Company: State of Florida
Location: Orlando, FL
Job description: Requisition No: 838439Agency: Children and FamiliesWorking Title: FAMILY FINDER SPECIALIST – 60074775Pay Plan: Career ServicePosition Number: 60074775Salary: 47,500.18-55,000Posting Closing Date: 10/07/2024Total Compensation EstimatorFamily Finder SpecialistDepartment of Children and FamiliesOrange County FloridaOpen CompetitiveDuties and ResponsibilitiesThis position performs advanced family finding program efforts to discover, engage, plan, make decisions, and evaluate strategies to locate relatives and fictive kin.*Conducts extensive/advanced searches, such as case mining, mobility mapping, internet searches and cold calls, to locate adult relatives and fictive kin.*Collaborate with the child protective investigator to identify and build positive connections between the child and the child’s relatives and fictive kin.*Identify and build positive connections between child and the child’s relatives and fictive kin.*Attends and participates in family finding group decision making which may include conducting a multidisciplinary meeting with all parties involved and prospective family members or fictive kin.*Attend Case Transfer Staffing as needed to inform Child Welfare Professionals of current status of family finding efforts.*Establishes and maintains cooperative working relationships with organizations and other agencies involved with child welfare such as community-based care providers, Children’s Legal Services, Guardian ad Litem, schools, clinical professionals, and other community agency resources.*Regularly reviews and identifies any changes to Florida Statutes, DCF Operational Procedures, Administrative Rule and policies. Ensures participants are aware of changes, confidentiality and HIPAA, and identifies potential problems related to case specifics.Knowledge, skills and abilitiesKnowledge in Florida’s Practice Model and Florida’s official electronic system of record, Florida Safe Family Network (FSFN). Experience in Microsoft Office, familiar with the child welfare system, excellent written and oral communication skills, strong interpersonal skills relative to diverse populations in academic, public health, and community settings. Ability to work in a fast-paced environment with multiple competing deadlines. Analytical, decision making, and organizational skills.The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking . All documentation is due by the close of the vacancy announcement.
The job posting is for a Family Finder Specialist at the Department of Children and Families in Orange County, Florida. The responsibilities include conducting advanced searches to locate relatives and fictive kin for children in the child welfare system, collaborating with investigators to build positive connections, attending family finding meetings, and maintaining relationships with agencies involved in child welfare. The ideal candidate should have knowledge of Florida’s Practice Model and FSFN, experience in Microsoft Office, strong communication and interpersonal skills, and the ability to work in a fast-paced environment. The State of Florida is an Equal Opportunity Employer and supports a Drug-Free workplace. Veterans eligible for preference are encouraged to apply and must provide documentation with their application.
Job Description:
– Work with our team to enhance the client experience by delivering unparalleled customer service
– Build relationships with clients and provide support throughout the sales process
– Utilize effective communication skills to understand client needs and recommend suitable products and services
– Process client transactions accurately and efficiently
– Maintain a clean and organized workspace
– Stay current on product knowledge and industry trends
– Collaborate with team members to achieve sales targets and contribute to overall business success
– Represent the company in a professional manner at all times
Qualifications:
– High school diploma or equivalent
– Prior customer service or sales experience preferred
– Strong communication and interpersonal skills
– Ability to work independently as well as part of a team
– Detail-oriented with excellent organizational skills
– Proficient in Microsoft Office Suite
– Willingness to learn and adapt to new processes and technology
If you are a team player with a passion for delivering exceptional customer service, we would love to hear from you. Apply now to join our dynamic team and make a difference in the lives of our clients.
Expected salary:
Job date: Tue, 01 Oct 2024 22:59:51 GMT
