Company: Royal Bank of Canada
Location: Toronto, ON
Job description: Job SummaryJob DescriptionWhat is the opportunity?The Senior Manager, Client Interactions and Decision Management (CIDM) RBC Bank is a critical role collaborates with product groups, channel partners and marketing across the Canadian Banking and Insurance platforms to help drive business results by developing optimized marketing solutions enabled through business and marketing analysis. The successful candidate will integrate three functions of (1) pulling and analyzing data to support the RBC Bank marketing effort (2) working with the business senior leader to design, execute, integrate, and optimize direct marketing efforts for RBC Bank including customer response rates and incremental financial results and (3) working with the Marketing Reporting team on customized dashboards to provide insight into the success of RBC Bank campaigns.This is a highly specialized, broad in-scope role requiring strong business acumen, the ability to work in an agile and collaborative environment, a strong understanding of the RBC Data Warehouse Environment, prior experience with decisioning tools with deep data, analytics and technical skills along with exceptional communication skills to be able to translate and interpret complex analysis into actionable and consumable insights.What will you do?Manage the portfolio of analyses required for our partners in RBC bank to meet their business and financial imperatives; prioritize and pivot as needed to accommodate changing analytical needsCollaborate with key business stakeholders supporting RBC Bank to implement innovative campaign design and build and leverage new channels, tools and concepts to drive business results and promote continuous improvement for the organizationDeliver actionable, accurate and thorough marketing campaign, channel and client offer optimization analytics to help the business meet its prioritiesDeliver dashboards to democratize access to data and insights as needed, and create resource efficiencies for analytical workEnd-to-end responsibility for analyses including framing and negotiating analytical objectives with senior leaders, sourcing relevant data, performing in-depth analyses and presenting actionable insights to stakeholders in timely and effective mannerDevelop and apply deep understanding of client behavior, as well as revenue enhancing and cost saving opportunities to improve the relevancy of marketing strategiesEnable opportunity sizing and audience (client and prospects) profiling in support of the development of marketing and transformational strategiesApply experimental design, test and learn methodologies and perform statistical analyses (significance tests, segmentation, regression, decision tree, etc.) where needed to optimize strategiesResponsible for quality assurance to ensure the campaign requirements accurately match the design and buildEnsure corporate reputation is maintained by adhering to all best practices, privacy & legal guidelines, data stewardship and governance policiesWhat you need to succeed?Must-have:Degree in Computer Science, Mathematics/Statistics or related field5+ years of experience in a data analytical role: Analytical programming languages (e.g., SAS, SQL, Python, R)Proficient in the creation and use of Tableau for reporting purposesExperience in campaign design and delivery (test & learn design, statistical significance, A/B testing)Sound business acumen and strong analytical, communication, data visualization and presentation skillsAbility to combine business acumen with technical expertise in order to deliver targeted campaigns on behalf of our business stakeholdersAgile mindset with the ability to think creatively to solve complex problemsSelf-motivated, strong communication skills, attention to detailNice-to-have:Experience in the financial services industry, including understanding of marketingStrong desire to learn new tools and try new concepts that evolve and optimize current processesExperience with various data housing environments (e.g. Teradata, Unix, DataLake, cloud)What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial servicesOpportunities to do challenging workOpportunities to take on progressively greater accountabilitiesAccess to a variety of job opportunities across business and geographiesJob Skills Actionable Insights, Analytical Thinking, Business, Campaign Development, Campaign Execution, Campaign Tracking, Critical Thinking, Customer Analytics, Data Mining Analysis, Data Mining Using SQL, Detail-Oriented, Direct Marketing, End-to-End Testing, Group Problem Solving, Hands-On Learning, Independent Learning, Key Performance Indicators (KPI), Learning New Technologies, Marketing Campaigns, SAS Data Mining, Tableau Desktop, Tableau Prep, Teamwork, UNIX SASAdditional Job DetailsAddress: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOCity: TORONTOCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: Personal and Commercial BankingJob Type: RegularPay Type: SalariedPosted Date: 2024-04-11Application Deadline: 2024-04-25Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .
The Senior Manager, Client Interactions and Decision Management at RBC Bank collaborates with various teams to drive business results through optimized marketing solutions. Responsibilities include analyzing data, designing and executing marketing efforts, and working on customized dashboards. The ideal candidate must have a degree in Computer Science or related field, 5+ years of data analytical experience, proficiency in analytical programming languages, and strong communication skills. Additional experience in campaign design, financial services, and data housing environments is a plus. RBC offers a comprehensive Total Rewards Program, leadership support for development, and opportunities for challenging work and career progression. The company values diversity and inclusion and is committed to providing an equitable workplace for all employees.
Title: HR Administrator
Location: Vancouver, BC
Our client, a leading company in the retail industry, is looking for an HR Administrator to join their team in Vancouver, BC. The successful candidate will be responsible for providing support to the HR department, assisting with the recruitment process, maintaining employee records, and handling general administrative tasks.
Key Responsibilities:
– Support the HR department with day-to-day tasks
– Assist with the recruitment process, including posting job ads and scheduling interviews
– Maintain employee records and ensure data accuracy
– Handle general administrative tasks, such as filing, photocopying, and answering phone calls
– Provide support with HR projects and initiatives as needed
Qualifications:
– Previous experience in an HR or administrative role
– Strong attention to detail and organizational skills
– Excellent communication and interpersonal abilities
– Proficiency in Microsoft Office suite
– Ability to work in a fast-paced environment and handle multiple tasks simultaneously
If you are a motivated individual with a passion for HR and administration, this is a great opportunity to join a dynamic team and grow your career in the retail industry. Apply now to be considered for this exciting role.
Expected salary:
Job date: Sat, 13 Apr 2024 01:23:15 GMT