight.Work EnvironmentWhile performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.Company: Behr Paint CompanyShift 1 (Canada)Full timeHiring Range: $55,800.00 – $87,670.00Actual compensation may vary based on various factors including experience, education, geographic location, and/or skills.Our Ongoing Commitment to Diversity, Equity & InclusionWe believe a workplace that encourages and values different voices, perspectives, and backgrounds builds better teams, better solutions, and more innovation. The goal is for every single team member to have a voice and experience a sense of belonging here, regardless of where they sit in the organization and what their background is. We look forward to your sharing your outstanding and unique talents and perspectives with us!BEHR (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.BEHR is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.E-Verify Participation Poster:
E-Verify Right to Work Poster: &
The Outside Pro Sales Representative (OPR) for Behr/Kilz products is responsible for developing relationships with new and existing accounts in the professional channel. They work with the team to achieve sales goals, implement strategies, and provide customer support. The OPR must have sales experience, a valid driver’s license, and the ability to travel. Strong communication, problem-solving, and computer skills are required. The company values diversity and prohibits discrimination in employment. E-Verify is used to verify the eligibility of newly hired employees.
Position: Customer Service Representative
Location: Brampton, ON
We are currently seeking a Customer Service Representative to join our team in Brampton. The ideal candidate will have excellent communication skills, strong problem-solving abilities, and a passion for delivering exceptional customer service.
Responsibilities:
– Respond to customer inquiries via phone, email, and chat in a timely and professional manner
– Provide product information, pricing, and availability to customers
– Process orders and returns accurately and efficiently
– Handle and resolve customer complaints and issues
– Maintain customer records and ensure accuracy of information
– Work collaboratively with cross-functional teams to ensure customer satisfaction
Qualifications:
– High school diploma or equivalent
– Minimum 1 year of customer service experience
– Excellent communication skills, both verbal and written
– Strong attention to detail and accuracy
– Proficient in Microsoft Office applications
– Ability to multitask and work in a fast-paced environment
If you are a motivated and customer-focused individual looking for a rewarding opportunity, we encourage you to apply for this position. Join our team and help us provide outstanding service to our customers.
Expected salary: $55800 – 87670 per year
Job date: Wed, 02 Oct 2024 23:38:22 GMT