Rebecca Bligh, Vancouver councillor, named president of the FCM

Vancouver Coun. Rebecca Bligh Appointed President of FCM

Vancouver City Council member Rebecca Bligh has been appointed as the new president of the Federation of Canadian Municipalities (FCM), a significant achievement that highlights her dedication to addressing critical issues facing communities across Canada.

In a statement, Vancouver Mayor Ken Sim extended his heartfelt congratulations to Bligh on her appointment, emphasizing her unwavering commitment to the city and her leadership qualities. As a director for the FCM since 2018, Bligh has already made a significant impact through her roles as a table officer and chair of governance for the past three years.

Bligh’s appointment to the FCM will allow her to bring valuable insights and a strong voice for Vancouver and municipalities nationwide. She has also been actively involved in various committees, including those focused on community safety and crime protection, municipal infrastructure, and social economic development.

Overall, Bligh’s new role as president of the FCM positions her as a key figure in shaping policies and initiatives that will benefit communities across Canada. Her leadership and dedication to public service make her a fitting representative for Vancouver, and her appointment marks a significant milestone in her career. We look forward to the positive impact she will undoubtedly make in this new role.

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ConstructConnect Announces Appointment of Buck Brody as President and CEO

ConstructConnect, a leading provider of software solutions for the construction industry, has appointed Buck Brody as its new President and Chief Executive Officer (CEO). Brody, who previously served as the company’s Chief Financial Officer (CFO), will now lead the organization effective Monday, Aug. 26. This transition comes as the current President and CEO, Matt Strazza, moves to Frontline Education within the Roper Technologies portfolio.

In his new role, Brody aims to continue delivering market-leading project information and takeoff software to the commercial construction industry. With a focus on building a high-performance culture and serving customers and industry partners, Brody is determined to lead ConstructConnect to new heights.

Brody brings a wealth of experience to his new position, having served as CFO of ConstructConnect since 2018. Prior to joining the company, he led finance, administrative, and data science teams at Roper Technologies’ DAT and Inovonics businesses, showcasing his expertise in the industry. Strazza, reflecting on his time at ConstructConnect, expressed confidence in Brody’s ability to lead the company to further success.

With the appointment of Mike DiChiara as the new CFO, ConstructConnect is poised for continued growth and innovation in the construction software sector. The company’s strong executive leadership team and partnership with Roper Technologies set the stage for a promising future under Brody’s guidance.

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Regional Vice President – David Aplin Group – Manitoba



Company: David Aplin Group

Location: Manitoba

Job description: Aplin has partnered with a leading manufacturer and distributor of aluminum/vinyl siding, windows, and other exterior home improvement products. With operations spanning across Canada, they are seeking a dynamic Regional Vice-President (RVP) for Western Canada. This role reports to the Senior Vice-President of Canada and involves managing 8 branches across three provinces, driving sales targets, and fostering profitable growth.Responsibilities:Profitable Sales Growth

  • Develop and execute innovative sales strategies to achieve and exceed sales targets.
  • Engage in direct business development activities, building and maintaining relationships with key customers.
  • Collaborate closely with Sales Representatives to ensure alignment of strategies and goals.
  • Utilize data analytics to understand market trends and respond proactively to sales indicators.

Operational Excellence

  • Adhere to all relevant laws, regulations, and internal policies related to managerial responsibilities.
  • Support and enforce company procedures for branch operations.
  • Leverage KPIs and other performance data to meet and exceed operational objectives.

Employee Performance Management & Development

  • Create annual business plans for branches and set individual employee goals aligned with corporate strategy.
  • Conduct timely and meaningful employee evaluations in accordance with the Performance Management Plan (PMP).
  • Lead branch meetings to foster effective, positive, and productive communication with employees.

Business Planning

  • Analyze market data and industry intelligence to make informed decisions on staffing levels and discretionary spending.
  • Develop business proposals to support overall strategy, including product requests, branch locations, and necessary tools for regional success.

