Audio Visual Field Service Technician/ Technicien de service sur le terrain en audiovisuel (AV) – AVI-SPL – Quebec City, QC



Company: AVI-SPL

Location: Quebec City, QC

Job description: Description:***Must have AV experience***Job SummaryThe AVI-SPL Field Service Technician will work in partnership with the Global Helpdesk to provide Service support for customers at on-site locations with the end goals of restoring functionality to our customers’ assets while delivering a world-class Customer Service experience.Essential Duties and Responsibilities

  • Read and interpret electronic schematics and architectural blueprints
  • Perform preventative maintenance visits to help maintain a stable client-based system
  • Clean various AV equipment including but not limited to: camera lenses monitors and equipment fans
  • Take responsibility to accurately complete job documentation as needed
  • Field installation of control programs (AMX / Crestron/Firmware) – upload and download capability
  • Field service support of networked devices (Routers IP Protocols etc.)
  • Perform service tasks in a timely and quality conscious manner including but not limited to: pulling cable installing connectors mounting projectors and hanging ceiling mounts
  • Provide necessary training and support for next level service technicians
  • Provide end-user client training as needed
  • Adhere to and understand health and safety standards for all phases of the job
  • Setup and troubleshoot various video codecs/video teleconferencing systems
  • Travel to various job sites required

Other duties assigned as neededSkills and Abilities

  • Effectively communicate with employees customers and colleagues
  • Ability to use hand and power tools in a safe and efficient manner
  • Ability to work and think independently and ensuring to meet deadlines
  • Basic computer knowledge
  • Knowledge of basic signal flow for audio video and control
  • Ability to manage small to medium projects
  • Ability to solder & crimp connectors
  • Valid Driver’s License and a clean Driver’s Abstract that meets AVI-SPL driving standards

Education and/or Experience

  • Minimum of 1 – 3 years of audiovisual integration experience preferred
  • Formal education in Electronics or related field preferred
  • Minimum of a High School Diploma or equivalent preferred
  • Preferred external training:

o Avixa (InfoComm) Quick Start to the Audio-Visual Industry
o Avixa (InfoComm) CTS General Certification
o AMX Intro to Networking for AV Professionals
o Crestron Professional Installation
o Extron AV Associate CertificationWorking EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.****Doit avoir une expérience dans le domaine de l’audiovisuelRésumé du posteLe technicien de service sur le terrain d’AVI-SPL travaillera en partenariat avec le service d’assistance mondial pour fournir un support de service aux clients sur les sites, avec pour objectif final de restaurer la fonctionnalité des actifs de nos clients tout en fournissant une expérience de service à la clientèle de classe mondiale.Fonctions et responsabilités essentielles– Lire et interpréter les schémas électroniques et les plans architecturaux.
– Effectuer des visites d’entretien préventif pour aider à maintenir un système stable basé sur les clients.
– Nettoyer divers équipements audiovisuels, y compris, mais sans s’y limiter, les lentilles des caméras, les moniteurs et les ventilateurs de l’équipement.
– Prendre la responsabilité de compléter avec précision la documentation du travail, le cas échéant.
– Installation sur le terrain de programmes de contrôle (AMX / Crestron/Firmware) – capacité de chargement et de téléchargement
– Assistance sur le terrain pour les dispositifs en réseau (routeurs, protocoles IP, etc.)
– Effectuer des tâches de service dans les délais impartis et dans le respect de la qualité, notamment : tirer des câbles, installer des connecteurs, monter des projecteurs et suspendre des supports de plafond.
– Fournir la formation et le soutien nécessaires aux techniciens de service de niveau supérieur.
– Assurer la formation des clients utilisateurs finaux, le cas échéant.
– Respecter et comprendre les normes de santé et de sécurité pour toutes les phases du travail.
– Installer et dépanner divers codecs vidéo et systèmes de téléconférence vidéo.
– Se déplacer sur les différents sites de travail.
Autres tâches assignées selon les besoins.Compétences et aptitudes– Communiquer efficacement avec les employés, les clients et les collègues
– Capacité à utiliser des outils manuels et électriques de manière sûre et efficace
– Capacité à travailler et à penser de manière indépendante et à respecter les délais.
– Connaissances informatiques de base
– Connaissance des flux de signaux de base pour l’audio, la vidéo et le contrôle
– Capacité à gérer des projets de petite à moyenne envergure
– Capacité à souder et à sertir des connecteurs
– Permis de conduire valide et un résumé de conduite propre qui répond aux normes de conduite d’AVI-SPL.Formation et/ou expérience– Minimum de 1 à 3 ans d’expérience dans l’intégration audiovisuelle.
– Formation en électronique ou dans un domaine connexe de préférence
– Diplôme de fin d’études secondaires ou équivalent de préférence
– Formation externe préférée :
o Avixa (InfoComm) Quick Start to the Audio-Visual Industry (Démarrage rapide dans l’industrie audiovisuelle)
o Avixa (InfoComm) Certification générale CTS
o AMX Intro to Networking for AV Professionals (Introduction à la mise en réseau pour les professionnels de l’audiovisuel)
o Installation professionnelle Crestron
o Certification d’associé AV d’Extron
Le technicien de service sur le terrain d’AVI-SPL travaille en partenariat avec le service d’assistance mondial pour fournir un support de service aux clients sur les sites, avec pour objectif de restaurer la fonctionnalité des actifs des clients tout en offrant une expérience client de classe mondiale. Les tâches incluent la lecture de schémas électroniques, l’entretien préventif, le nettoyage d’équipements AV, l’installation de programmes de contrôle, le soutien aux dispositifs en réseau, la formation des techniciens, la formation des clients, le respect des normes de santé et sécurité, et plus encore. Le candidat idéal doit avoir de l’expérience en intégration audiovisuelle, une formation en électronique ou dans un domaine connexe, un permis de conduire valide, et des certifications externes préférées.
Position: Retail Sales Associate

