Company: State of Florida
Location: Orlando, FL
Job description: Requisition No: 827076Agency: Department of CorrectionsWorking Title: FDC-SENIOR CRIMINAL JUSTICE INFORMATION TECHNICIAN-70028718 – 09-6 ORLANDO CENTRALPay Plan: Career ServicePosition Number: 70028718Salary: 33,579.00 annuallyPosting Closing Date: 04/18/2024Total Compensation Estimator***OPEN COMPETITIVE ADVERTISEMENT***Senior Criminal Justice Information Technician -70028718This advertisement is for a Career Service position 09-6 Orlando Central.Salary: $33,579.00 annuallySALARY WILL BE DETERMINED IN ACCORDANCE WITH CURRENT PAY POLICY.SPECIFIC DUTIES & RESPONSIBILITIES:
- Retrieves, interprets, and establishes statistical, financial, and technical data into the various Criminal Justice computer systems in accordance with Department Policies & Procedures. The incumbent assists professional personnel responsible for the supervision of offenders in interpreting, analyzing and categorizing this information.
- Uses independent judgment to analyze, verify and revise information from a variety of source documents from circuit and sub-offices into computer accepted formats using video terminal equipment of the Management Information Systems (MIS), National and Florida Crime Information Centers (NCIC/FCIC) and local Criminal Justice Information Systems (CJIS) and establishes this data, using standardized codes. Such source documents include offender files, court orders, law enforcement records, intake forms, sentence structures, transaction registers, cost of supervision payments and waivers, progress reports and management and officer identification statistics. Makes additions, changes or corrections to computerized offender records as required.
- Transmits and retrieves offender and applicant investigative information and communicates messages through Management Information Center (MIS), Florida Crime Information Center (FCIC) and National Law Enforcement Telecommunications Systems (NLETS) in accordance with Federal, State and Department Rules and Regulations, Procedures and Laws. Interprets retrieval replies to non-equipment users.
- Answers inquiries from authorized personnel in Department of Corrections and other agencies regarding Management Information Systems (MIS), National and Florida Crime Information Center (NCIC/FCIC) and Criminal Justice Information System data.
- Maintains familiarity with Criminal Justice Standards and monitors staff compliance for the staff and the
office as designated.
- Complies with all security regulations regarding confidential and sensitive information. Maintains records of dissemination of information and completes NCIC/FCIC validation reports.
- Performs routine preventative maintenance of office equipment.
- Performs other duties as assigned.
KNOWLEDGE, SKILLS & ABILITIES:
- Ability to sort data alphabetically, numerically, and categorically.
- Ability to plan, organize, and coordinate work assignments.
- Ability to communicate effectively.
REQUIRED QUALIFICATIONS:
- High school diploma or its equivalent.
PREFERRED QUALIFICATIONS:Support of knowledge, skills, and abilities should be demonstrated on the application, in the education, in the work experience, in the work sample, in the interview and/or during reference checks. If you are interested in this position and meet the above indicated qualification and have the desired education, knowledge, and experience, please submit a State of Florida Application and resume through the People First system. If you experience problems applying on-line, please call the People First Service Center at 1-877-562-7287. Applications will be accepted until 11:59 PM EST on the closing date.The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking . All documentation is due by the close of the vacancy announcement.
The Department of Corrections is hiring for the position of Senior Criminal Justice Information Technician in Orlando. The role involves retrieving and interpreting data for various criminal justice computer systems, as well as communicating information through different channels. The job requires knowledge of data sorting, organizational skills, and effective communication. Applicants must have a high school diploma or equivalent. Veterans may receive preference in hiring.
Position: Customer Service Representative
Location: Dallas, TX
Salary: $15-$18 per hour
Job type: Full-time
Role Description:
We are seeking a Customer Service Representative to join our team in Dallas, TX. In this role, you will be responsible for providing top-notch customer service to clients, assisting with inquiries, resolving issues, and processing orders.
Key Responsibilities:
– Answer incoming calls and respond to customer emails
– Assist customers with inquiries, complaints, and product information
– Process orders and track shipment status
– Resolve customer issues in a timely and professional manner
– Maintain customer records and update information in the database
– Work collaboratively with the sales team to meet customer needs and satisfaction
Requirements:
– High school diploma or equivalent
– 2+ years of customer service experience
– Excellent verbal and written communication skills
– Strong problem-solving abilities
– Proficient in Microsoft Office Suite
– Ability to multitask and work in a fast-paced environment
If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Apply now!
Expected salary: $33579 per year
Job date: Sat, 13 Apr 2024 03:30:51 GMT