Qualifications:

  • Post-secondary education.
  • Minimum of 10 years of experience in people management, preferably in distribution and/or sales environments.
  • Experience in building products is a significant asset.
  • Strong financial acumen and experience in managing P&Ls.
  • Excellent communication skills with robust leadership and people management capabilities.
  • Valid driver’s license.

Key Contacts

  • Customers
  • Vendors
  • Management team peers: Marketing Manager, VP – HR, Pricing Manager, Plant Managers, Systems Analyst, OPP Manager
  • Credit, Audit team, Facilities Management, Systems

This is an exceptional opportunity for a seasoned professional to lead a thriving region within a prestigious company. If you have a passion for driving sales and operational excellence, we encourage you to apply.Aplin is an award-winning employment agency dedicated to connecting diverse, top-tier talent with exceptional organizations across North America. We welcome applicants from all backgrounds and there are no fees to apply for our jobs or to engage with our recruiters in finding a new career. Companies hire us to help them expand and diversify their teams. All applicants must be legally entitled to work in Canada, which includes having the appropriate documentation, such as a work permit.
Aplin has partnered with a leading manufacturer and distributor of exterior home improvement products in Canada, seeking a Regional Vice-President for Western Canada. Responsibilities include driving sales targets, operational excellence, employee performance management, and business planning. Qualifications include 10+ years of people management experience, knowledge of building products, and strong financial acumen. This role involves working closely with customers, vendors, and internal management teams. Aplin is an award-winning employment agency dedicated to connecting top talent with organizations across North America.
Job Description

We are seeking a dedicated and experienced Personal Assistant to join our team. In this role, you will provide administrative support to upper management and assist with various tasks as needed. The ideal candidate is highly organized, detail-oriented, and able to multitask effectively. Strong communication and interpersonal skills are also essential for this position. If you are a proactive individual with a can-do attitude, we would love to hear from you.

Responsibilities:
– Managing schedules and calendars for upper management
– Screening and directing phone calls and messages
– Making travel arrangements and coordinating meetings
– Preparing reports, presentations, and other documents
– Assisting with special projects as needed

Qualifications:
– Bachelor’s degree in Business Administration or related field
– Proven experience as a Personal Assistant or similar role
– Excellent organizational and time management skills
– Strong communication and interpersonal abilities
– Proficient in Microsoft Office Suite and other relevant software

If you meet the qualifications listed above and are ready to take on a challenging and rewarding role, please apply now. We look forward to reviewing your application.

Expected salary:

Job date: Sat, 06 Jul 2024 01:07:20 GMT

Regional Vice President – David Aplin Group – Canada



Company: David Aplin Group

Location: Canada

Job description: Aplin has partnered with a leading manufacturer and distributor of aluminum/vinyl siding, windows, and other exterior home improvement products. With operations spanning across Canada, they are seeking a dynamic Regional Vice-President (RVP) for Western Canada. This role reports to the Senior Vice-President of Canada and involves managing 8 branches across three provinces, driving sales targets, and fostering profitable growth.Responsibilities:Profitable Sales Growth

  • Develop and execute innovative sales strategies to achieve and exceed sales targets.
  • Engage in direct business development activities, building and maintaining relationships with key customers.
  • Collaborate closely with Sales Representatives to ensure alignment of strategies and goals.
  • Utilize data analytics to understand market trends and respond proactively to sales indicators.

Operational Excellence

  • Adhere to all relevant laws, regulations, and internal policies related to managerial responsibilities.
  • Support and enforce company procedures for branch operations.
  • Leverage KPIs and other performance data to meet and exceed operational objectives.

Employee Performance Management & Development

  • Create annual business plans for branches and set individual employee goals aligned with corporate strategy.
  • Conduct timely and meaningful employee evaluations in accordance with the Performance Management Plan (PMP).
  • Lead branch meetings to foster effective, positive, and productive communication with employees.

Business Planning

  • Analyze market data and industry intelligence to make informed decisions on staffing levels and discretionary spending.
  • Develop business proposals to support overall strategy, including product requests, branch locations, and necessary tools for regional success.

