Company: Boardwalk

Location: Edmonton, AB

Job description: Responsibilities:Ensure the health, comfort and safety of our CustomersEnsure daily communication with all site AssociatesAddress Customer Requests for Maintenance (CRFM’s) within 72 hours.Fix it right the first timeVacant suite maintenance, renovations and touch ups as per established quality standardsGeneral common area and building maintenanceCoordinate inspections of turnover suites with Customer Service RepresentativesEnsure proper cleaning and maintenance of equipmentPreventative Maintenance inspections and reportingEnsure contractors arrive as per scheduled timelines and complete their work as per the conditions of contractSnow removal as requiredTouch-up painting in common areas as requiredEnsure proper and accurate inventory managementPerform on call emergency maintenance according to schedule provided by LeaderComplete all required administration for the position on a tabletComplete other tasks as assigned by the LeaderExperience and Educational Requirements:2-3 years renovation experienceMold Remediation and Asbestos Abatement certifications preferredTechnical Requirements:Working knowledge of English language both verbal and writtenFamiliarity with computer tablets a mustShould be proficient in 60% of all the below skillsDrywall – Framing installation/repair, drywall installation/repairTiles – Tub surround and backsplash installation/repairPainting and finishes – cleaning, sanding, priming, painting, textured surfacesCountertops – all areas of repair, replace countertopsFloors – replace subfloor, laminate/carpet/tile repair and/or replace, baseboard installation/repairDoors/Windows/cabinets – repair/replace closet doors, interior doors and frames, exterior doors and frames, repair/replace window coverings/locks/hardware, passage/lockset installation/repair, cabinets repair/replacePlumbing – basic plumbing, installation and repair of toilets, sinks, faucets, valves, replace dip tube on hot water heater, solder pipes, run power auger to clear blocked linesElectrical – installation and troubleshooting of light fixtures, switches and receptaclesThe following skills would be considered an asset:Basic Boiler/Heating – change canister filter, familiar with all gauges, shut offs, chemical testing, taps, piping, zone valves,Furnace – oil motor, change belt, replace thermocouple, replace thermostat,Locks – all aspects of repair/replace, rekey and mastering weiser, taymor, schlageAppliance repair/installationNon-Technical Requirements:Strong commitment to providing excellent customer serviceAbility to fix the problem correctly the first timeDedicated to building better communities for all our Customers and surrounding communitiesAbility to take responsibility for all actions and decisions and to follow through until a resolution is obtainedExceptional problem-solving and decision-making capabilitiesStrong planning and organizational skills coupled with ability to multi-task and prioritize (excellent time-management skills)Ability to work independently (self managed) and with other Associates in a team environmentAbility to learn quickly, adapt to change and be flexible in natureDisplays a high level of initiative and commitment to excellenceDemonstrates a positive attitude, enthusiasm and assertivenessEnsure have all tools on the tool listAbility to spend up to eight hours walking, standing, climbing stairs, liftingAbility to maneuver up to 90kg with the proper equipmentMust have vehicle and clean driving record
The responsibilities of the position include ensuring the health, comfort, and safety of customers, addressing maintenance requests in a timely manner, conducting renovations and maintenance as needed, coordinating with contractors, performing preventative maintenance, snow removal, and on-call emergency maintenance. The ideal candidate should have 2-3 years of renovation experience, technical skills in various areas including drywall, painting, plumbing, and electrical work, as well as good communication and customer service skills. A strong commitment to customer service, problem-solving abilities, flexibility, and physical capability to perform tasks are also required. It is necessary to have a vehicle and a clean driving record for this position.
The job description from the provided website is for a “Customer Service Representative” position at a company that is not mentioned in the job description.

Key responsibilities include:
– Answering customer inquiries via telephone and email
– Providing information about products and services
– Assisting customers with placing orders and managing their accounts
– Resolving customer complaints and issues in a timely manner
– Updating customer records and information in the database
– Collaborating with other departments to ensure customer satisfaction
– Meeting and exceeding individual and team goals/targets

The ideal candidate must have:
– Excellent communication skills, both verbal and written
– Strong problem-solving abilities
– Customer service experience in a similar role
– Ability to work efficiently in a fast-paced environment
– Proficiency in using computer systems and software
– Flexibility to work different shifts as required

This job offers a competitive salary, benefits, and opportunities for growth within the company.

Expected salary:

Job date: Thu, 21 Mar 2024 23:44:50 GMT