Company: LafargeHolcim
Location: Coquitlam, BC
Job description: OverviewThe Pave Manager has direct responsibility and accountability for the safety and operational performance of the estimating and operations of the GVA Pave Division. The Pave Manager plays a key role in executing safety policies, performance plans, cost savings, KPI targets, and work with staff to ensure projects are completed safely, on budget, no deficiencies, and customer satisfaction. In addition to the Pave operations management activities, the Pave Manager will also lead the Pave estimating team to secure work for the Pave Division.The Pave Manager is integral in developing the capability of the GVA organization to increase construction revenue and organizational capability. This includes coaching and mentoring direct reports and continually promoting a culture of agility, collaboration and empowerment (ACE) enabling continuous improvement.ResponsibilitiesHealth and Safety:
- Demonstrates a commitment to communicating, improving and adhering to safety policies in all work environment areas. Promotes a positive safety culture through leadership by example.
- Ensures safe and healthy working conditions in sites under his/her responsibility
- Ensure strict compliance with all health and safety rules and country regulations
Financial Management:
- Promotes a culture of performance. Effectively develops goals and objectives to implement actions, track performance and continuously look for opportunities for improvement
- Actively monitor projects performance with level of detail to drive execution and tracking
- Ensure holdbacks, accounts receivable and additional financial items are driven to reduce working capital.
- Participate in monthly financial review with team of the P&L and Balance sheet.
- Identify areas of CAPEX to increase performance in operations
- Participate in the development of winter memos and strategic reviews.
Estimating:
- Reviews all contract, tender and bonding documents for Lafarge acceptance
- Assess projects and prepare bids for tender and negotiation
- Analyze profitability of customers and projects
- Analysis and acquisition of construction projects with appropriate margins
- Review all outgoing bids prior to submission with the Estimator and/or GM in order to ensure accuracy and strategic appropriateness of cost estimates
- Ensure compilation of weekly, monthly and quarterly reports estimating reports, as well as safety reports
- Apply market and industry knowledge to determine a profitable, yet appropriately competitive profit margin to outgoing bids
- Ensures change orders are priced
- Provides guidance and assistance to the project manager on specific items related to the project bid/award phase
Operations Management:
- Overall management of field operations of Pave Division.
- Lead direct reports to ensure best practices, processes, and activities are optimized and costs are best in class.
- Manage equipment fleet to effectively utilize keeping costs to minimum while being efficient.
Environment, Land & Community Relations:
- Establishes the environment as a priority. Ensures all local and provincial and federal regulations are met or exceeded by following Lafarge best practices and conditions of site permits.
- Ensure crews have been orientated and trained in environmental responsibilities.
- Follow Group and country corporate social responsibility objectives in pave and construction related community relations activities.
People Management:
- Promotes a diverse culture of inclusivity, integrity, and accountability
- Takes the time to be present in all locations of the operations, and to be open to all levels of the organization, to communication and concerns.
- Ensure the right persons are in the right position. Hires and dismisses staff in coordination with HR, as required.
- Participates in the building of the career and succession plan for the key positions and employees in the paving and concrete construction operations.
Dimensions:
- Direct Reports – 1 General Superintendent, 3 Superintendents, 2 Estimators, and 2 Coordinators
- Indirect Reports – 120 Unionized employees
- Volumes – 200k tonnes of Asphalt
- 2 Paving Crews, 2 Milling Crews, 3 Concrete Crews
Specific Accountabilities
- Income Statements & Balance Sheets for GVA Pave Division
- Concrete and Paving Estimates
- Annual Budget including key targets on EBIT
What we offer
- Base Salary: $130,000.00 to $145,000.00 (Potential for flexibility on salary for the right candidate)
- Bonus Eligibility: up to 30% of base salary
- Benefits: This position offers a comprehensive flexible benefits package (Flex plan) and participation in a defined contribution (DC) pension plan
- Vehicle: This position will come with either a company-provided vehicle or vehicle allowance (To be determined).
Qualification ProfileEducation:
- Degree in Engineering, Diploma from Technical Institute in Engineering, or related field experience
- Preference given to postgraduate business qualifications
Experience and Skill Set:
- Minimum of 5 years of management experience
- Minimum of 5 years of field experience
- Proven team leadership
- Excellent problem solving and analytical skills
- Strong communication, negotiation and change management skills
- Good knowledge of Asphalt, Paving, and / or Construction industry and working in unionized environment
- Ability to foster and grow a strong safety culture
- Independent thinker
- High capacity of working under pressure and stress
Competencies:
- Leading People
- Technical knowledge
- Composure
- Drive for Results
- Developing Direct Reports & Others
- Delegation
- Customer Focus
- Interpersonal Savvy
- Managerial Courage
- Building Effective Teams
YOUR LAFARGE EXPERIENCE
At Lafarge, there is endless opportunity for you to play your part. Whether you’re in a technical, managerial, or frontline role, you can shape a career that works for you. With us you’ll have the chance to embrace the passion we share for our planet. You’ll be encouraged to seek out diverse perspectives, share your ideas and build the skills and connections you need to perform at your best. Because it’s only when we work together in a culture where everyone thrives, that we can build the world we all want to live in.
The Pave Manager is responsible for the safety and operational performance of the GVA Pave Division. They oversee estimating, operations, financial management, estimating, operations management, and environment, land, and community relations. The Pave Manager also manages a team, ensures compliance with regulations, and fosters a positive safety culture. They must have a degree in Engineering or related field, at least 5 years of management experience, and strong communication and leadership skills. The position offers a competitive salary, bonus eligibility, benefits, and a vehicle. At Lafarge, employees have the opportunity to grow their careers and contribute to a sustainable future.
Position: Customer Service Representative
Location: Toronto, ON
Company: Confidential
Salary: Competitive
Job Type: Full-time
Job Description:
We are seeking a motivated and enthusiastic Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to clients, answering inquiries, resolving issues, and maintaining customer satisfaction.
Responsibilities:
– Responding to customer inquiries via phone, email, and chat in a timely and professional manner
– Providing product information, assistance, and guidance to customers
– Processing orders and handling returns or exchanges
– Resolving customer complaints and issues effectively and efficiently
– Maintaining accurate records of customer interactions and transactions
– Working collaboratively with other team members to ensure customer satisfaction
– Adhering to company policies and procedures to meet customer service standards
Requirements:
– High school diploma or equivalent
– 1+ years of customer service experience
– Excellent communication and interpersonal skills
– Strong problem-solving abilities and attention to detail
– Proficiency in Microsoft Office and CRM software
– Ability to work in a fast-paced environment and handle multiple tasks simultaneously
If you are a dedicated and customer-oriented individual looking to grow your career in customer service, we would love to hear from you. Apply now to join our dynamic team!
Expected salary: $130000 – 145000 per year
Job date: Wed, 08 May 2024 22:44:33 GMT