Qualifications:

  • Post-secondary education.
  • Minimum of 10 years of experience in people management, preferably in distribution and/or sales environments.
  • Experience in building products is a significant asset.
  • Strong financial acumen and experience in managing P&Ls.
  • Excellent communication skills with robust leadership and people management capabilities.
  • Valid driver’s license.

Key Contacts

  • Customers
  • Vendors
  • Management team peers: Marketing Manager, VP – HR, Pricing Manager, Plant Managers, Systems Analyst, OPP Manager
  • Credit, Audit team, Facilities Management, Systems

This is an exceptional opportunity for a seasoned professional to lead a thriving region within a prestigious company. If you have a passion for driving sales and operational excellence, we encourage you to apply.Aplin is an award-winning employment agency dedicated to connecting diverse, top-tier talent with exceptional organizations across North America. We welcome applicants from all backgrounds and there are no fees to apply for our jobs or to engage with our recruiters in finding a new career. Companies hire us to help them expand and diversify their teams. All applicants must be legally entitled to work in Canada, which includes having the appropriate documentation, such as a work permit.
Aplin is seeking a Regional Vice-President (RVP) for Western Canada to manage branches and drive sales targets for a leading manufacturer and distributor of home improvement products. The role involves developing sales strategies, ensuring operational excellence, managing employee performance, and creating business plans. Candidates should have a minimum of 10 years of management experience, financial acumen, and strong communication and leadership skills. The opportunity offers a chance to lead and grow within a prestigious company.
Position: Operations Manager

Location: Toronto, ON

Salary: $80,000 – $90,000 per year

We are seeking a highly skilled and experienced Operations Manager to join our team. The successful candidate will be responsible for overseeing the day-to-day operations of the business, implementing processes to increase efficiency and productivity, managing staff and resources, and ensuring that the company meets its business objectives.

Responsibilities:
– Develop and implement operational strategies to achieve business goals
– Manage and optimize business processes to increase efficiency and reduce costs
– Lead and motivate a team of employees to ensure high levels of performance and productivity
– Monitor key performance indicators and provide regular reports to senior management
– Identify opportunities for business growth and improvement
– Collaborate with other departments to ensure smooth operations and achieve company-wide objectives
– Ensure compliance with health and safety regulations and company policies

Qualifications:
– Bachelor’s degree in business, operations management, or a related field
– Proven experience in a similar role, preferably in the manufacturing industry
– Strong leadership and management skills
– Excellent communication and interpersonal skills
– Proven track record of achieving operational targets and driving business growth
– Knowledge of industry best practices and trends
– Ability to work well under pressure and multitask effectively

If you are a dynamic and motivated individual with a passion for operations management, we want to hear from you. Apply now to join our team and take your career to the next level.

Expected salary:

Job date: Sat, 06 Jul 2024 02:52:31 GMT

Vice President, Corporate Banking- Project & Energy Transition Finance – BMO Financial Group – Toronto, ON



Company: BMO Financial Group

Location: Toronto, ON

Job description: Application Deadline: 05/30/2024Address: 100 King Street WestJob Family Group: Capital Mrkts Sales & ServiceAdditional Job DescriptionBMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to clients around the world. #bmocapitalmarketsDescription:Supports the origination and structuring of project finance lending and advisory transactions across a variety of industries and asset classes including power generation, utilities, infrastructure, energy and energy transition. The position requires an individual who thrives in a fast-paced, collaborative environment and has a proven track record of coordinating internal and external teams to meet transaction deadlines. The individual will ultimately be responsible for hand-on transaction execution and supporting senior professionals in business development. The ability to lead transaction execution and manage junior deal team deal members with minimal guidance under time constraints will be a key differentiator of success.Origination and Execution:

  • Understanding the construction, operational, and financing inputs to the project financial model including investing significant time in preparing and explaining credit scenarios and sensitivities, key metrics, and summary outputs
  • End-to-end transaction execution leadership, including but not limited to the following:
  • Credit analysis
  • Risk and return analysis
  • Due diligence (contract reviews, legal memoranda, etc.)
  • Third-party consultant reports (independent engineer, market, insurance, environmental consultants, etc.)
  • Credit documentation (review, comment and negotiate financing agreements, term sheets, etc.)
  • Financial closing coordination
  • AML/KYC and client onboarding activities and coordination
  • Virtual data room management
  • Preparing credit documentation (i.e., applications, memoranda, presentations, etc.) for internal (investment and risk committees) and external stakeholders (clients, investors, lenders, developers)
  • Summarize diligence materials to develop and produce coherent recommendations and identify key risks and mitigants
  • Run internal return models
  • Identify cross-sell opportunities and effectively engagement and liaise with internal product partners
  • Coordinate with credit and operations teams from origination through close and funding
  • Coordinate transaction executive with clients, third party consultants and other lenders
  • Considers risk, internal controls and compliance as part of day-to-day accountabilities and adheres to policies and procedures, including the identification of exceptions/escalations

Qualifications:

  • Undergraduate degree in business, finance/accounting, economics with outstanding academic achievement
  • Strong financial modelling skills are critical and will be tested during the interview process
  • Minimum of 5 years of project finance lending and origination experience, with proven experience negotiating and closing project finance transactions
  • North American sector, market and asset class knowledge across power, utilities, infrastructure, energy and energy transition will be an asset
  • Effective organizational and time-management skills with exceptional attention to detail
  • Outstanding communication (written, oral, listening) and interpersonal skills with ability to present complex information succinctly to internal and external audiences
  • Self-starter with ability to learn quickly and work independently while also being able to work effectively in a team environment
  • Ability to manage and delegation both downward and upward effectively and proactively anticipate team needs
  • High level of self-awareness and humility, with excitement about confronting uncomfortable situations or new challenges
  • Creative problem-solver with intellectual agility and curiosity
  • Highly proficient in Excel, PowerPoint, Word

Compensation and Benefits:Pay Type: SalariedThe above represents BMO Financial Group’s pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:We’re here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.To find out more visit us at .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
BMO Capital Markets is seeking a project finance professional to support origination and structuring of transactions. The role involves end-to-end transaction execution, financial modeling, and coordination with internal and external teams. Qualifications include a minimum of 5 years of project finance experience, strong financial modeling skills, and excellent communication and organizational skills. The position offers a competitive salary and benefits package. BMO is committed to creating an inclusive and accessible workplace. Candidates should apply directly and not through a recruiting agency. The application deadline is 05/30/2024.
Title: Senior Financial Analyst

Location: Toronto, ON

Company: The Stars Group

Job Type: Full-time

Salary: Competitive

We are currently seeking a Senior Financial Analyst to join our growing finance team at The Stars Group in Toronto, ON. This position will be responsible for providing financial insight and analysis to support decision-making for the company.

Key responsibilities include:

– Develop financial models and forecasts to support business decisions
– Analyze trends, variances, and key performance indicators to identify areas for improvement
– Prepare monthly, quarterly, and annual financial reports
– Assist in the budgeting and forecasting process
– Collaborate with cross-functional teams to drive financial performance
– Support ad-hoc financial analysis and projects as required

Qualifications:

– Bachelor’s degree in Finance, Accounting, or related field
– CPA designation is preferred
– 3+ years of experience in financial analysis
– Strong analytical skills and attention to detail
– Proficiency in Excel and financial modeling
– Ability to work independently and within a team environment

If you are a proactive and results-driven financial professional looking to join a dynamic company, we encourage you to apply for this Senior Financial Analyst position at The Stars Group.

Expected salary:

