Company: The Printing House
Location: Mississauga, ON
Job description: PROJECT ADVISORTPH operates 65 production centres across Canada to serve our customers where and when they need it. Locally produced, in the exact quantity that our customers require, and delivered when and where they need it. TPH has been named North America’s most forest-friendly printer and one of Canada’s Greenest Employers.The purpose of the Project Advisor role is to assist the Manager in immediately responding to the volume of inquiries by consulting on Customer requests, making recommendations and then turn this into detailed quotes and work orders; then using simplest, smallest, order first, expedite each order into production.The work that the Project Advisor does, is important, as this is when our customers form their first impressions of TPH’s raving fans service. The Project Advisor must be a skilled listener, able to think on their feet, and deliver options that will bring the customer’s ideas to life.Job Type: Full-time, Permanent.Compensation range: $20-$23 per hourExpected hours: 40 per week.Benefits:Dental CareEmployee Assistance ProgramLife InsurancePrescription Drug coverageVison CarePaid time offExtended Health CareLearning and DevelopmentRewards and RecognitionWhat you will be doing
- Assisting the Manager in immediately responding to inquiries
- Capturing the Customer’s specifications into detailed estimates or work orders
- Job specifications, pricing details and other instructions are clearly itemized.
- Expediting work orders into production.
- Ensuring that all work in the location is moving along and will be complete prior to customer deadline.
- Cash handling and invoicing is done in compliance with TPH® policies and procedures.
- Ensure account and contact information is regularly verified and updated and the Manager is always kept informed of status.
- Working with the manager to maintain customer relationships.
- Ensuring the accuracy of data inputted into our systems.
Skills that you bring…
- Experience with MS Office
- Experience with CRM tools is an asset.
- Customer Service experience in a retail environment
- A consultative approach to working with our customers.
- Team leadership skills
- Estimating and upselling
- Strong written and verbal skills
You are:
- Detail Oriented/Accurate- close attention to and review of work orders for accuracy and completeness, quality control
- Sense of Urgency- will enjoy working in a fast-paced deadline driven environment
- Reliable- ability to work at a consistent rate of productivity, punctual and a strong work ethic
- Coachable- open to feedback, able to collaborate and communicate with team members and customers, open to suggestions, adapt to new technologies.
- Problem Solver- ability to innovate, open to new ways of getting the job done, willing to consult with others to find a 3rd way, when unexpected challenges arise the ability to trouble shoot and consult teammates to find solutions.
Schedule: Monday to Friday, subject to change based on the needs of the business.Work Location: In Person, Toronto DowntownOther Titles: Print Estimator, Production Supervisor Print, Customer Service Representative,Commitment to Diversity, Inclusion, Accessibility & Anti-Racism:TPH is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions and has opportunity to grow and develop. TPH will provide accommodation throughout the recruitment process upon request. If you require accommodation, please notify us and we will work with you to meet your needs.
TPH operates 65 production centers across Canada, locally producing and delivering customer orders as needed. The Project Advisor role involves responding to inquiries, creating quotes and work orders, and expediting orders into production. The Advisor must have excellent customer service skills, be detail-oriented, and have experience with MS Office and CRM tools. The role includes benefits such as dental care, life insurance, and paid time off. The ideal candidate should be a problem solver, able to work in a fast-paced environment, and committed to diversity and inclusion.
Job Description
Our company is seeking a highly motivated and organized individual to join our team as an Administrative Assistant. In this role, you will be responsible for providing administrative support to various departments within the company.
Responsibilities:
– Answering and directing phone calls
– Managing calendars and scheduling appointments
– Drafting and editing documents and correspondence
– Organizing and maintaining files and records
– Coordinating meetings and events
– Providing general support to staff and clients
Qualifications:
– High school diploma or equivalent
– 2+ years of administrative experience
– Proficiency in Microsoft Office Suite
– Excellent communication and organizational skills
– Ability to multitask and prioritize workload
– Strong attention to detail
If you are a team player with a passion for administrative work, we would love to hear from you. Please apply with your resume and cover letter.
Expected salary: $20 – 23 per hour
Job date: Wed, 25 Sep 2024 22:37:46 GMT