Company: Boardwalk

Location: Edmonton, AB

Job description: with computer tablets a must Should be proficient in 60% of all the below skills Drywall – Framing installation/repair, drywall…
Proficiency in a variety of skills, including drywall installation and repair, is essential for individuals working with computer tablets. It is recommended to be proficient in at least 60% of these skills.
Job Description:

We are looking for a dedicated and experienced Call Center Agent to join our customer service team.

Responsibilities:
– Answer incoming calls from customers regarding product inquiries or complaints
– Provide information about company products and services
– Resolve customer issues in a timely and professional manner
– Identify and escalate priority issues
– Document all customer interactions accurately
– Follow company policies and procedures
– Meet individual and team performance targets

Requirements:
– Proven customer support experience in a call center environment
– Excellent communication skills
– Ability to multitask and prioritize tasks
– Strong problem-solving skills
– Knowledge of customer service principles and practices
– Proficient in Microsoft Office applications
– High school diploma or equivalent

If you are a customer-focused individual with a passion for helping others, we would love to hear from you. Apply now to join our team!

Expected salary:

Job date: Thu, 21 Mar 2024 23:21:00 GMT