Job date: Wed, 15 May 2024 22:24:13 GMT

Vice President Development – MHB Group – Toronto, ON



Company: MHB Group

Location: Toronto, ON

Job description: If you are a Vice President of Development or a Development Director looking to move forward in your career then read on.Our Toronto based client is an established private equity real estate firm looking for a Vice President of Development to establish a real estate development division within their firm and oversee its growth.
If you are looking to have full autonomy of the Development Division and its projects, are a natural development strategist and able to design and develop a robust development schedule whilst growing a delivery team within both a supportive yet entrepreneurial culture then we want to hear from you.Reporting only to the CEO, you will be responsible for identifying suitable sites for residential, commercial and mixed-use developments across southern Ontario and predominately the GTA, assisting with the acquisition. You’ll develop all project plans and proformas along with assembling consultant teams, manage the approvals and construction processes and be the firm’s representative at all municipal and stakeholder meetingsIf you are an experienced development professional, natural leader with strong financial skills and business acumen, a genuine passion in growing a division in a company with aggressive growth plans and you are an expert in residential and mixed use developments here in the GTA, then apply today.What’s in it for you?
We are looking for the best talent in the market and will pay a remuneration package respectful of your experience, along with additional benefits and bonus options. The company has a modern approach to business and promotes a culture with a strong work ethic but appreciates the high importance of work life balance too.If you’re frustrated with “red tape” and hierarchical challenges in your current position or feel unheard or held back in your potential career growth then consider this opportunity as this is a “glass ceiling” position where you can be visible, effective and valued highly as the expert for the development projects in this forward thinking firm.This is a career making role! Apply now!
A Toronto based private equity real estate firm is seeking a Vice President of Development to establish and oversee a real estate development division. This role offers the opportunity for full autonomy, strategic development planning, and leadership in growing the division. The ideal candidate will have experience in residential and mixed-use developments in the GTA, strong financial and business acumen, and a passion for growing a division within a company with aggressive growth plans. The company offers a competitive remuneration package, benefits, bonus options, and a modern work culture that values work-life balance. This is a career-defining opportunity for a seasoned development professional looking to take their career to the next level. Apply now for this exciting position!
Job Description:

We are currently seeking a motivated and experienced Sales Associate to join our team. In this role, you will be responsible for driving sales and creating a positive customer experience. The ideal candidate will have a passion for sales, excellent communication skills, and the ability to build strong customer relationships.

Responsibilities:
– Meet and exceed sales targets
– Provide exceptional customer service
– Build and maintain customer relationships
– Stay up-to-date on product knowledge
– Assist with inventory management
– Handle customer inquiries and resolve any issues in a timely manner

Qualifications:
– High school diploma or equivalent
– Previous sales experience is preferred
– Excellent communication and interpersonal skills
– Ability to work in a fast-paced environment
– Strong attention to detail
– Ability to work both independently and as part of a team

If you are a motivated individual with a passion for sales, we would love to hear from you. Apply now to join our team!

Expected salary:

Job date: Tue, 14 May 2024 22:07:01 GMT

MHCA President criticizes Budget 2024 as being filled with rhetoric and lacking substance

The recent federal budget has left many construction leaders in Western Canada feeling disappointed with the lack of focus on infrastructure and the solutions for falling productivity and weak economic growth. The Manitoba Heavy Construction Association President, Chris Lorenc, described the budget as a political document that lacks substance and meaningful solutions.

The Independent Contractors and Businesses Association (ICBA) expressed similar sentiments, criticizing the excessive spending, high taxes, and lack of measures to improve Canada’s economic productivity and competitiveness. The ICBA Alberta President, Mike Martens, emphasized the need to address underlying issues such as debt financing and government expansion to improve the standard of living for Canadians.

The Progressive Contractors Association of Canada (PCA) President, Paul de Jong, highlighted the need for a major overhaul of the Impact Assessment Act to provide greater certainty for project owners and investors. Similarly, the Calgary Construction Association President, Bill Black, stressed the importance of addressing the housing crisis beyond just monetary investments.

The British Columbia Construction Association President, Chris Atchison, expressed concerns about the lack of focus on infrastructure in the budget and highlighted the need for additional funding to support essential housing-enabling infrastructure. Despite the criticisms, the BC Building Trades Director, Brynn Bourke, showed optimism towards the budget’s approach to apprenticeships and foreign worker credentialing.

Overall, immigration reform was identified as key for the construction industry, with calls for more flexibility in the immigration system to attract skilled workers. While there were criticisms of the budget’s shortcomings, there were also acknowledgments of positive movements towards infrastructure projects and apprenticeship programs. The construction industry will continue to monitor the government’s actions and advocate for meaningful changes to support growth and competitiveness.

