Guest Relations Manager – Fairmont – Richmond, BC



Company: Fairmont

Location: Richmond, BC

Job description: Company DescriptionWhy work for Fairmont Vancouver Airport?Steps away from the airline gates, Fairmont Vancouver Airport offers 386 beautifully appointed accomodations and is the only hotel located within Vancouver International Airport. Our guest rooms and suites are spacious with soundproofed, floor-to-ceiling windows and unobstructed views of the airport runways and North Shore Mountains. Newly renovated, Fairmont Gold rooms are located on the top floor of the hotel with access to first class service and amenities, including the exclusive Fairmont Gold Lounge.What’s in it for you?

  • An inclusive, empowering, and positive workplace, where we place people at the heart of everything we do
  • The only luxury hospitality group to be awarded Great Place to Work® Canada
  • The opportunity to have fun at work alongside passionate hoteliers
  • The opportunity to live, work and play across the world through our employee travel and internal transfer programs
  • Complimentary duty meal in our colleague dining room
  • Complimentary hotel stay for two through our BE OUR GUEST program
  • Employee benefit card offering discounted room and food & beverage rates at Fairmont & Accor properties worldwide
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and DEI Committees
  • A comprehensive benefits package including extended medical, dental, vision, life insurance, and disability benefits
  • A company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan (GRSP)
  • Complimentary dry cleaning of business attire
  • Salary range of $64,000 – $66,000
  • Additional financial compensation, including Leadership Incentive bonuses, parking or transit pass reimbursement and cellphone allowance

Job DescriptionGuest Relations ManagerReliable and engaging. As a Guest Relations Manager at Fairmont Vancouver Airport, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure.What you will be doing:

  • Lead and supervise the day-to-day operation of the Front Office department to ensure service standards are followed with friendly and engaging service
  • Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
  • Ensure employees are informed daily about priorities to personalize service
  • Maintain a valid OFA Level 2 Certification – if not already certified, hotel will provide this training to you
  • Must be able to cover a variety of shifts – AM, PM & Overnights
  • Other duties as assigned

QualificationsYour experience and skills include:

  • Service focused personality is essential
  • Previous experience in a similar leadership role is an asset
  • Prior experience working with Opera or a related system
  • Strong interpersonal and problem solving abilities and the ability to lead by example

Additional InformationVisa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visitDo what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Fairmont Vancouver Airport offers luxurious accommodations within the airport, with benefits such as employee travel programs and discounted rates at Fairmont & Accor properties worldwide. The Guest Relations Manager role involves ensuring exceptional guest experiences and requires leadership experience and interpersonal skills. Visa eligibility in Canada is required. Accor, the parent company, promotes diversity and personal growth for employees.
Job Description

Our company is seeking a highly motivated and organized individual to fill the role of Administrative Assistant. In this position, you will provide support to our team by handling clerical tasks, coordinating meetings and appointments, managing calendars, and preparing reports and documents. The ideal candidate will have excellent communication and time-management skills, as well as the ability to multitask and prioritize tasks effectively.

Responsibilities:
– Assist with daily administrative tasks such as filing, data entry, and answering phones
– Manage calendars and schedule appointments
– Coordinate meetings and events, including making travel arrangements
– Prepare reports, presentations, and other documents as needed
– Maintain office supplies and equipment
– Handle incoming and outgoing correspondence
– Assist with special projects as assigned

Requirements:
– High school diploma or equivalent
– Proven experience as an administrative assistant or in a similar role
– Proficient in Microsoft Office Suite (Word, Excel, Outlook)
– Excellent communication and organizational skills
– Ability to prioritize tasks and manage time effectively
– Strong attention to detail
– Ability to work independently and as part of a team

If you are a proactive and detail-oriented individual looking for a challenging and rewarding position, we encourage you to apply for this opportunity. We offer competitive compensation and benefits, as well as opportunities for growth and advancement within our company. Apply now to join our team!

Expected salary: $64000 – 66000 per year

Job date: Fri, 26 Jul 2024 22:19:30 GMT

Senior Customer Relations Specialist, Bilingual (French and English) 12-month temporary contract – Canada Life – Toronto, ON



Company: Canada Life

Location: Toronto, ON

Job description: Temporary Full Time–We are looking for a bilingual (English and French), experienced Health and Dental Insurance Customer Care Specialist to provide best-in-class service to our customers.In this role, you will be responsible for answering customer inquiries via telephone and email and managing a variety of tasks such as reviewing current coverages and plans, assessing product needs and usage, and updating client file information. To ensure success you should have a friendly and professional demeanor, good communication skills, and the ability to stay calm under pressure.This position is for hybrid.Hours of Operation are Monday through Friday 8am-6pm.We require you to be available between the hours of 8am and 6pm ET.The shift may change based on the business needs.Customer Care Specialist Responsibilities:

  • Responding to incoming calls and emails from existing clients
  • Making outbound calls to existing clients
  • Providing customers with detailed information about policies and products.
  • Maintaining internal database records

Customer Care Representative Requirements:

  • Excellent English/French verbal, written and interpersonal communication skills
  • Previous experience working as a customer service representative in a fast-paced environment.
  • Post-secondary degree or equivalent experience
  • In-depth knowledge of Health and Dental Insurance products
  • Friendly and professional demeanor with the ability to remain calm in stressful situations.
  • Previous experience, and strong aptitude, with main-frame systems, Microsoft Office, record keeping/data tracking skills
  • Previous background in sales, telephone sales or marketing preferred
  • Ability to explain detailed policy concepts in a simple way

–The base salary for this position is between $43,400.00-65,300.00 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.Be your best at Canada Life- Apply today!Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.#LI-HybridRequisition ID: 928Category: Customer Service and AdministrationLocation:Toronto, ONDate: Jun 13, 2024If you are not finding suitable opportunities now, please click below to join our talent community!
The company is seeking a bilingual Health and Dental Insurance Customer Care Specialist to provide customer service via phone and email. Responsibilities include responding to inquiries, reviewing coverages, and updating client information. Candidates must have excellent communication skills, experience in customer service, knowledge of insurance products, and proficiency in Microsoft Office. The position is full-time with a base salary between $43,400.00-65,300.00 annually. Canada Life values diversity and inclusion, and offers opportunities for career growth. Candidates who require accommodations during the application process can contact talent acquisition. Only qualified applicants will be contacted for an interview.
Job Description

We are looking for a talented and motivated Marketing Coordinator to join our team. In this role, you will be responsible for supporting the marketing team in creating and implementing campaigns to drive brand awareness and customer engagement.

Responsibilities:
– Assist in the development and execution of marketing campaigns
– Coordinate with internal teams to ensure timely delivery of marketing materials
– Monitor and analyze campaign performance to identify areas for improvement
– Manage social media accounts and engage with followers to build brand loyalty
– Assist in organizing events and promotional activities
– Prepare reports and presentations on marketing results and trends

Qualifications:
– Bachelor’s degree in Marketing, Communications, or related field
– 2+ years of experience in marketing or related field
– Strong communication and interpersonal skills
– Proficiency in Microsoft Office and social media platforms
– Ability to multitask and work in a fast-paced environment

If you are passionate about marketing and looking for a dynamic opportunity to grow your skills, we would love to hear from you. Apply now to join our team!