Location: Toronto, ON

Job Type: Full-time

Job Description:

We are seeking a dynamic and customer-focused Retail Sales Associate to join our team in Toronto. The successful candidate will be responsible for providing excellent customer service, assisting customers with product selection, processing transactions, and maintaining a clean and organized store environment. The Retail Sales Associate will also be responsible for restocking merchandise, participating in inventory counts, and assisting with other store-related tasks as needed. This is an exciting opportunity to join a growing company in the retail industry and develop valuable skills in customer service and sales.

Key Responsibilities:

– Greet and assist customers in a friendly and professional manner
– Provide product information and recommendations to customers
– Process customer transactions accurately and efficiently
– Maintain a clean and organized store environment
– Restock merchandise as needed
– Participate in inventory counts and assist with other store-related tasks as needed
– Demonstrate a positive attitude and strong work ethic
– Develop product knowledge and keep up to date on current promotions and sales

Qualifications:

– High school diploma or equivalent
– Previous retail experience is an asset
– Excellent customer service skills
– Strong communication and interpersonal skills
– Ability to work in a fast-paced environment
– Flexible schedule, including evenings and weekends
– Ability to lift and move merchandise weighing up to 50 pounds
– Basic math skills and proficiency in using a cash register
– Must be reliable and punctual

If you are passionate about customer service and looking to start or advance your career in retail sales, we want to hear from you! Apply now to join our team in Toronto.

Expected salary:

Job date: Sat, 20 Jul 2024 05:06:28 GMT

Audio Visual Field Service Technician – AVI-SPL – Ottawa, ON



Company: AVI-SPL

Location: Ottawa, ON

Job description: Description:*** Must have AV experience***Job SummaryThe AVI-SPL Field Service Technician will work in partnership with the Global Helpdesk to provide Service support for customers at on-site locations with the end goals of restoring functionality to our customers’ assets while delivering a world-class Customer Service experience.Essential Duties and Responsibilities