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CMO / Executive Vice President, Marketing – Tucows – Quebec



Company: Tucows

Location: Quebec

Job description: Veuillez postuler sur Isarta.comThere is a quiet revolution happening in telecom that will create more technological change for consumers in the next twenty years than anything other than AI. The United States is in the middle of transitioning from delivering the Internet on technology built for telephones and televisions, to delivering it over fiber–a technology purpose built to deliver bits.Households are relying more heavily on the Internet for work, learning, and entertainment, yet a growing network of smart devices and cable companies continue to squeeze more data through infrastructure that was built to deliver episodes of The Sopranos while charging more for it every year and providing a frustrating customer experience.Ting, an independent Internet and mobile service provider (part of Tucows (NASDAQ: TCX, TSX: TC)), is a public company whose mission has been to build a more accessible, equitable, and innovative Internet for the future since 2014. We partner with towns and municipalities across the country to change what people can expect from their Internet service and their Internet service provider. Ting offers symmetrical Gigabit fiber Internet as well as simple, honest pricing, and outstanding customer support.A year after our inception, Gizmodo listed Ting as one of The 6 Best Things That Happened to the Internet This Year. And since that time, Ting has progressively expanded to locations in North Carolina, Virginia, Maryland, Colorado, Arizona, Idaho, California, and Memphis, Tennessee, and we are talking to new towns around the country every day.ABOUT THE ROLEAs an integral part of Ting, the EVP of Marketing, will be a brand-building, storytelling, lead-generating, data-leveraging, growth-marketing leader.At this stage in our development, we need someone who can build teams, programs, and messages that move potential customers from awareness to consideration to order. We need someone with a deep marketing background who is excited to test, track, and optimize marketing campaigns and strategies while identifying what works and why. We need someone who is a passionate customer advocate and who uses that framing as a starting point for every decision they make. We need someone who is excited to have a large but narrow impact by solving how we get customers on our networks in each location and drive business value and growth. And we need someone who is both an incredible team leader and team builder as well as someone who gets excited to roll up their sleeves and implement marketing tactics alongside their team on any given day.To be successful in this role, you need to be someone who can build and nurture strong relationships across the company – from product to support to network construction to installers – so that Ting’s efforts to acquire customers is fully aligned with Ting’s efforts to serve and support those customers. You will need to be someone who constantly scans industries for the latest and greatest ideas and technologies and cannot wait to try them out, iterate, and learn. And, finally, you need to be someone who gets excited about taking on industry giants and winning by providing customers a better product and service.RESPONSIBILITIES

  • Design the company’s marketing strategy and brand vision from scratch in alignment with the company’s overall business objectives.
  • Establish and execute quarterly, yearly, and multi-yearly marketing plans encompassing brand management, e-commerce marketing, advertising, events, and promotional activities, to optimize the annual corporate marketing spend consistent with the marketing strategy and brand vision.
  • Align the marketing plan to resource and budgetary requirements and work collaboratively to ensure effective allocation of funds to enhance profitability and achieve Ting’s business objectives.
  • Lead Ting’s marketing team through the development of team members’ capabilities, sharing best practices and resources and ensuring the organized and consistent execution of marketing programs, promotional initiatives and event-based activities, taking into account regional differences and local market dynamics.
  • Conduct market research, competitive tracking and analysis of market data to identify market trends, develop new and enhanced marketing programs and gain a comprehensive understanding of customer needs.
  • Oversee the management and maintenance of the corporate website, ensuring consistent quality, brand representation, and ease of use.
  • Proactively develop, execute, and coordinate ad hoc marketing campaigns on a timely basis in response to regional and national events.
  • Act as the company’s chief spokesperson for the customer, making sure that all promotional strategies work to build brand loyalty and guarantee a positive experience for customers.
  • Encourage creative marketing tactics that will help engage in and keep more customers, ultimately resulting in higher revenue growth.

ACCREDITATIONS

  • University degree in marketing or related field or 15 years of direct marketing experience.
  • MBA is an asset.