Expected salary: $43400 – 65300 per year

Job date: Fri, 14 Jun 2024 05:37:04 GMT

MCASPHALT | Labour Relations Specialist – Spécialiste en relations de travail – Colas – Hamilton, ON



Company: Colas

Location: Hamilton, ON

Job description: Version française ci-dessousJob Title: MCASPHALT | Labour Relations SpecialistStatus: Full-Time PermanentExpected Start Date: As soon as possibleLocation: Hamilton Facility: 180 Pier 24 Gateway Hamilton, ON L8H 0A3Reporting to: HRBP – FederalAbout McAsphaltMcAsphalt is the industry leader in Canada specializing in asphalt products and services. Founded in 1970 by Leo McArthur and John Carrick, the company has since grown to over 500 employees spanning 26 terminals across Canada. McAsphalt offers a wide range of asphalt products, including emulsions, cutbacks, polymer-modified, performance-graded and roofing, and specialized transportation of those products by rail, land and water. Additionally, McAsphalt provides comprehensive services and technology solutions, encompassing paving, testing, research and development, engineering, and consulting.Position SummaryThe Labour Relations Specialist will be providing administrative support to the HRBP – Federal and will be responsible for coordinating Human Resources and Labour Relations in the Federally regulated segments of McAsphalt Industries Limited. Supporting internal personnel through contract administration, pension plan maintenance and reporting, benefits coordination and communication, coordinating and tracking training, as well as payroll cycle and data management (pertaining to new hires, terminations and queries). Duties will also include HR reporting, engagement data analysis and general HR correspondence.Main Duties and ResponsibilitiesServe as first point of contact for employees seeking assistance with employee relations matters.Partners with HRBP in special projects in all functional areas of HR including but not limited to recruitment, benefits, performance management, training, and employee relationsParticipating in the collective bargaining process, conducting research, drafting language proposals, participating in negotiations;Support the development and implementation of employee engagement initiatives to promote a positive work culture.Provide labour relations input on organization-wide specific initiatives and projects;Take an active part in HR projects, such as job fairs, recruitments rounds, and more.Required QualificationsCollege or University degree in Human Resources or Labour RelationsExcellent written and spoken communication and interpersonal skills;Excellent organizational, planning and prioritization skillsUtmost confidentiality and professionalism required.Demonstrated knowledge of HR policies and procedures, collective agreements and employment-related legislation (Labour Relations Act, Pay Equity Act, Human Rights Code, Occupational Health and Safety Act, Workplace Safety and Insurance Act, Employment Standards Act, etc)Demonstrated knowledge of working with labour unions an asset.The MCA AdvantageSAFETY is not a priority, it’s a VALUE at McAsphalt. Priorities can change by the minute; our values are set in stone! All of our employees are living the Goal Zero when it comes to safety. Not only do we provide you with the right PPE, we train you on all aspects of your job so you go home safe EVERYDAY! We have a full suite of health and dental BENEFITS and we match 100% of your contribution to your PENSION! We are present coast-to-coast in Canada and are part of the Colas Company family worldwide. We have exponential growth OPPORTUNITIES – just tell us where you want to go. We SUPPORT our employees and their families, in good and bad times, with our Employee Family Assistance Program. Accessible 24/7! Free and confidential – counselling for mental health, financial support, legal consultation, and more. We love to have FUN at work and work together to get the job done.Please visit our website to learn more!www.mcasphalt.comAt McAsphalt we work together to build a diverse, equitable, and inclusive culture that encourages, supports, and celebrates the voices of our employees.How to Applynterested candidates are asked to apply immediately by responding directly to this job posting by sending a copy of your resume and cover letter for this position.Recruiter​​Jennifer-Ann Joseph​We thank all applicants for their interest, however, only those applicants selected for interviews will be contacted.Application Deadline​​June 21, 2024​English Version AboveTitre du poste: MCASPHALT | Spécialiste en relations de travailStatut: Poste permanent à temps pleinDate de début: Le plus tôt possibleEmplacement: Établissement d’Hamilton: 180 Pier 24 Gateway Hamilton, ON L8H 0A3Relève de: PARH – FédéralÀ propos de McAsphaltMcAsphalt est le leader de l’industrie au Canada spécialisée dans les produits et services liés à l’asphalte. Fondée en 1970 par Leo McArthur et John Carrick, l’entreprise compte depuis lors plus de 500 employés répartis dans 26 terminaux à travers le Canada. McAsphalt propose une large gamme de produits bitumineux, notamment des émulsions, des coupes, des produits modifiés aux polymères, des produits de rendement et des produits de toiture, ainsi que le transport spécialisé de ces produits par rail, terre et eau. De plus, McAsphalt fournit des services complets et des solutions technologiques, englobant le pavage, les essais, la recherche et le développement, l’ingénierie et le conseil.Résumé du posteLe ou La spécialiste des relations de travail fournira un soutien administratif au PARH – Fédéral et sera chargé(e) de coordonner les ressources humaines et les relations de travail dans les segments réglementés par le gouvernement fédéral des Industries McAsphalt Limitée. Ce rôle impliquera le soutien du personnel interne à travers diverses tâches telles que l’administration des contrats, la gestion et la production de rapports pour les régimes de retraite, la coordination et la communication des avantages sociaux, la planification et le suivi des formations, ainsi que la gestion du cycle de paie et des données associées, y compris les nouvelles embauches, les licenciements et les requêtes. En outre, les responsabilités incluront la production de rapports en ressources humaines, l’analyse des données sur l’engagement et la correspondance générale en ressources humaines.Responsabilités et tâche principales

  • Servir de premier point de contact pour les employés cherchant de l’aide concernant les questions relatives aux relations avec les employés.

Collaborer avec le PARH dans des projets spéciaux touchant à tous les domaines fonctionnels des RH, y compris, mais sans s’y limiter, le recrutement, les avantages sociaux, la gestion des performances, la formation et les relations avec les employés.Participer au processus de négociation collective, effectuer des recherches, rédiger des propositions linguistiques et participer aux négociations.Soutenir le développement et la mise en œuvre d’initiatives d’engagement des employés pour promouvoir une culture de travail positive.Fournir des commentaires en matière de relations de travail sur des initiatives et des projets spécifiques à l’échelle de l’organisation.Participer activement aux projets RH, tels que les salons de l’emploi, les campagnes de recrutement, etc.Qualifications requisesDiplôme collégial ou universitaire en ressources humaines ou en relations de travail.Excellentes compétences en communication écrite et orale ainsi qu’en relations interpersonnelles.Excellentes compétences en organisation, planification et priorisation.Très grande confidentialité et professionnalisme, requis.Connaissance avérée des politiques et procédures en ressources humaines, des conventions collectives et des lois relatives à l’emploi (Loi sur les relations de travail, Loi sur l’équité salariale, Code des droits de la personne, Loi sur la santé et la sécurité au travail, Loi sur la sécurité professionnelle et l’assurance contre les accidents du travail, Loi sur les normes d’emploi, etc.).Expérience démontrée de travail avec des syndicats, un atout.L’Avantage MCALa SÉCURITÉ n’est pas une priorité, c’est une VALEUR chez McAsphalt. Les priorités peuvent changer de minute en minute, mais nos valeurs demeurent inébranlables ! Tous nos employés incarnent l’Objectif Zéro en ce qui concerne la sécurité. En plus de vous fournir l’équipement de protection adéquat, nous vous offrons une formation complète sur tous les aspects de votre travail afin que vous rentriez chez vous en toute sécurité CHAQUE JOUR ! Nous proposons une gamme complète d’AVANTAGES SOCIAUX en matière de santé et de soins dentaires et nous égalisons 100% contribution à votre PENSION. ! Avec une portée nationale d’un océan à l’autre au Canada et en tant que membre de la famille mondiale Colas, les OPPORTUNITÉS professionnelles sont infinies. Nous SOUTENONS nos employés et leurs familles, dans les bons comme dans les mauvais moments, grâce à notre programme d’aide aux employés et aux familles. Accessible 24h/24 et 7j/7 ! Gratuit et confidentiel – conseils en santé mentale, soutien financier, consultation juridique, et plus encore. Nous aimons nous AMUSER au travail et nous travaillons en équipe pour atteindre nos objectifs.Visitez notre site internet pour en savoir plus!www.mcasphalt.comChez McAsphalt, nous travaillons ensemble à la création d’une culture diversifiée, équitable et inclusive qui encourage, soutient et célèbre les voix de nos employés.Comment postulerLes personnes intéressées sont invitées à postuler immédiatement en répondant directement à cette offre d’emploi et en envoyant une copie de leur CV et une lettre de motivation pour ce poste.Recruteur(euse)​​Jennifer-Ann Joseph​Nous remercions tous les candidat(e)s pour leur intérêt, cependant, seuls les candidat(e)s sélectionné(e)s pour des entretiens seront contacté(e)s.Date limite pour postuler​​21 juin 2024​
Le spécialiste des relations de travail chez MCASPHALT fournira un soutien administratif aux RH dans les segments réglementés par le gouvernement fédéral. Les tâches incluent l’administration des contrats, la gestion des régimes de retraite, la coordination des avantages sociaux et la gestion de la paie. Qualifications requises : diplôme en RH ou relations de travail, bonnes compétences en communication et connaissance des lois du travail. Avantages incluent un programme de santé et de retraite, possibilités de croissance et soutien aux employés. Postulez en envoyant votre CV.
Job Description:

As a Customer Service Representative, you will be responsible for interacting with customers to provide information in response to inquiries about products and services, resolve customer complaints, and process orders. You will also assist with account management and sales support.

Key Responsibilities:
– Respond to customer inquiries via phone, email, and chat in a timely and professional manner
– Resolve customer complaints effectively and efficiently
– Process orders accurately and efficiently
– Maintain customer accounts and keep records up to date
– Provide sales support by following up on leads and assisting with order fulfillment
– Collaborate with other teams to ensure customer satisfaction
– Stay updated on company products and services to provide accurate information to customers

Requirements:
– High school diploma or equivalent
– Previous experience in customer service or sales support is preferred
– Excellent communication skills, both verbal and written
– Strong problem-solving skills and attention to detail
– Ability to multitask and prioritize tasks effectively
– Proficiency in Microsoft Office applications
– Ability to work in a fast-paced environment and handle stressful situations with composure

If you are a motivated individual with a passion for providing excellent customer service, we would love to hear from you. Apply now to join our team!

Expected salary:

Job date: Tue, 04 Jun 2024 22:28:12 GMT

MCASPHALT | Labour Relations Specialist – Spécialiste en relations de travail – Colas – Hamilton, ON



Company: Colas

Location: Hamilton, ON

Job description: Version française ci-dessousJob Title: MCASPHALT | Labour Relations SpecialistStatus: Full-Time PermanentExpected Start Date: As soon as possibleLocation: Hamilton Facility: 180 Pier 24 Gateway Hamilton, ON L8H 0A3Reporting to: HRBP – FederalAbout McAsphaltMcAsphalt is the industry leader in Canada specializing in asphalt products and services. Founded in 1970 by Leo McArthur and John Carrick, the company has since grown to over 500 employees spanning 26 terminals across Canada. McAsphalt offers a wide range of asphalt products, including emulsions, cutbacks, polymer-modified, performance-graded and roofing, and specialized transportation of those products by rail, land and water. Additionally, McAsphalt provides comprehensive services and technology solutions, encompassing paving, testing, research and development, engineering, and consulting.Position SummaryThe Labour Relations Specialist will be providing administrative support to the HRBP – Federal and will be responsible for coordinating Human Resources and Labour Relations in the Federally regulated segments of McAsphalt Industries Limited. Supporting internal personnel through contract administration, pension plan maintenance and reporting, benefits coordination and communication, coordinating and tracking training, as well as payroll cycle and data management (pertaining to new hires, terminations and queries). Duties will also include HR reporting, engagement data analysis and general HR correspondence.Main Duties and ResponsibilitiesServe as first point of contact for employees seeking assistance with employee relations matters.Partners with HRBP in special projects in all functional areas of HR including but not limited to recruitment, benefits, performance management, training, and employee relationsParticipating in the collective bargaining process, conducting research, drafting language proposals, participating in negotiations;Support the development and implementation of employee engagement initiatives to promote a positive work culture.Provide labour relations input on organization-wide specific initiatives and projects;Take an active part in HR projects, such as job fairs, recruitments rounds, and more.Required QualificationsCollege or University degree in Human Resources or Labour RelationsExcellent written and spoken communication and interpersonal skills;Excellent organizational, planning and prioritization skillsUtmost confidentiality and professionalism required.Demonstrated knowledge of HR policies and procedures, collective agreements and employment-related legislation (Labour Relations Act, Pay Equity Act, Human Rights Code, Occupational Health and Safety Act, Workplace Safety and Insurance Act, Employment Standards Act, etc)Demonstrated knowledge of working with labour unions an asset.The MCA AdvantageSAFETY is not a priority, it’s a VALUE at McAsphalt. Priorities can change by the minute; our values are set in stone! All of our employees are living the Goal Zero when it comes to safety. Not only do we provide you with the right PPE, we train you on all aspects of your job so you go home safe EVERYDAY! We have a full suite of health and dental BENEFITS and we match 100% of your contribution to your PENSION! We are present coast-to-coast in Canada and are part of the Colas Company family worldwide. We have exponential growth OPPORTUNITIES – just tell us where you want to go. We SUPPORT our employees and their families, in good and bad times, with our Employee Family Assistance Program. Accessible 24/7! Free and confidential – counselling for mental health, financial support, legal consultation, and more. We love to have FUN at work and work together to get the job done.Please visit our website to learn more!www.mcasphalt.comAt McAsphalt we work together to build a diverse, equitable, and inclusive culture that encourages, supports, and celebrates the voices of our employees.How to Applynterested candidates are asked to apply immediately by responding directly to this job posting by sending a copy of your resume and cover letter for this position.Recruiter​​Jennifer-Ann Joseph​We thank all applicants for their interest, however, only those applicants selected for interviews will be contacted.Application Deadline​​June 21, 2024​English Version AboveTitre du poste: MCASPHALT | Spécialiste en relations de travailStatut: Poste permanent à temps pleinDate de début: Le plus tôt possibleEmplacement: Établissement d’Hamilton: 180 Pier 24 Gateway Hamilton, ON L8H 0A3Relève de: PARH – FédéralÀ propos de McAsphaltMcAsphalt est le leader de l’industrie au Canada spécialisée dans les produits et services liés à l’asphalte. Fondée en 1970 par Leo McArthur et John Carrick, l’entreprise compte depuis lors plus de 500 employés répartis dans 26 terminaux à travers le Canada. McAsphalt propose une large gamme de produits bitumineux, notamment des émulsions, des coupes, des produits modifiés aux polymères, des produits de rendement et des produits de toiture, ainsi que le transport spécialisé de ces produits par rail, terre et eau. De plus, McAsphalt fournit des services complets et des solutions technologiques, englobant le pavage, les essais, la recherche et le développement, l’ingénierie et le conseil.Résumé du posteLe ou La spécialiste des relations de travail fournira un soutien administratif au PARH – Fédéral et sera chargé(e) de coordonner les ressources humaines et les relations de travail dans les segments réglementés par le gouvernement fédéral des Industries McAsphalt Limitée. Ce rôle impliquera le soutien du personnel interne à travers diverses tâches telles que l’administration des contrats, la gestion et la production de rapports pour les régimes de retraite, la coordination et la communication des avantages sociaux, la planification et le suivi des formations, ainsi que la gestion du cycle de paie et des données associées, y compris les nouvelles embauches, les licenciements et les requêtes. En outre, les responsabilités incluront la production de rapports en ressources humaines, l’analyse des données sur l’engagement et la correspondance générale en ressources humaines.Responsabilités et tâche principales

  • Servir de premier point de contact pour les employés cherchant de l’aide concernant les questions relatives aux relations avec les employés.

