Company: AECOM

Location: Edmonton, AB

Job description: Company DescriptionWork with Us. Change the World.At AECOM, we’re delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world’s trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.We’re one global team driven by our common purpose to deliver a better world. Join us.Job DescriptionAECOM’s Buildings + Places (B+P) Business Line is seeking an Operations Manager to lead our Advisory Services Practice.This position could be based out of any of the following AECOM B+P Canada offices: Burnaby, BC; Calgary, AB; Edmonton, AB; Kitchener, ON; Markham, ON; Mississauga, ON; Ottawa; Saskatoon, SK; Winnipeg, MB.Job Summary:The AECOM B+P Operations Manager for our Advisory Services Practice Group is the Operational Unit Leader responsible for the growth and successful performance of multidisciplinary professionals across several Canadian office locations offering services in: Strategic Planning and Change Management, Digital and ESG Consulting, Project and Program Management, Cost and Value Management, Risk Management and other diverse advisory services to a varied set of clients across multiple market sectors.Key responsibilities associated include the operational management and overall strategic direction of the practice group to ensure financial profitability; leading and driving a proactive culture focused on strategic business activities positioning the group for sustained and profitable growth; overseeing the practice’s offering of services and engaged in the effective management and delivery of projects within the group.This individual will provide strategic business development support, developing and maintaining contracts, in addition to oversight and direction to key sub-practice leaders; and will be involved in planning, developing and coordinating the overall success of the practice group.Major Responsibilities include:

• Accountable for day-to-day operational business unit leadership and management for the practice group; including but not limited to such Key Performance Indicators as: Net Revenues, EBITA, Utilization, Project Margin, Overhead Expenditures; Backlog Growth; AR Collections
• Provides input and executes the strategic plan to help grow and lead the Advisory Services Practice
• Enables the growth of the business through a focus on clients, expansion of services and capability, commitment to delivering excellence and exceptional teams
• In partnership with Strategy & Growth Leader, serves as the “face” of AECOM – leading and managing client relationship development within the practice to attract new clients and retain existing clients as required in the service offerings in support of sales and top-line growth
• Leads with a strong focus on clients, a commitment to excellence and innovation, establishing a safe and healthy work environment, and the strong engagement of employees
• Collaborates with other Operations Managers and Market Sector Leaders to support pursuits as well as sharing of resources as required
• Supports the Area Business Unit Leader for teaming partnerships on major pursuits within office service area
• Collaborate with other teams and areas of expertise locally and regionally to identify and implement best practices
• Manages the effective management and delivery of projects within the practice
• Provides leadership as required to key project personnel to meet client objectives on complex projects
• Mentors, coaches and sponsors the next generation of talent across our business; leads and motivates staff to deliver optimal results and attract and develop people to strengthen teams in executing current and future projects

QualificationsMinimum Qualifications:

• Bachelor’s Degree in Architecture/Engineering (or related field)
• At least 10 years of relevant experience directing multiple projects of various types and complexities, including two (2) years of leadership experience.
• PMP certified

Preferred Requirements:

• Advanced Degree a strong asset
• Ability to lead and drive growth of the business
• Strong business acumen, leadership and experience managing teams
• Proven experience leading a team thorough all phases of a project
• Excellent communication (both verbal and written) and organizational skills
• Strong problem identification and problem resolution skills
• Ability to multi-task combined with strong attention to detail, time management and organizational skills
• Skilled in Microsoft Office
• High level of sound and independent judgment and reasoning

Additional InformationRelocation is not available for this position.About AECOMAECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.Freedom to Grow in a World of OpportunityYou will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.All your information will be kept confidential according to EEO guidelines.
AECOM is a global infrastructure consulting firm that partners with clients to solve complex challenges and build legacies for future generations. They are seeking an Operations Manager for their Advisory Services Practice in Canada, responsible for leading and growing a team of professionals offering various advisory services to clients in multiple sectors. The role involves operational management, strategic planning, business development, project delivery, and talent development. The ideal candidate will have a degree in architecture/engineering, at least 10 years of relevant experience, PMP certification, and strong leadership and communication skills. AECOM offers a dynamic work environment with opportunities for growth, equity, diversity, and inclusion, as well as a competitive compensation and benefits package.
Position: Customer Service Representative

Location: Richland, WA

Company: TruGreen

Job Type: Full-time

We are seeking a Customer Service Representative to join our team in Richland, WA. In this role, you will be responsible for assisting new and existing customers with their inquiries, providing exceptional service, and maintaining accurate records of customer interactions. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work well in a fast-paced environment.

Responsibilities:
– Answer inbound customer calls and assist with inquiries
– Provide information about products and services
– Resolve customer complaints and issues in a timely and professional manner
– Maintain accurate customer records and update information as needed
– Collaborate with other team members to ensure customer satisfaction

Qualifications:
– High school diploma or equivalent
– Customer service experience preferred, but not required
– Excellent communication skills, both verbal and written
– Strong attention to detail and problem-solving skills
– Ability to work in a fast-paced environment and multitask effectively

If you are a motivated individual with a passion for providing excellent customer service, we would love to hear from you. Apply now to join our team at TruGreen in Richland, WA!

Expected salary:

Job date: Tue, 28 May 2024 22:38:14 GMT