Company: eXp Realty
Location: Alberta
Job description: Remote, Calgary, Alberta Airdrie, Alberta Edmonton, Alberta Fort McMurray, Alberta Grande Prairie, Alberta Lethbridge, Alberta Medicine Hat, Alberta Red Deer, AlbertaReq ID: 1311 | TemporaryRelated JobsDescriptionPosition at eXp CanadaWe are one of the with 2,000+ team members utilizing our virtual office called eXp World. This role is work-from-anywhere in Alberta.**Please note: This is a 6-month contract position.**Who is eXp?Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things.Come join us at eXp Realty – a 7x Glassdoor Best Places to Work organization!What you will do:This individual must have high attention to detail and have a solid understanding of the real estate life cycle process. Enjoys working in a fast paced environment.Close transactions in Broker Wolf and TRX simultaneouslyDetermine if transaction is eligible for eXpress Pay and add to funding sheet when applicableConfirmation of Agent and Team splitsKeep productivity tab up to date with current status of transactions in your nameEnsure proper documentation is received prior to closing transactionEnsure dates are correct in all platforms prior to closingEnsure ends are allocated properly in Broker Wolf prior to closingCommunicate with Agents & Transactions Department with current status of deals after closing dateAttend meetings when requiredPerform designated job tasks efficiently and within the provided time frame.Maintain regular communication with team members and supervisors through email, instant messaging, video conferences, or other designated communication channels.Attend virtual meetings, provide updates on progress, and actively participate in discussions.Adhere to company policies and guidelines, including data security and confidentiality.Complete assigned projects, assignments, or tasks with attention to detail and quality.Manage and prioritize workload effectively to meet deadlines and deliver results.Continuously update job knowledge by participating in training opportunities or self-directed learning.Collaborate with colleagues on shared documents or projects using remote collaboration tools.Take ownership of assigned work and demonstrate initiative in identifying and addressing challenges.Ensure availability and responsiveness during agreed-upon working hours.How you will grab our attention:High school diploma required or equivalent years of applicable experience0-2 years experienceAssociate’s degree preferredClear understanding of Broker Wolf, Skyslope and TRXExpert knowledge of Agent ICA and Team ContractsAgile/Flexible attitudeStrong attention to detail requiredExcellent customer service abilities: written and verbal communication must be superbExcellent critical thinking and problem solving skillsTeam player – able to complete individual tasks as well as work on a team to accomplish a goalExperience in the real estate industry strongly preferredExcellent communication skills both written and verbalExperience in coordinating events and group activitiesConflict resolution and active listening: ability to assess a customers need or concerns and deliver solutions using critical and creative thinkingProficient knowledge of G Suite required; Microsoft Office experience is a bonusRemote Work experience requiredDedicated home-office/work spaceAdvanced Trello experience preferredAptitude for using online platforms and softwares to work remotelyIf you think you’d make a great match for this position but don’t meet all the requirements, we would still encourage you to apply!What eXp Canada provides:Paid VacationPaid HolidaysUp to 4 Paid Personal Days5 Paid Sick Days$20/pay cheque for the first two pays of the month for your mobile phone/internetFully remote environmentAmazing company cultureAnd more..eXp World Holdings is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability or any other characteristic protected by law.eXp World Holdings, Inc. (Nasdaq: EXPI) Copyright © eXp World Holdings, Inc. All Rights Reserved.
eXp Canada is looking for a detail-oriented individual to join their team on a 6-month contract basis. The position is work-from-anywhere in Alberta, and the ideal candidate will have a clear understanding of real estate processes and tools such as Broker Wolf, Skyslope, and TRX. Strong communication skills, remote work experience, and proficiency with G Suite are required. While experience in the real estate industry is preferred, it is not mandatory. eXp Canada offers a fully remote environment, paid time off, and a competitive company culture.
Title: Customer Service Representative
Location: Toronto, Ontario, Canada
Company: Confidential
Salary: Competitive
Job Description:
We are currently seeking a Customer Service Representative to join our team in Toronto. The ideal candidate will be responsible for managing customer inquiries and concerns through various channels such as phone, email, and live chat. The Customer Service Representative will also be tasked with providing product information, resolving customer issues, and processing orders.
Responsibilities:
– Respond to customer inquiries and concerns in a professional and timely manner
– Provide product information and assistance with placing orders
– Resolve customer complaints and issues effectively and efficiently
– Process orders and manage returns or exchanges
– Collaborate with other departments to ensure customer satisfaction
– Maintain accurate records of customer interactions and transactions
Requirements:
– Previous customer service experience preferred
– Excellent communication and problem-solving skills
– Ability to multitask and work in a fast-paced environment
– Strong computer skills and proficiency in Microsoft Office
– Knowledge of CRM systems is a plus
– Must be able to work flexible hours, including weekends and holidays
If you are a motivated and customer-focused individual looking to join a dynamic team, please apply now with your resume and cover letter. We look forward to hearing from you!
Expected salary:
Job date: Fri, 12 Apr 2024 00:50:17 GMT