Collaborer avec le PARH dans des projets spéciaux touchant à tous les domaines fonctionnels des RH, y compris, mais sans s’y limiter, le recrutement, les avantages sociaux, la gestion des performances, la formation et les relations avec les employés.Participer au processus de négociation collective, effectuer des recherches, rédiger des propositions linguistiques et participer aux négociations.Soutenir le développement et la mise en œuvre d’initiatives d’engagement des employés pour promouvoir une culture de travail positive.Fournir des commentaires en matière de relations de travail sur des initiatives et des projets spécifiques à l’échelle de l’organisation.Participer activement aux projets RH, tels que les salons de l’emploi, les campagnes de recrutement, etc.Qualifications requisesDiplôme collégial ou universitaire en ressources humaines ou en relations de travail.Excellentes compétences en communication écrite et orale ainsi qu’en relations interpersonnelles.Excellentes compétences en organisation, planification et priorisation.Très grande confidentialité et professionnalisme, requis.Connaissance avérée des politiques et procédures en ressources humaines, des conventions collectives et des lois relatives à l’emploi (Loi sur les relations de travail, Loi sur l’équité salariale, Code des droits de la personne, Loi sur la santé et la sécurité au travail, Loi sur la sécurité professionnelle et l’assurance contre les accidents du travail, Loi sur les normes d’emploi, etc.).Expérience démontrée de travail avec des syndicats, un atout.L’Avantage MCALa SÉCURITÉ n’est pas une priorité, c’est une VALEUR chez McAsphalt. Les priorités peuvent changer de minute en minute, mais nos valeurs demeurent inébranlables ! Tous nos employés incarnent l’Objectif Zéro en ce qui concerne la sécurité. En plus de vous fournir l’équipement de protection adéquat, nous vous offrons une formation complète sur tous les aspects de votre travail afin que vous rentriez chez vous en toute sécurité CHAQUE JOUR ! Nous proposons une gamme complète d’AVANTAGES SOCIAUX en matière de santé et de soins dentaires et nous égalisons 100% contribution à votre PENSION. ! Avec une portée nationale d’un océan à l’autre au Canada et en tant que membre de la famille mondiale Colas, les OPPORTUNITÉS professionnelles sont infinies. Nous SOUTENONS nos employés et leurs familles, dans les bons comme dans les mauvais moments, grâce à notre programme d’aide aux employés et aux familles. Accessible 24h/24 et 7j/7 ! Gratuit et confidentiel – conseils en santé mentale, soutien financier, consultation juridique, et plus encore. Nous aimons nous AMUSER au travail et nous travaillons en équipe pour atteindre nos objectifs.Visitez notre site internet pour en savoir plus!www.mcasphalt.comChez McAsphalt, nous travaillons ensemble à la création d’une culture diversifiée, équitable et inclusive qui encourage, soutient et célèbre les voix de nos employés.Comment postulerLes personnes intéressées sont invitées à postuler immédiatement en répondant directement à cette offre d’emploi et en envoyant une copie de leur CV et une lettre de motivation pour ce poste.Recruteur(euse)​​Jennifer-Ann Joseph​Nous remercions tous les candidat(e)s pour leur intérêt, cependant, seuls les candidat(e)s sélectionné(e)s pour des entretiens seront contacté(e)s.Date limite pour postuler​​21 juin 2024​
Le poste de spécialiste en relations de travail chez MCASPHALT est un poste à temps plein permanent basé à Hamilton. Le spécialiste en relations de travail sera responsable de coordonner les ressources humaines et les relations de travail dans les segments réglementés par le gouvernement fédéral de McAsphalt Industries Limited. Les principales responsabilités incluent le soutien aux contrats, aux régimes de retraite, aux avantages sociaux, à la gestion de la formation et des données de paie, et la participation aux négociations collectives. Les qualifications requises incluent un diplôme en ressources humaines ou en relations de travail, d’excellentes compétences en communication et organisation, et une connaissance des lois du travail. McAsphalt offre des avantages sociaux, une contribution de 100% à la pension, des opportunités de croissance et un soutien aux employés et à leur famille. Les candidats intéressés sont invités à postuler directement en envoyant leur CV et lettre de motivation.
Job Description

Company Name: Bo Park Recruitment
Job Title: Automotive Detailer
Location: Edmonton, AB
Salary: $15 – $20 per hour

Bo Park Recruitment is currently seeking an Automotive Detailer to join our team in Edmonton. As an Automotive Detailer, you will be responsible for ensuring that vehicles are thoroughly cleaned and detailed to meet company standards. The ideal candidate will have previous experience in automotive cleaning and detailing, possess excellent attention to detail, and be able to work efficiently in a fast-paced environment.

Key Responsibilities:
– Washing, waxing, and buffing the exteriors of vehicles
– Vacuuming and shampooing carpets and upholstery in vehicles
– Cleaning and treating wheels and tires
– Cleaning and polishing windows
– Inspecting vehicles for cleanliness and ensuring that all work meets company standards
– Moving vehicles around the lot as needed
– Other duties as assigned

Qualifications:
– Previous experience in automotive detailing preferred
– Ability to work in a fast-paced environment
– Attention to detail and pride in your work
– Ability to follow instructions and work independently
– Strong communication skills and a positive attitude

If you are a detail-oriented individual with a passion for cars and a desire to work in a dynamic team environment, we would love to hear from you. Apply now to join our team at Bo Park Recruitment as an Automotive Detailer.

Expected salary:

Job date: Wed, 05 Jun 2024 00:13:29 GMT

Program Manager – Employee & Labour Relations – The Salvation Army – Bermuda – Canada



Company: The Salvation Army

Location: Bermuda – Canada

Job description: DescriptionAbout The Salvation ArmyMission StatementThe Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.Vision StatementWe are an innovative partner, mobilized to share hope wherever there is hardship, building communities that are just and know the love of Jesus.Core ValuesThe Salvation Army Canada and Bermuda has four core values:Hope: We give hope through the power of the gospel of Jesus Christ.
Service: We reach out to support others without discrimination.
Dignity: We respect and value each other, recognizing everyone’s worth.
Stewardship: We responsibly manage the resources entrusted to us.About the PositionThe Human Relations function is committed to creating a work environment where people experience:

  • Meaningful work;
  • A sense of hope and optimism;
  • An environment of trust; and
  • Inspired results.

Reporting to the Director, Labour & Employee Relations, this position is accountable for the execution of a positive labour and employee relations approach, aligned with the Army’s strategic organizational plans, which includes constructive union-management relationships and collective bargaining processes. The Labour and Employee Manager is a subject matter expert that has extensive experience in both union and
non-union environments and has expert proficiency in labour negotiations, grievance and arbitration resolution and has the ability to facilitate training as needed.Further, this role acts as chief negotiator on several of The Salvation Army’s union agreements and provides advice and expertise to leaders to ensure consistency and efficiency in the resolution of complex union relation matters while ensuring adherence to collective agreements and all relevant legislation.KEY RESPONSIBILITIES:

  • Follows strategic plans to standardize collective agreements, deliver service excellence and increase capability in cost effective, high impact union and employee relations.
  • Collaborates with stakeholders in the development, recommendation and implementation of labour and employee relations strategies.
  • Installs and promotes new ways of working; involves framing and collaborating to communicate and align territorial, divisional and ministry unit approaches that support positive employee and

union relations. * Follows guidelines for collective agreement negotiations, interpretation, and administration to ensure consistency across the organization in accordance with the employee and union relations strategy.

  • Works to continuously improve centrally managed expert services in labour and employee relations including pre-negotiations planning/strategizing with MU leaders to deliver planned outcomes during collective agreement negotiations.
  • Acts as the chief negotiator as assigned for The Salvation Army.
  • Play a key role in establishing good communication and fostering a positive union relations climate with all key stakeholders.
  • Influence and mitigate risks by ensuring delivery of effective and timely solutions/services.
  • Represents TSA at arbitration/board hearings as assigned.
  • Facilitate labour and employee relations training as required.
  • Maintains a network of internal and external contacts to regularly benchmark and remain current on future trends and developments related to labour and employee relations programs, policies and strategies.