FUNCTIONAL COMPETENCIES – SKILLS, KNOWLEDGE AND EXPERIENCE

  • Minimum 15 years of experience growing consumer businesses.
  • Success in a central/local (or hub and spoke or franchise) model.
  • Proven people management skills .
  • Comfort understanding and explaining consumer technology.
  • Innate customer empathy.
  • A track record of implementing creative and thought-provoking marketing campaigns that were both successful and not
  • Seasoned data and analysis skills.
  • Strength in implementing systems and processes (budgeting, planning, tracking, hiring, training, etc.) that can scale.
  • An innate love of technology.

LEADERSHIP COMPETENCIES

  • Hands-on and results-driven marketing leader who is innovative, creative and resourceful.
  • Strategic thinker who appropriately balances attention to detail with the bigger picture and has the ability to drive execution.
  • Skilled relationship manager and consensus builder who is able to overcome objections, and work collaboratively and earn trust and respect internally and externally.
  • Customer-focused problem solver who solicits feedback, is responsive to customer needs and reacts promptly by providing alternatives.
  • Fiscally-responsible decision maker with strong business acumen, common sense, good intuition, and sound judgment.

PERSONAL ATTRIBUTES

  • Team player who is flexible, collaborative, supportive, responsive, and respectful and who champions new ideas, drives change, and thrives in a fast paced and dynamic environment.
  • Leader who is confident, decisive, proactive, practical, highly organized, and able to effectively prioritize and allocate resources.
  • Ability to influence and persuade others to action without absolute authority.
  • High energy, independent self-starter with a solid work ethic fueled by a desire for personal and professional growth.
  • Comfortable working autonomously in ambiguous situation

The base salary range for this position is $242,300 – $285,100 USD for US residents OR $230,900 – $271,700 CAD for Canadian residents. Other countries will differ. Range may vary on a number of factors including, but not limited to: location, experience and qualifications. Tucows believes in a total rewards offering that includes fair compensation and generous benefits. Learn more about Tucows Benefits.Want to know more about what we stand for? At Tucows we care about protecting the open Internet, narrowing the digital divide, and supporting fairness and equality.We also know that diversity drives innovation. We are committed to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We celebrate multiple approaches and diverse points of view.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.Tucows and its subsidiaries participate in the E-verify program for all US employees.Learn more about Tucows, our businesses, culture and employee benefits on our site here.
Ting, a public company part of Tucows, is working on revolutionizing the telecom industry by offering symmetrical Gigabit fiber Internet and outstanding customer support. They are looking for an EVP of Marketing to lead their marketing strategy, brand vision, and team development. The ideal candidate should have at least 15 years of consumer business growth experience, a deep marketing background, and a passion for technology. The role involves designing marketing strategies, executing marketing plans, conducting market research, and managing the corporate website. The base salary range is $242,300 – $285,100 USD for US residents or $230,900 – $271,700 CAD for Canadian residents. Tucows values diversity and inclusion in their workplace and offers fair compensation and generous benefits to employees.
Job Description:

Our company is looking for a dedicated and reliable Customer Service Representative to join our team. The ideal candidate will be responsible for providing excellent customer service to our clients by answering phone calls, responding to inquiries, and resolving any issues in a timely and professional manner.

Key Responsibilities:
– Answer incoming calls and respond to customer inquiries in a courteous and professional manner
– Provide information about our products, services, and company policies
– Process orders, returns, and exchanges accurately and efficiently
– Resolve customer complaints and escalate issues when necessary
– Maintain accurate customer records and update information in the database
– Collaborate with other team members to ensure customer satisfaction and retention
– Follow company guidelines and procedures to ensure consistent service delivery
– Perform other duties as assigned by management

Qualifications:
– High school diploma or equivalent
– Previous customer service experience preferred
– Excellent communication and problem-solving skills
– Ability to multitask and work in a fast-paced environment
– Proficiency in Microsoft Office and customer service software
– Strong attention to detail and accuracy
– Ability to work independently and as part of a team
– Flexibility to work weekends and holidays as needed

If you have a passion for customer service and enjoy helping others, we want to hear from you! Please apply with your resume and a cover letter detailing your relevant experience and why you would be a great fit for this position.

Expected salary:

Job date: Fri, 05 Apr 2024 22:08:38 GMT