  • Read and interpret electronic schematics and architectural blueprints
  • Perform preventative maintenance visits to help maintain a stable client-based system
  • Clean various AV equipment including but not limited to: camera lenses monitors and equipment fans
  • Take responsibility to accurately complete job documentation as needed
  • Field installation of control programs (AMX / Crestron/Firmware) – upload and download capability
  • Field service support of networked devices (Routers IP Protocols etc.)
  • Perform service tasks in a timely and quality conscious manner including but not limited to: pulling cable installing connectors mounting projectors and hanging ceiling mounts
  • Provide necessary training and support for next level service technicians
  • Provide end-user client training as needed
  • Adhere to and understand health and safety standards for all phases of the job
  • Setup and troubleshoot various video codecs/video teleconferencing systems
  • Travel to various job sites required

Other duties assigned as neededSkills and Abilities

  • Effectively communicate with employees customers and colleagues
  • Ability to use hand and power tools in a safe and efficient manner
  • Ability to work and think independently and ensuring to meet deadlines
  • Basic computer knowledge
  • Knowledge of basic signal flow for audio video and control
  • Ability to manage small to medium projects
  • Ability to solder & crimp connectors
  • Valid Driver’s License and a clean Driver’s Abstract that meets AVI-SPL driving standards

Education and/or Experience

  • Minimum of 1 – 3 years of audiovisual integration experience preferred
  • Formal education in Electronics or related field preferred
  • Minimum of a High School Diploma or equivalent preferred
  • Preferred external training:

o Avixa (InfoComm) Quick Start to the Audio-Visual Industry
o Avixa (InfoComm) CTS General Certification
o AMX Intro to Networking for AV Professionals
o Crestron Professional Installation
o Extron AV Associate CertificationWorking EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
The AVI-SPL Field Service Technician will work with the Global Helpdesk to provide on-site service support for customers, including maintenance, installation, and troubleshooting of AV equipment. They must have experience in AV integration, be able to read schematics and blueprints, have knowledge of audiovisual systems, and be skilled in using hand and power tools. The technician should also have training in AV industry certifications and be able to travel to various job sites. A clean driver’s license is required.
Job Description

Position: Marketing Manager

Location: Toronto, ON, Canada

Salary: $70,000 – $90,000 per year

We are seeking a talented and experienced Marketing Manager to join our team. The ideal candidate will be responsible for developing and executing marketing strategies to drive traffic and increase revenue.

Responsibilities:
– Develop and implement marketing plans and strategies
– Manage marketing campaigns across various channels, including social media, email, and paid advertising
– Analyze market trends and consumer behavior to identify opportunities for growth
– Collaborate with cross-functional teams to drive marketing initiatives
– Monitor and report on the effectiveness of marketing programs

Qualifications:
– Bachelor’s degree in Marketing or related field
– 3+ years of experience in marketing
– Strong analytical skills and data-driven mindset
– Excellent communication and interpersonal skills
– Ability to manage multiple projects simultaneously

If you are passionate about marketing and have a proven track record of driving results, we would love to hear from you. Apply now to join our dynamic team!

Expected salary:

Job date: Sat, 20 Jul 2024 05:26:22 GMT

Audio Visual Project Manager – ET Group – Toronto, ON



Company: ET Group

Location: Toronto, ON

Job description: Company DescriptionAt ET Group, we are in search of people with bold ideas who want to make a difference and help evolve our organizational culture to suit our journey as a company and the changing needs of our clients. When you come and work with us, you are joining a group that is radically reinventing and implementing unique structures, practices, and processes that are helping to deliver work at an entirely new level. We are a purpose-based organization with a transparent and developmental culture. We don’t believe in organizational pyramids or silos. Instead, we rely on asynchronous collaboration tools and decentralized decision making.Job DescriptionTHE ROLEAs an Audio Visual Project Manager, you’ll orchestrate the seamless execution of AV projects from inception to completion. This includes budget control, vendor & contractor negotiations, and day-to-day communication with the project team to ensure timely delivery within budget.As the primary client liaison, you create strong relationships and ensure everything is being delivered according to expectations. Much of your work will be behind-the-scenes, but your skill and effort pay off each time your client is delighted with the experience and outcome.You understand that you are part of a larger team that has a deep passion to serve and delight our customers. We strive to deliver a great product every time, every day. We take ownership of our ideas and collaborate effectively across the organization, providing constant feedback both internally and externally to make things happen.WHERE YOUR EXPERTISE IS NEEDEDLead intricate, cross-functional AV initiatives with precision, leveraging data-driven insights to drive informed decisions.Foster strong, collaborative relationships with clients, embodying their vision and objectives to deliver tailored solutions.Navigate project complexities adeptly, removing obstacles, managing priorities, and fostering clarity amidst ambiguity.Champion continuous improvement, proactively identifying opportunities to refine processes and elevate project outcomes.QualificationsWHAT WE’RE LOOKING FORYou have at least 4 years of professional experience in AV, construction, or technology sectors, with a solid grasp of AV infrastructure and systems.Proven track record in overseeing multi-site, multi-floor AV projects.You are a natural leader and hands-on team player.Ability to read people and the room really well. You know when to change plans and you’ll positively coach the project team through it.You have extensive Microsoft Project experience. PMP certification would be an asset.Additional InformationOTHER DETAILS ABOUT THE ROLEAnnual salary: $90,000 – $110,000 CAD3 weeks of paid vacation in your first year, with additional days accrued for tenure.Medical and dental benefits after 3 months.Comprehensive onboarding, mentoring, and professional development opportunities. * A workplace run on trust, empowerment, and feedback; positive, inspiring working atmosphere.ET Group values diversity and is committed to building teams that reflect various backgrounds, perspectives, and skills. Our hiring decisions are based on qualifications, merit, and business needs.
ET Group is looking for an Audio Visual Project Manager to manage AV projects from start to finish, including budget control and client communication. The ideal candidate will have experience in AV, construction, or technology, as well as strong leadership skills and the ability to navigate project complexities. The company values diversity and offers competitive salary, benefits, and professional development opportunities.
Title: Administrative Assistant

Company: Confidential

Location: Not specified

Salary: Not specified

Job Type: Full-time

Job Description:

We are looking for a responsible Administrative Assistant to perform a variety of administrative and clerical tasks. Duties of the Administrative Assistant include providing support to our managers and employees, assisting in daily office needs, and managing our company’s general administrative activities.

Responsibilities:

– Answer and direct phone calls
– Organize and schedule appointments
– Write and distribute email, correspondence memos, letters, faxes, and forms
– Assist in the preparation of regularly scheduled reports
– Develop and maintain a filing system
– Order office supplies and research new deals and suppliers
– Maintain contact lists
– Book travel arrangements
– Submit and reconcile expense reports
– Provide general support to visitors

Requirements:

– Proven experience as an administrative assistant or office admin assistant
– Knowledge of office management systems and procedures
– Working knowledge of office equipment, like printers and fax machines
– Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
– Excellent time management skills and the ability to multi-task and prioritize work
– Attention to detail and problem-solving skills
– Excellent written and verbal communication skills
– Strong organizational skills with the ability to prioritize tasks

If you are interested and meet the requirements stated above, please apply now.

Expected salary: $90000 – 110000 per year

Job date: Fri, 17 May 2024 22:45:37 GMT

Specialist, Visual Project – Groupe Dynamite – Mont-Royal, QC



Company: Groupe Dynamite

Location: Mont-Royal, QC

Job description: Description :PROJET SPECIALIST – MAT LEAVE REPLACEMENTGroupe Dynamite is a leading fashion digital retailer with two brands at the heart of our success, Garage and Dynamite. With over 300 stores in Canada and the U.S., and more than 4,000 employees, we have been making our mark on fashion since 1975.Our core strengths are rooted in our team, our innovation, and our customers. We are proud to hire and retain aspirational leaders who are driven to achieve great things and are recognized for their entrepreneurial spirit.Job Summary:Reporting to the Visual Project and Print Production Manager, this individual will be responsible for aligning with the graphic design team, testing creative ideas in various concepts and carrying out the adaptations in the various concepts for the Garage and Dynamite brands. The specialist will also create the installation documents and videos for all printed elements and props. The specialist will keep track of all elements to receive, keep and discard in stores and update appropriate documents. When there are seasonal props in key moments of the year, this person will be responsible for aligning with the creative team on the concept, find suppliers that can produce the props according to the timeline and budget, create distribution lists and launch concept in stores, with support from the manager.Responsibilities:

  • Create store documents for marketing components to keep, for store openings and for sale events;
  • Support the Visual Project and Print Production Manager with special projects, such as but not limited to, new seasonal props development and roll-out, special installations, etc.;
  • Create store surveys and distribution lists for in-store elements;
  • Create all installation documents for in-store execution for both Garage and Dynamite;
  • Validate installations via store visits with graphic designers and/or the Visual Project and Print production Manager;
  • Aligns with Store Design for store openings such as floorplans, concept developments and fixture development;
  • Inserts all printed components in our 3D merchandising platform (IWD).

Qualifications:

  • College degree (DEC)
  • Minimum of 1+ years of experience with project coordination.
  • Knowledge of google documents suite (google docs, google slides, google sheet);
  • Knowledge of Adobe suite (InDesign and photoshop) is an asset;
  • Experience with 3D platforms such as Sketch Up, Marvellous, 3DSMax, Substance Painter is an asset.
  • Ability to work in a fast-paced and multi-tasking environment;
  • Versatile and hands-on personality;
  • Great team player;
  • Detail-oriented, organized, with the ability to effectively manage multiple projects simultaneously.
  • Give/receive information on aspects of the work not related to routine tasks. Requires an approach focused on listening and interacting, as well as the ability to express oneself with clarity, conciseness and accuracy;
  • Bilingual (English & French).
  • Creativity required for developing and adapting ideas that improve the products, services, processes, procedures or approaches depending on the market.
  • Accuracy and/or speed are essential.
  • No supervision
  • Result of decisions and actions moderately important. Medium level of responsibility
  • Low level of inconvenience/risks
  • Can work at the Montréal HO and go in stores when needed (for tests and visits;)
  • Can lift approx. 20lbs and can go on a ladder.

Over and above a competitive salary and bonus plan, registered retirement savings, and flexible group insurance with personalised coverage that meets your needs, you will be at the forefront of a growing organisation that understands the importance of investing in people.You and your family can enjoy our employee discount at Garage and Dynamite, private sample sales throughout the year and many other exciting perks, including a very flexible vacation program.Our promise…No day will be like the last—we aim to be better today than we were yesterday. We are committed to employment equity.Candidates that are retained will be called for an interview.
Groupe Dynamite is seeking a Project Specialist to cover maternity leave, responsible for coordinating various projects for the Garage and Dynamite brands. The role involves creating store documents, supporting special projects, validating installations, and collaborating with various teams. The ideal candidate should have a college degree, project coordination experience, knowledge of Google and Adobe suites, and experience with 3D platforms. The role requires creativity, attention to detail, and the ability to work in a fast-paced environment. The position offers a competitive salary, bonus plan, retirement savings, flexible insurance, employee discounts, and a flexible vacation program. Candidates interested in employment equity are encouraged to apply.
Title: Customer Service Representative

Location: Canada

Salary: $15 – $17 per hour

Job Description:

We are seeking a Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, resolving complaints, and providing excellent customer service. The ideal candidate will have strong communication skills, be detail-oriented, and have the ability to multitask. Previous customer service experience is preferred but not required.

Responsibilities:
– Answer incoming customer inquiries via phone, email, or chat
– Provide accurate information and resolve customer complaints
– Process orders and returns
– Maintain customer records and update databases
– Develop and maintain positive relationships with customers
– Collaborate with other departments to ensure customer satisfaction
– Meet or exceed customer service goals and objectives

Qualifications:
– High school diploma or equivalent
– Excellent communication skills
– Strong problem-solving and decision-making abilities
– Ability to work in a fast-paced environment
– Proficiency in Microsoft Office and other software programs
– Previous customer service experience is a plus

If you are a team player who is passionate about providing exceptional customer service, we would love to hear from you. Apply today to join our team!

Expected salary:

Job date: Thu, 14 Mar 2024 23:26:29 GMT