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

  • Completion of Master university degree in industrial relations, law, human resources or business administration, related field considered an asset.
  • Post graduate education/certification in specialty areas (e.g. Labour and Industrial Relations) considered as an asset.

Experience and Skilled Knowledge Requirements

  • • Minimum of 7 years of prior related experience as a labour/employee relations manager in a large, multi-union environment leading labour and employee relations professionals.
  • Knowledge of strategic and tactical problem-solving approaches and an ability to convert strategic objectives into tangible action plans and results.
  • Experience as chief negotiator in collective bargaining, plus extensive collective agreement interpretation and advising along with grievance/arbitration process.
  • Exceptional ability to influence others.
  • Provides services such as representation, support and advice for union and employment related matters.
  • Excellent knowledge of human resources practices in a unionized environment.
  • Fluent understanding and experience applying multiple acts and statutes, including the Labour Relations Act, Employment Standards Act, Occupational Health and Safety Act, Human Rights Code, and Pay Equity Act.

PREFERRED SKILLS/CAPABILITIES:

  • Must be able to quickly establish credibility within the organization as a trusted advisor, coach and thinking partner; able to work in a consultative, diplomatic manner.
  • Ability to negotiate resolutions, potentially in confrontational environments, as well as handle more subtle, informal interactions.
  • People oriented leader with strong communication, relationship building, listening and problem-solving skills.
  • Knowledge of current and emerging trends in labour and employee relations.
  • Familiarity with and respect for collegial and healthy organizational culture is critical, as is the demonstrated ability to lead in an inclusive, collaborative and consensus-building style.
  • Awareness of and sensitivity to diversity.
  • Solid understanding of and is committed to the Mission and Core Values of The Salvation Army and the advancement of integrated mission in the Ministry Unit they resource/serve/support.
  • Adheres to TSA practices, principles, operating policies, applicable orders and regulations.

CompensationThe target hiring range for this position is $90,674 to $113,343.18 with a maximum of $136,011. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.Other DetailsThe Salvation Army will provide reasonable accommodation upon request. Please let us know if you have a need for any accommodation.We thank all applicants and will contact candidates selected for next steps. Internal Applicants, please speak with your manager about your intentions prior to submitting your application.
The Salvation Army aims to share the love of Jesus Christ, meet human needs, and be a positive influence in communities. The Human Relations function plays a crucial role in creating a work environment that values meaningful work, hope, trust, and inspired results. The Labour and Employee Manager is responsible for executing a positive labour and employee relations approach, including union-management relationships and collective bargaining processes. The role involves negotiation, arbitration, training, and ensuring adherence to collective agreements and legislation. Qualifications include a Master’s degree in a related field, 7 years of experience in labour/employee relations, and knowledge of relevant acts and statutes. The target hiring range for this position is $90,674 to $113,343.18. The Salvation Army is committed to providing reasonable accommodations and encourages internal applicants to discuss their intentions with their manager.
The job description from the provided website is for a Customer Service Representative position. The key responsibilities include:

1. Providing exceptional customer service to clients via phone, email, and in person
2. Managing customer inquiries and resolving issues in a timely and professional manner
3. Processing orders, returns, and exchanges efficiently and accurately
4. Maintaining a positive and helpful attitude while interacting with customers
5. Collaborating with internal teams to ensure customer satisfaction and retention
6. Providing product information and recommendations to customers as needed
7. Updating customer account information and maintaining client records accurately
8. Assisting with additional administrative tasks and projects as assigned by management
9. Demonstrating strong communication and problem-solving skills
10. Adhering to company policies and procedures while upholding high ethical standards.

Expected salary:

Job date: Sat, 18 May 2024 22:44:40 GMT

Director, Employee and Labour Relations – The Salvation Army – Bermuda – Canada



Company: The Salvation Army

Location: Bermuda – Canada

Job description: DescriptionAbout The Salvation ArmyMission StatementThe Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.Vision StatementWe are an innovative partner, mobilized to share hope wherever there is hardship, building communities that are just and know the love of Jesus.Core ValuesThe Salvation Army Canada and Bermuda has four core values:Hope: We give hope through the power of the gospel of Jesus Christ.
Service: We reach out to support others without discrimination.
Dignity: We respect and value each other, recognizing everyone’s worth.
Stewardship: We responsibly manage the resources entrusted to us.About the PositionReporting to the Senior Director, Healthy Workplace Relations, this position is accountable for the design and execution of a positive employee relations approach, aligned to the Design for People strategic organizational pillar, which includes constructive union-management relationships and collective bargaining processes. The Director, Employee Relations is a subject matter expert that has deep experience in unionized environments and has expert proficiency in the negotiation, simplification and streamlining of collective bargaining agreements.Further, this role acts as the chief strategist and negotiator on The Salvation Army’s significant union agreements and provides advice and expertise to leaders to ensure consistency and efficiency in the resolution of complex union relation matters while ensuring adherence to collective agreements and all relevant legislation.KEY RESPONSIBILITIES:

  • Develops and operationalizes strategic plans to standardize collective agreements, deliver service excellence and increase capability in cost effective, high impact employee and union relations.
  • Collaborates with stakeholders in the development, recommendation and implementation of employee and union relations strategies.
  • Leads change to install and promote new ways of working; involves framing and collaborating to communicate and align territorial, divisional and ministry unit approaches that support positive employee and union relations.
  • Develops, recommends, and implements guidelines for collective agreement negotiations, interpretation, and administration to ensure consistency across the organization in accordance with the employee and union relations strategy.
  • Directs and continuously improves centrally managed expert services in employee and union relations including pre-negotiations planning/strategizing with MU leaders to deliver planned outcomes during collective agreement negotiations.
  • Acts as the chief negotiator on The Salvation Army’s key union relations agreements.
  • Plays a key role in establishing good communications and fostering a positive union relations climate with all key stakeholders.
  • Influences and mitigates risks by ensuring delivery of effective and timely solutions/services.
  • Provides leadership and oversight to the employee and union relations team and leads arbitration management and strategic choice points.
  • Represents TSA at arbitration/board hearings and oversees decisions on legal representation and budget.
  • Ensures appropriate development of employee and union relations skills through the planning, development and implementation of training seminars and information sessions (i.e., grievance handling, employee discipline, etc.)
  • Provides trend analysis and recommendations to senior executive team to mitigate possible employee relations risks to the organization.
  • Conducts organizational analysis of employee relations activities and collaborates with key internal partners, to identify prevalent concerns. Based on this research, proactively identify enhancements across employment policies and frameworks to mitigate risk and recommend improvements.
  • Maintains a network of internal and external contacts to regularly benchmark and remain current on future trends and developments related to employee relations programs, policies and strategies.
  • Oversees, manages, leads, coaches, guides, and mentor employee relations staff.

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

  • Completion of university degree in industrial relations, law, human resources or business administration or related field
  • Post graduate education/certification in specialty areas is preferred (e.g. Labour and Industrial Relations)

Experience and Skilled Knowledge Requirements

  • Minimum of 10 years of prior related experience as an employee/union relations manager in a large, multi-union environment leading a team of employee relations professionals
  • Knowledge of strategic and tactical problem-solving approaches and an ability to convert strategic objectives into tangible action plans and results
  • Experience as chief negotiator in collective bargaining, plus extensive collective agreement interpretation and advising along with grievance/arbitration process
  • Exceptional ability to influence others
  • Acts as a strategic collaborator that provides services such as representation, support and advice for complex union and employment related matters
  • Excellent knowledge of human resources practices in a unionized environment
  • Manages a team of employee relations experts whose mandate is to address files of strategic importance related to individual and collective agreements and disputes
  • Fluent understanding and experience applying multiple acts and statutes, including the Labour Relations Act, Employment Standards Act, Occupational Health and Safety Act, Human Rights Code, and Pay Equity Act

PREFERRED SKILLS/CAPABILITIES:

  • Must be able to establish credibility quickly within the organization as a trusted advisor, coach and thinking partner; able to work in a consultative, diplomatic manner.
  • Ability to negotiate resolutions, potentially in confrontational environments, as well as handle more subtle, informal interactions.
  • People oriented leader with strong communication, relationship building, listening and problem-solving skills.
  • Knowledge of current and emerging trends in Employee and Union Relations.
  • Familiarity with and respect for collegial and healthy organizational culture is critical, as is the demonstrated ability to lead in an inclusive, collaborative and consensus-building style.
  • Awareness of and sensitivity to diversity.

