Company: Boardwalk

Location: Edmonton, AB

Job description: Responsibilities:Ensure the health, comfort and safety of our CustomersEnsure daily communication with all site AssociatesAddress Customer Requests for Maintenance (CRFM’s) within 72 hours.Fix it right the first timeVacant suite maintenance, renovations and touch ups as per established quality standardsGeneral common area and building maintenanceCoordinate inspections of turnover suites with Customer Service RepresentativesEnsure proper cleaning and maintenance of equipmentPreventative Maintenance inspections and reportingEnsure contractors arrive as per scheduled timelines and complete their work as per the conditions of contractSnow removal as requiredTouch-up painting in common areas as requiredEnsure proper and accurate inventory managementPerform on call emergency maintenance according to schedule provided by LeaderComplete all required administration for the position on a tabletComplete other tasks as assigned by the LeaderExperience and Educational Requirements:2-3 years renovation experienceMold Remediation and Asbestos Abatement certifications preferredTechnical Requirements:Working knowledge of English language both verbal and writtenFamiliarity with computer tablets a mustShould be proficient in 60% of all the below skillsDrywall – Framing installation/repair, drywall installation/repairTiles – Tub surround and backsplash installation/repairPainting and finishes – cleaning, sanding, priming, painting, textured surfacesCountertops – all areas of repair, replace countertopsFloors – replace subfloor, laminate/carpet/tile repair and/or replace, baseboard installation/repairDoors/Windows/cabinets – repair/replace closet doors, interior doors and frames, exterior doors and frames, repair/replace window coverings/locks/hardware, passage/lockset installation/repair, cabinets repair/replacePlumbing – basic plumbing, installation and repair of toilets, sinks, faucets, valves, replace dip tube on hot water heater, solder pipes, run power auger to clear blocked linesElectrical – installation and troubleshooting of light fixtures, switches and receptaclesThe following skills would be considered an asset:Basic Boiler/Heating – change canister filter, familiar with all gauges, shut offs, chemical testing, taps, piping, zone valves,Furnace – oil motor, change belt, replace thermocouple, replace thermostat,Locks – all aspects of repair/replace, rekey and mastering weiser, taymor, schlageAppliance repair/installationNon-Technical Requirements:Strong commitment to providing excellent customer serviceAbility to fix the problem correctly the first timeDedicated to building better communities for all our Customers and surrounding communitiesAbility to take responsibility for all actions and decisions and to follow through until a resolution is obtainedExceptional problem-solving and decision-making capabilitiesStrong planning and organizational skills coupled with ability to multi-task and prioritize (excellent time-management skills)Ability to work independently (self managed) and with other Associates in a team environmentAbility to learn quickly, adapt to change and be flexible in natureDisplays a high level of initiative and commitment to excellenceDemonstrates a positive attitude, enthusiasm and assertivenessEnsure have all tools on the tool listAbility to spend up to eight hours walking, standing, climbing stairs, liftingAbility to maneuver up to 90kg with the proper equipmentMust have vehicle and clean driving record
The content outlines the responsibilities and requirements for a maintenance technician position. Responsibilities include ensuring the health, comfort, and safety of customers, addressing maintenance requests in a timely manner, general maintenance tasks, coordinating inspections, preventative maintenance, snow removal, inventory management, and completing required administration. Experience and educational requirements include 2-3 years of renovation experience and technical skills in various areas such as drywall, painting, plumbing, and electrical work. Non-technical requirements include strong customer service skills, problem-solving abilities, organizational skills, initiative, and the ability to work independently or in a team. A vehicle and clean driving record are necessary for the position.
Title: Customer Service Representative

Location: Markham, ON

Job Type: Full-time, Permanent

Company Description:
Our client is a leading telecommunications company that specializes in providing high-quality services to their customers. They are currently looking for a Customer Service Representative to join their team in Markham, ON.

Job Description:
– Answer incoming calls and emails from customers in a professional and efficient manner
– Provide assistance and support to customers regarding their inquiries, concerns, and complaints
– Process orders, returns, and exchanges accurately and in a timely manner
– Update customer account information and maintain records
– Work collaboratively with other team members to ensure customer satisfaction
– Meet and exceed monthly performance metrics and goals

Qualifications:
– Previous experience in customer service or a related field is preferred
– Strong communication and interpersonal skills
– Ability to multitask and work in a fast-paced environment
– Proficient in Microsoft Office applications
– High school diploma or equivalent

Benefits:
– Competitive salary
– Comprehensive benefits package
– Opportunities for career growth and advancement

If you are a customer service-oriented individual with excellent communication skills and a strong work ethic, we would love to hear from you. Apply now to join our dynamic team and make a difference in the lives of our customers.

Expected salary:

Job date: Fri, 05 Apr 2024 22:17:44 GMT