Company: The Boyd Group
Location: Mississauga, ON
Job description: Company: Assured AutomotiveJob Description:The Estimator’s primary responsibility and accountability is to provide an exceptional and successful customer experience while creating estimates, coordinating repair needs for customers including all communication, informing and updating customers and insurance companies throughout the repair process. The Estimator accurately assesses the damage of vehicles and documents needed repairs and parts replacement on the damage appraisal. The Estimator plays a pivotal role in the success of the customer’s experience by ensuring they are working in alignment with all team members in achieving the repair facilities KPIs.Key Job Responsibilities Role and RequirementsEnsure ASE is updated efficiently and accurately with pertinent details from every customer interactionProvide Customer with accurate and timely information, guiding them through the repair process and ensuring that they receive excellent customer serviceEnsure compliance with all insurance client requirements, processes and metricsEnsure compliance with all Wow Operating Way’s regarding customer drop-offs, repair planning, customer communication, and deliveryCommunicate all customer requests and needs to appropriate team membersProvides positive energy when greeting customers in person and on the phoneUnderstanding of all required Insurance programs and proceduresParticipate in daily “production walks” with the Management Team, as requiredSupport all team members when requiredParticipate in monthly Health & Safety and staff meeting (if required)Attend training, information sessions and workshops recommended by Store ManagerMaintain the Assured KPI’s by maximizing role performance (Sales/ GP/ NP/ CSI/ AR/ CT&TT)Uphold Assured’s Core Values : Honesty, Integrity & RespectConsistently demonstrates actions and behaviors supporting our “10 Promise”Work Tools to be UtilizedScheduling Tool: Progi Calendar, Google CalendarsManagement Information System: Summit, Repair CentreRental Management: ARMS, DialBasic Knowledge: Mitchell, AudatexEducation and/or Experience Required Knowledge of Repairs and OE GuidelinesHigh School Diploma or equivalentAwareness of where to look for answersBasic Computer SkillsCompliance for DRP’s Minimum of 1-year experienceMust be willing to complete ICAR TrainingValid Driver’s LicenseRequired Skills/Abilities Awareness of where to look for answersBasic Computer SkillsCompliance for DRP’s Minimum of 1-year experienceMust be willing to complete ICAR TrainingValid Driver’s LicensePlease note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.#AAEST
Assured Automotive is seeking an Estimator who will be responsible for providing exceptional customer service by creating estimates, coordinating repairs, and communicating with customers and insurance companies. The Estimator must accurately assess vehicle damage, document repairs, and ensure compliance with insurance client requirements. The role requires knowledge of repairs and OE guidelines, basic computer skills, and willingness to complete ICAR Training. The Estimator must also uphold Assured’s Core Values and KPIs. Relevant work tools include Progi Calendar, Summit, and Mitchell. This position requires a high school diploma or equivalent, a valid driver’s license, and at least 1 year of experience in a similar role.
Job Description
We are currently seeking a motivated and skilled individual to join our team as a Sales Manager. In this role, you will be responsible for identifying and developing new business opportunities, maintaining relationships with existing clients, and achieving sales targets.
Key Responsibilities:
– Identify potential clients and develop strategies to attract new business
– Build and maintain strong relationships with existing clients
– Collaborate with internal teams to ensure customer satisfaction and address any issues
– Develop and implement sales plans to achieve revenue targets
– Stay up to date on industry trends and competitor activities
– Prepare reports on sales performance and provide recommendations for improvement
Qualifications:
– Previous experience in sales or business development
– Proven track record of meeting or exceeding sales targets
– Excellent communication and negotiation skills
– Strong organizational and time management abilities
– Ability to work independently and as part of a team
If you are a results-driven individual with a passion for sales, we would love to hear from you. Apply now to join our dynamic team and take your career to the next level!
Expected salary:
Job date: Sat, 27 Jul 2024 00:10:29 GMT