TSA Leadership Capabilities:Mission and Spiritual Development Capabilities

  • Solid understanding of and is committed to the Mission and Core Values of The Salvation Army and the advancement of integrated mission in the Ministry Unit they resource, serve, support.
  • Adheres to TSA practices, principles, operating policies, applicable orders and regulations.
  • Demonstrates a healthy and respectful understanding of TSA distinctives, values and culture and their place in holistic contemporary ministry, reflected in their ministry context.
  • Demonstrates a commitment to service and a capacity to engage in open dialogue regarding service opportunities for themselves and for the service they oversee.
  • Committed to identifying ministry development plans/goals, and evaluates mission effectiveness, adapting strategies/ approaches; taking responsibility to follow through for successful outcomes for your function or service area.
  • Strives to meet human need, build community partnerships and identify opportunities for new and improved ministry in service to mission advancement and strategic priorities.
  • Affirms and encourages the utilization of people’s gifts, strengths and abilities, ensuring that priority is given to the spiritual needs expressed by clients and employees within their jurisdiction.
  • Effectively communicates with Salvation Army leaders to gain support and approval of proposed change initiatives in compliance with TSA policies and practices.

Lead Self

  • Demonstrates awareness of the impact of their behaviour on others.
  • Maintains balance and composure when challenged, taking responsibility for their own performance, health, and resiliency.
  • Is an active learner who visibly seeks feedback to improve staff engagement and results and challenges themselves to develop.
  • Models qualities of honesty, integrity, resilience, confidence and humility.

Engage Others

  • Fosters the development of others to achieve professional and personal goals, ensuring adequate resources are available for staff to grow and perform at their personal best.
  • Supports healthy work environments where others have meaningful opportunities to contribute.
  • Listens actively and encourages open and honest conversations and respect for diversity.
  • Communicates organizational priorities and successes.
  • Facilitates team cooperation and collaboration among diverse groups.
  • Provides constructive feedback, coaching, mentoring to develop staff.

Achieve Results

  • Sets direction and inspires vision by communicating clear and meaningful expectations and outcomes aligned to strategic priorities and relevant parameters and constraints.
  • Incorporates mission and values into decision-making processes.
  • Takes action to implement decisions aligned with mission and values.
  • Gains support of key stakeholders for successful implementation
  • Engages staff and other stakeholders in evaluation of results for learning and improvement.

Develop Coalitions

  • Creates connections, trust and shared meaning through building relationships and networks internally and externally to create results.
  • Facilitates collaboration, cooperation, and partnerships among diverse groups and perspectives with a commitment to clients/service.
  • Facilitates the open exchange of information and quality evidence to mobilize knowledge that improves outcomes.
  • Navigates conflict and mobilizes support and commitment to support achievement.

System Transformation

  • Demonstrates systems/critical thinking by questioning, identifying root issues, and designing effective solutions and processes.
  • Encourages and supports continuous improvement and creativity aimed at systemic and sustainable change.
  • Orients themselves to understanding best practices and relevant trends that impact future direction.
  • Champions changes by focusing on positive outcomes expected and participating in decision-making/communication related to change.

CompensationThe target hiring range for this position is $122,026 to $152,532 with the ability to progress to a maximum of $183,039. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.Other DetailsThe Salvation Army will provide reasonable accommodation upon request. Please let us know if you have a need for any accommodation.We thank all applicants and will contact candidates selected for next steps. Internal Applicants are encouraged to notify their current supervisor when applying for a new position within The Salvation Army.
The Salvation Army’s mission is to share the love of Jesus Christ, meet human needs, and be a transforming influence in communities. The organization’s core values include hope, service, dignity, and stewardship. The Director of Employee Relations is responsible for managing positive employee relations, union-management relationships, and collective bargaining processes. The ideal candidate should have a strong background in industrial relations, human resources, or business administration, with at least 10 years of experience in a multi-union environment. The Director must possess exceptional negotiation skills, leadership capabilities, and a commitment to the organization’s mission and values. The position offers a salary range from $122,026 to $183,039. The Salvation Army is committed to providing reasonable accommodations and encourages internal applicants to notify their current supervisor when applying for new positions within the organization.
Title: Marketing Analyst

Company: Confidential

Location: Vancouver, BC

Job Type: Full-time

We are seeking a talented Marketing Analyst to join our team in Vancouver. The ideal candidate will have a strong analytical mindset and be able to turn data into actionable insights to drive marketing strategies and campaigns.

Responsibilities:
– Conduct market research to identify trends and opportunities in the industry
– Analyze marketing metrics to evaluate the performance of campaigns and initiatives
– Develop strategies to improve marketing effectiveness and ROI
– Collaborate with cross-functional teams to implement data-driven solutions
– Present findings and recommendations to key stakeholders

Requirements:
– Bachelor’s degree in Marketing, Business, or related field
– 2+ years of experience in marketing analytics or a related field
– Proficiency in data analysis tools such as Excel, Google Analytics, and Tableau
– Strong communication and presentation skills
– Ability to work in a fast-paced environment and meet tight deadlines

If you are a data-driven marketer looking to make an impact, we want to hear from you. Apply now to join our dynamic team in Vancouver.

Expected salary:

Job date: Fri, 10 May 2024 01:07:43 GMT

Director, Divisional Relations and Strategic Initiatives – University of Toronto – Toronto, ON



Company: University of Toronto

Location: Toronto, ON

Job description: Date Posted: 05/07/2024
Req ID: 37239
Faculty/Division: VP – Division of University Advancement
Department: Divisional Relations
Campus: St. George (Downtown Toronto)Description:About Us:The Division of University Advancement (DUA) promotes and supports the University of Toronto by engaging a worldwide community of donors, alumni, students, faculty and staff on U of T’s ambitious fundraising and alumni engagement goals. DUA encompasses a highly skilled team of staff focused in the areas of development, alumni and volunteer engagement, advancement services, and advancement marketing and communications. The uniquely integrated structure of University Advancement encourages each division to bring its particular strengths and expertise to the common cause of advancing U of T’s relations with alumni, donors, and friends. In this ecosystem, there is an emphasis on the collaboration, diplomacy, teamwork and mission focus as the Division of University Advancement supports our Faculties, Campuses and Divisions as a shared service.Through our current Defy Gravity campaign, the team supports U of T’s commitment to inclusive excellence – the idea that every member of our community should thrive in an environment of belonging – and helps the University bring together top minds from every conceivable background to create a healthier, more sustainable, and equitable world.The Division of University Advancement at the University of Toronto is committed to a transformative agenda deeply rooted in the University’s vision for growth and innovation. We are focused on growing fundraising efforts; doubling the number of newly engaged alumni; achieving Advancement goals through the foundational integration of Alumni Relations and Development both centrally and through collaborations with divisional colleagues; creating an organization and culture that fosters diversity and inclusiveness.Your Opportunity:The Divisional Relations office serves as principal liaison and expert adviser to divisional advancement teams across the university. The Divisional Relations team assists divisions in defining and structuring funding priorities and cases for support, establishing fundraising goals, developing pipelines and strategies, and deepening productivity to secure maximum results in order to grow fundraising performance, build organizational capacity, instill best fundraising practices, and further integration of development and alumni engagement goals, across the University’s multiple divisions and campuses.Reporting to the Assistant Vice-President, Divisional Relations, the Director, Divisional Relations and Strategic Initiatives works to further the strategic priorities of the Divisional Relations portfolio. The Director is responsible for the management and implementation of Divisional Relations Strategic Plan and Operational Effectiveness Program, with a focus on delivering Divisional Relations multi-year Strategic Initiatives arising from annual Business Planning processes. This will involve providing leadership, advice and guidance in support of cross-divisional and inter-departmental advancement initiatives on the Divisional Relations team, as well as, across the Division of University Advancement and the University of Toronto.The Director, Divisional Relations and Strategic Initiatives is a high caliber development professional who will manage the development and implementation of the divisional relations advancement strategy and contribute to the growth of fundraising performance across the University of Toronto.In this highly collaborative role, the Director, Divisional Relations and Strategic Initiatives must build effective working partnerships with colleagues in central and divisional advancement programs, and with faculty and staff across the institution, as well as volunteers and other external constituencies.In this role, the Director will also support Provostial fundraising approvals of divisional funding priorities, proposals and related development documents, in accordance with the division of University Advancement strategic initiatives and institutional guidelines.Major Activities include:Strategic Planning

