Company: Home Depot
Location: Pointe-Claire, QC
Job description: Job Overview:Sales Specialists provide exceptional customer service support and drive sales. Sales Specialists assess customer needs, and guide customer decisions in order to close a sale. Specific store departments may include Décor (Blinds and Wallpaper), Flooring, Kitchen & Bath, Millwork
(Doors and Windows) and Appliances.Tasks & Responsibilities:Achieving individual sales targets to support overall department goals by facing challenges with an open mind and creating innovative solutions
- Proactively identify customers who need help or have a problem, by asking open ended questions
- Explaining the steps and products needed to complete projects and describing features and benefits of merchandise
- Assisting customers with product knowledge in adjacent departments, special orders and installation services
Preferred Qualifications:
- 1-2+ years of experience working in a sales driven environment.
- Ability to work a flexible schedule including evenings and weekends
- Excellent reading, communication, math and customer service skills
- Excellent decision making ability and problem solving skills
- Proficiency with computers
- Detail oriented
Sales Specialists in various store departments such as Décor, Flooring, Kitchen & Bath, Millwork, and Appliances provide exceptional customer service and drive sales by assessing customer needs, guiding decisions, and closing sales. They achieve individual sales targets, proactively identify customer needs, and explain product features and benefits. Preferred qualifications include 1-2+ years of sales experience, flexibility in work schedule, and excellent communication and problem-solving skills.
Job Description
JOB REQUIREMENTS
Languages
English
Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience
Experience
1 year to less than 2 years
Specific Skills
Inspect and verify incoming goods against invoices or other documents, Record shortages and reject damaged goods, Pack goods to be shipped, Maintain internal record-keeping system, Prepare requisition orders to replenish stock, Prepare and track work orders, Provide customer service, Send and receive messages, Perform clerical duties, such as maintain filing and record systems, Answer inquiries and provide information to customers
Weight Handling
Up to 23 kg (50 lbs)
Work Setting
Warehouse
Work Site Environment
Noisy, Dusty
Transportation/Travel Information
Own transportation, Own vehicle, Valid driver’s licence
Work Conditions and Physical Capabilities
Fast-paced environment, Work under pressure, Tight deadlines, Repetitive tasks, Handling heavy loads, Physically demanding, Manual dexterity, Attention to detail, Hand-eye co-ordination, Combination of sitting, standing, walking, Standing for extended periods
Work Location Information
Various locations
Personal Suitability
Effective interpersonal skills, Team player, Organized
Business Equipment and Computer Applications
MS Excel, MS Word
Additional Skills
Supervise material handlers and helpers, Dispatch train crew members and workers, Schedule transportation conveyances
Security and Safety
Bondable, Criminal record check
Weight Handling
Up to 23 kg (50 lbs)
Work Setting
Warehouse
Workers Supervised
Shippers and receivers, Production clerks, Material handlers, Dispatchers and radio operators
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Expected salary:
Job date: Thu, 14 Mar 2024 23:44:02 GMT