  • Provides leadership and supports strategy development and meetings for Divisional Business Planning that support, build and sustain fundraising momentum and capacity across the University, and achieve campaign objectives.
  • Manages and implements Divisional Relations strategic plan and operational effectiveness program (OEP), with the focus on delivering Divisional Relations multi-year Strategic Initiatives (SIs) that support institutional strategies for development productivity and growth.
  • Creates and supports the implementation of systems, tools and resources for managing cross-departmental Strategic Initiatives, while ensuring alignment and efficiency, including through the use of emerging technologies.
  • Provides advice and support to the program directors on fundraising plans, policies, strategies, and approaches and operational effectiveness. Directs the efforts of multiple project teams in support of various Divisional Relations Strategic Initiatives, from framing the initiatives to implementation, while tracking progress against defined metrics.
  • Assumes responsibilities for ongoing projects, undertakes research on a wide variety of issues and topics, follows-up on decisions and ensures ongoing maintenance of the highest level of proactivity and service for the portfolio.
  • Leads and provides project management support for working groups & steering committees, including liaising with members, preparing reference material, developing responses, plans and arranging meetings, and setting timelines.
  • Develops shared ways of working and collaborative advancement priorities and plans between Divisional Relations and other DUA portfolios in support of ongoing improvement. Resolves issues and concerns that arise through the development of initiatives, engagement, collaboration and coordination of divisional units.
  • Drafts, composes, and edits a wide range of written information including high-level and sensitive correspondence, highly confidential documents such as strategic university reports and proposals in support of portfolio goals.
  • Participates in the development of guidelines and processes related to advancement data in collaboration with Advancement Services, to support process improvements.
  • Develops training resources and tools, in collaboration with Advancement Talent Management, that support fundraising growth and productivity across the University.
  • Manages projects and initiatives based on sound working knowledge of University policies, procedures, priorities and deadlines.

Provostial Fundraising Approvals

  • Develops systems and tools that support Division’s in strategically reviewing and prioritizing funding priorities.
  • Creates new approaches to collaborative fundraising between Faculties. This includes creating standard practices for the development of advancement opportunities requiring multiple departments.
  • Creates, shares and promotes opportunities for funding priorities relating to equity, diversity, inclusion, accessibility and belonging, in alignment with Funding Priorities Working Group and recommendations of the Advancement EDI Task Force Report.
  • Provides subject matter expertise in developing funding priorities, analyzing existing funding priorities and supporting the development of new and transformative approaches to funding in the $1-5 million range.
  • Monitors and tracks the approval of divisional funding priorities, proposals and related development documents, in accordance with the division of University Advancement strategic initiatives and institutional guidelines.
  • Reviews and edits funding proposals (divisional and DUA); performs risk assessment and avoidance of terms resulting in negative impact or lack of compliance with University guidelines; resolves problems as they arise and determines how best to manage sensitive and/or critical information.
  • Creates and maintains a repository of Major Gift proposals and templates to support Divisional and DUA Advancement teams, in collaboration with Advancement Communications and Marketing.
  • Maintains a master tracking document of all approved and pending funding priorities.
  • Monitors the master tracking documents to determine overall trends and patterns.
  • Ensures data integrity is maintained by divisional input; educates and trains development officers accordingly.
  • Performs detailed analysis on approved funding priorities and develops reports for the Assistant-Vice President and other senior advancement executives used to support divisional and institutional strategy.
  • Ensures distribution of approved funding priorities to appropriate senior advancement executives

Qualifications Required:Education:

  • Undergraduate degree or an acceptable equivalent combination of education and experience

Experience:

  • A minimum of seven (7) years of recent and related, years of progressively more senior experience in advancement, preferably in an educational institution.
  • Demonstrated success in major gifts and fundraising.
  • Experience in strategic fundraising planning and execution.
  • Experience developing and implementing strategic solicitation plans that incorporate a defined fundraising goal, targeted audiences, and strategies in line with institutional goals.
  • Experience in initiating, planning, and strategically implementing fundraising projects.
  • Experience in a post-secondary environment is an asset.
  • Demonstrated experience and success managing, motivating, and mentoring key stakeholders, bringing out the best in teams and individuals.

Skills:The Director will possess:

  • Excellent strategic and tactical project management skills; outstanding written and verbal communications skills.
  • Strong research, analytical and problem-solving skills.
  • Vision, the ability to think and plan strategically, and a creative, entrepreneurial spirit.
  • The ability to mentor, coach, motivate and inspire colleagues and volunteers.
  • High level of initiative.
  • Excellent attention to detail and superb organizational skills, including the ability to set campaign fundraising goals and timelines and to establish an internal system for meeting deadlines, tracking, follow-up, monitoring, and reporting of progress.
  • Ability to work in a hectic and results-oriented environment with a strong focus on results; ability to meet deadlines and budgets.
  • Tact, diplomacy, judgment, and the ability to analyze and problem solve.
  • Ability to work in a hectic and results oriented environment.
  • Creative abilities to be resourceful, cost-efficient and intuitively driven.
  • Excellent communication and relationship building skills with an ability to prioritize, negotiate, and work with a variety of internal and external stakeholders.

Closing Date: 05/28/2024,11:59PM ET
Employee Group: Salaried
Appointment Type: Budget – Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone: 1AP — Broadband Salary Range: $85,671 – $197,704
Job Category: Administrative / Managerial
The Division of University Advancement at the University of Toronto promotes and supports the university through fundraising and alumni engagement. They are currently focused on the Defy Gravity campaign, supporting inclusive excellence and creating a more equitable world. They are looking for a Director, Divisional Relations and Strategic Initiatives to further their strategic priorities and manage fundraising efforts. The ideal candidate will have extensive experience in advancement, major gifts, and fundraising, as well as strong project management and communication skills. The closing date for applications is 05/28/2024.
Job Description

Our company is seeking a qualified and experienced Bookkeeper to join our team. The ideal candidate will have a strong background in accounting and finance, with a proven track record of accuracy and attention to detail.

Responsibilities:
– Maintain accurate financial records for the company
– Prepare and process invoices, receipts, and payments
– Reconcile accounts and bank statements
– Monitor and track expenses and income
– Prepare financial reports and statements
– Assist with budgeting and forecasting
– Liaise with clients, vendors, and other stakeholders as needed

Requirements:
– Bachelor’s degree in accounting, finance, or related field
– 2+ years of experience in bookkeeping or accounting
– Proficiency in accounting software and Microsoft Excel
– Strong attention to detail and accuracy
– Excellent organizational and time management skills
– Ability to work independently and as part of a team

If you meet the above qualifications and are looking for a challenging and rewarding opportunity, please apply now.

Expected salary: $85671 – 197704 per year

Job date: Wed, 08 May 2024 22:06:21 GMT

Manager, Employee & Labour Relations – The Salvation Army – Bermuda – Canada



Company: The Salvation Army

Location: Bermuda – Canada

Job description: DescriptionAbout The Salvation ArmyMission StatementThe Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.Vision StatementWe are an innovative partner, mobilized to share hope wherever there is hardship, building communities that are just and know the love of Jesus.Core ValuesThe Salvation Army Canada and Bermuda has four core values:Hope: We give hope through the power of the gospel of Jesus Christ.
Service: We reach out to support others without discrimination.
Dignity: We respect and value each other, recognizing everyone’s worth.
Stewardship: We responsibly manage the resources entrusted to us.About the PositionReporting to the Director, Labour & Employee Relations, this position is accountable for the execution of a positive labour and employee relations approach, aligned with the Army’s strategic organizational plans, which includes constructive union-management relationships and collective bargaining processes. The Labour and Employee Manager is a subject matter expert that has extensive experience in both union and non-union environments and has expert proficiency in labour negotiations, grievance and arbitration resolution and has the ability to facilitate training as needed.Further, this role acts as chief negotiator on several of The Salvation Army’s union agreements and provides advice and expertise to leaders to ensure consistency and efficiency in the resolution of complex union relation matters while ensuring adherence to collective agreements and all relevant legislation.KEY RESPONSIBILITIES:

  • Follows strategic plans to standardize collective agreements, deliver service excellence and increase capability in cost effective, high impact union and employee relations.
  • Collaborates with stakeholders in the development, recommendation and implementation of labour and employee relations strategies.
  • Installs and promotes new ways of working; involves framing and collaborating to communicate and align territorial, divisional and ministry unit approaches that support positive employee and union relations.
  • Follows guidelines for collective agreement negotiations, interpretation, and administration to ensure consistency across the organization in accordance with the employee and union relations strategy.
  • Works to continuously improve centrally managed expert services in labour and employee relations including pre-negotiations planning/strategizing with MU leaders to deliver planned outcomes during collective agreement negotiations.
  • Acts as the chief negotiator as assigned for The Salvation Army.
  • Play a key role in establishing good communication and fostering a positive union relations climate with all key stakeholders.
  • Influence and mitigate risks by ensuring delivery of effective and timely solutions/services.
  • Represents TSA at arbitration/board hearings as assigned.
  • Facilitate labour and employee relations training as required.
  • Maintains a network of internal and external contacts to regularly benchmark and remain current on future trends and developments related to labour and employee relations programs, policies and strategies.

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

  • Completion of Master university degree in industrial relations, law, human resources or business administration, related field considered an asset.
  • Post graduate education/certification in specialty areas (e.g. Labour and Industrial Relations) considered as an asset.

Experience and Skilled Knowledge Requirements

  • Minimum of 7 years of prior related experience as a labour/employee relations manager in a large, multi-union environment leading labour and employee relations professionals.
  • Knowledge of strategic and tactical problem-solving approaches and an ability to convert strategic objectives into tangible action plans and results.
  • Experience as chief negotiator in collective bargaining, plus extensive collective agreement interpretation and advising along with grievance/arbitration process.
  • Exceptional ability to influence others.
  • Provides services such as representation, support and advice for union and employment related matters.
  • Excellent knowledge of human resources practices in a unionized environment.
  • Fluent understanding and experience applying multiple acts and statutes, including the Labour Relations Act, Employment Standards Act, Occupational Health and Safety Act, Human Rights Code, and Pay Equity Act.

PREFERRED SKILLS/CAPABILITIES:

  • thinking partner; able to work in a consultative, diplomatic manner.
  • Knowledge of current and emerging trends in labour and employee relations.
  • Familiarity with and respect for collegial and healthy organizational culture is critical, as is the demonstrated ability to lead in an inclusive, collaborative and consensus-building style.
  • Awareness of and sensitivity to diversity.
  • Solid understanding of and is committed to the Mission and Core Values of The Salvation Army and the advancement of integrated mission in the Ministry Unit they resource/serve/support.
  • Adheres to TSA practices, principles, operating policies, applicable orders and regulations.
  • Demonstrates a healthy and respectful understanding of TSA distinctives, values and culture and their place in holistic contemporary ministry, reflected in their ministry context.
  • Demonstrates a commitment to service and a capacity to engage in open dialogue regarding service opportunities for themselves and for the service they oversee.
  • Committed to identifying ministry development plans/goals, and evaluates mission effectiveness, adapting strategies/ approaches; taking responsibility to follow through for successful outcomes for your function or service area.
  • Strives to meet human need, build community partnerships and identify opportunities for new and improved ministry in service to mission advancement and strategic priorities.
  • Affirms and encourages the utilization of people’s gifts, strengths and abilities, ensuring that priority is given to the spiritual needs expressed by clients and employees within their jurisdiction.
  • Maintains balance and composure when challenged, taking responsibility for their own performance, health, and resiliency.
  • Sets direction and inspires vision by communicating clear and meaningful expectations and outcomes aligned to strategic priorities and relevant parameters and constraints.
  • Incorporates mission and values into decision-making processes. Takes action to implement decisions aligned with mission and values.
  • Gains support of key stakeholders for successful implementation.
  • Engages staff and other stakeholders in evaluation of results for learning and improvement.

CompensationThe target hiring range for this position is $88,205 to $110,256 with the ability to progress to a maximum of $132,307. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.Other DetailsThe Salvation Army will provide reasonable accommodation upon request. Please let us know if you have a need for any accommodation.We thank all applicants and will contact candidates selected for next steps. Internal Applicants are encouraged to notify their current supervisor when applying for a new position within The Salvation Army.
Job Description:
The Salvation Army is looking for a Labour and Employee Manager who will be responsible for managing positive labour and employee relations, conducting collective bargaining processes, and providing expert advice on union relations matters. The ideal candidate should have a master’s degree in industrial relations, law, human resources, or business administration with at least 7 years of experience in a similar role. The salary range for this position is $88,205 to $110,256 with the potential to progress to $132,307.

Company Overview:
The Salvation Army is a Christian organization with a mission to share the love of Jesus Christ, meet human needs, and be a transforming influence in communities. They value hope, service, dignity, and stewardship in their operations, striving to support others without discrimination and manage resources responsibly. The organization is committed to creating a positive work environment and fostering good union relations.
Job Description

Position: Administrative Assistant

Location: Montreal, QC

Salary: $18 – $20 per hour

Our company is seeking a motivated and organized Administrative Assistant to join our team. The ideal candidate will be responsible for performing a variety of administrative and clerical tasks to support our office and ensure efficient operation.

Responsibilities:

– Answer and direct phone calls
– Organize and schedule appointments
– Write and distribute email, correspondence memos, letters, faxes, and forms
– Assist in the preparation of regularly scheduled reports
– Update and maintain office policies and procedures
– Order office supplies and research new deals and suppliers
– Maintain contact lists
– Provide general support to visitors
– Act as the point of contact for internal and external clients

Qualifications:

– Proven experience as an administrative assistant or office admin assistant
– Knowledge of office management systems and procedures
– Excellent time management skills and ability to multi-task and prioritize work
– Attention to detail and problem-solving skills
– Excellent written and verbal communication skills
– Strong organizational and planning skills
– Proficiency in MS Office

If you are a proactive individual with excellent communication skills and a positive attitude, we would love to meet you. Apply now to join our team!

Expected salary:

Job date: Thu, 11 Apr 2024 22:11:44 GMT