Pro Sales Representative – Greater Toronto – East – Masco – Toronto, ON

Company: Masco

Location: Toronto, ON

Job description: The Outside Pro Sales Representative (OPR) is responsible for identifying, developing and cultivating productive relationships with both new and existing accounts for Behr/Kilz products, adjacencies and services to professional channel with a focus on a defined target segment. This position cross functionally partners with the broader team to develop and implement specific strategies to achieve customer satisfaction, revenue, and profitability. Working safely is part of our culture and is a condition of employment.Essential Duties and ResponsibilitiesWith direction from corporate and the regional VP, supports the deployment, adoption and application of Behr’s annual Strategic Deployment Plan (SDP)Develop strategic market plan for key account customers, target customers, and high potential customers establishing goals and targets.Achieve defined sales goals, metrics and objectives.Use a strategic and consultative sales approach to understand, develop and deliver valuable business solutions for one or more the following defined segments:
– Painter and Decorator Contractor
– Commercial Paint Contractor
– Residential Repaint
– HOA/ Multi-family ContractorComplete productive daily call plans that fulfill and generate sales on existing accounts and qualified leads. Log quality information from the completed activities into (CRM) Salesforce.Build brand awareness through marketing and training and other efforts.Proficient knowledge of our products, techniques, and services to ensure product recommendations and customer orders meet all specifications.Understanding of product assortment and inventory levels needed to support customer ordering demands.Expedite the resolution of customer problems/complaints.Educations and/or ExperiencePreferred Bachelor’s degree in Marketing, Business Administration, or related field OR equivalent experience in related field.Minimum Qualifications: High school diploma or comparable certification (e.g. GED)Previous sales, retail, or customer service experience with previous commercial coatings’ experience is desirable.Certificates, License, Registrations or Professional DesignationsValid driver’s license, proof of insurance, meet and maintain the Company motor vehicle policy.Other RequirementsSome overnight weekly travel may be required depending on geographic territory.Ability to legally work without sponsorship for employment visa status.Ability to follow oral or written instructions; read and acknowledge completion or work orders, interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.Maintain the corporate credit card, motor vehicle and expense reporting according to company policy.Other duties as assigned.Skills, Knowledge, and AbilitiesStrategic in interacting with all customer types and assessing customer needs and account objectives.Strong selling, problem-solving, critical thinking, networking and relationship building skills.Must possess highly developed interpersonal, communication and presentation skills at all enterprise levels (sales, marketing, distribution, customer service, etc.) to influence others relative to company and customers objectives as well as to clarify and maintain focus on team goals and objectives.Experience in construction trade and/or architectural coatings are preferred.Ability to work well independently with minimal direction, as well as within a strong team environment.Computer SkillsProficient knowledge of MSA Office Suites and/or IOS software applications related to job functions.Sales Force/CRM knowledgeProficient in using a computer application to manage large amounts of information, including creating and editing simple databases, inputting data, retrieving specific records, and crafting reports to communicate the actions needed to improve performance relative to the goals of the system and strategyLanguage SkillsEnglish (speak, read, and write)Ability to speak the prevalent second language in certain geographic regions may be preferred.Mathematical SkillsAbility to add, subtract, multiply and divide using whole numbers, common fractions, and decimals.Physical DemandsWhile performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stop, kneel, or crouch; talk or hear. Ability to lift five gallon bucket up to 75 lbs. The employee uses computer or telephone equipment. Specific vision requirements of this job include close vision and distance vision. Must be able to travel by plane and automobile. Ability to travel daily and/or overnight.Work EnvironmentWhile performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.Company: Behr Paint CompanyShift 1 (Canada)Full timeHiring Range: $55,800.00 – $87,670.00Actual compensation may vary based on various factors including experience, education, geographic location, and/or skills.Our Ongoing Commitment to Diversity, Equity & InclusionWe believe a workplace that encourages and values different voices, perspectives, and backgrounds builds better teams, better solutions, and more innovation. The goal is for every single team member to have a voice and experience a sense of belonging here, regardless of where they sit in the organization and what their background is. We look forward to your sharing your outstanding and unique talents and perspectives with us!BEHR (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.BEHR is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.E-Verify Participation Poster:
E-Verify Right to Work Poster: &
The Outside Pro Sales Representative (OPR) for Behr Paint Company is responsible for developing relationships with new and existing accounts, achieving sales goals, and providing valuable business solutions to customers. The OPR must have a strategic and consultative approach to sales, possess strong interpersonal and communication skills, and be knowledgeable about products and services. A high school diploma is required, along with previous sales or customer service experience. The OPR must be able to travel weekly and work independently or within a team. The position offers a competitive salary and the company values diversity, equity, and inclusion in the workplace.
The job description from the website is:

We are currently seeking a motivated and dynamic individual to join our team as a Sales Representative. In this role, you will be responsible for selling and promoting our products to new and existing customers. The ideal candidate will have excellent communication skills, a strong work ethic, and a passion for sales. Previous sales experience is preferred but not required. This is a full-time position with competitive compensation and benefits. If you are looking for a challenging and rewarding opportunity, we would love to hear from you. Apply now!

Expected salary: $55800 – 87670 per year

Job date: Wed, 02 Oct 2024 23:32:54 GMT

Pro Sales Representative – Greater Toronto – West – Masco – Mississauga, ON

Company: Masco

Location: Mississauga, ON

Job description: The Outside Pro Sales Representative (OPR) is responsible for identifying, developing and cultivating productive relationships with both new and existing accounts for Behr/Kilz products, adjacencies and services to professional channel with a focus on a defined target segment. This position cross functionally partners with the broader team to develop and implement specific strategies to achieve customer satisfaction, revenue, and profitability. Working safely is part of our culture and is a condition of employment.Essential Duties and ResponsibilitiesWith direction from corporate and the regional VP, supports the deployment, adoption and application of Behr’s annual Strategic Deployment Plan (SDP)Develop strategic market plan for key account customers, target customers, and high potential customers establishing goals and targets.Achieve defined sales goals, metrics and objectives.Use a strategic and consultative sales approach to understand, develop and deliver valuable business solutions for one or more the following defined segments:
– Painter and Decorator Contractor
– Commercial Paint Contractor
– Residential Repaint
– HOA/ Multi-family ContractorComplete productive daily call plans that fulfill and generate sales on existing accounts and qualified leads. Log quality information from the completed activities into (CRM) Salesforce.Build brand awareness through marketing and training and other efforts.Proficient knowledge of our products, techniques, and services to ensure product recommendations and customer orders meet all specifications.Understanding of product assortment and inventory levels needed to support customer ordering demands.Expedite the resolution of customer problems/complaints.Educations and/or ExperiencePreferred Bachelor’s degree in Marketing, Business Administration, or related field OR equivalent experience in related field.Minimum Qualifications: High school diploma or comparable certification (e.g. GED)Previous sales, retail, or customer service experience with previous commercial coatings’ experience is desirable.Certificates, License, Registrations or Professional DesignationsValid driver’s license, proof of insurance, meet and maintain the Company motor vehicle policy.Other RequirementsSome overnight weekly travel may be required depending on geographic territory.Ability to legally work without sponsorship for employment visa status.Ability to follow oral or written instructions; read and acknowledge completion or work orders, interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.Maintain the corporate credit card, motor vehicle and expense reporting according to company policy.Other duties as assigned.Skills, Knowledge, and AbilitiesStrategic in interacting with all customer types and assessing customer needs and account objectives.Strong selling, problem-solving, critical thinking, networking and relationship building skills.Must possess highly developed interpersonal, communication and presentation skills at all enterprise levels (sales, marketing, distribution, customer service, etc.) to influence others relative to company and customers objectives as well as to clarify and maintain focus on team goals and objectives.Experience in construction trade and/or architectural coatings are preferred.Ability to work well independently with minimal direction, as well as within a strong team environment.Computer SkillsProficient knowledge of MSA Office Suites and/or IOS software applications related to job functions.Sales Force/CRM knowledgeProficient in using a computer application to manage large amounts of information, including creating and editing simple databases, inputting data, retrieving specific records, and crafting reports to communicate the actions needed to improve performance relative to the goals of the system and strategyLanguage SkillsEnglish (speak, read, and write)Ability to speak the prevalent second language in certain geographic regions may be preferred.Mathematical SkillsAbility to add, subtract, multiply and divide using whole numbers, common fractions, and decimals.Physical DemandsWhile performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stop, kneel, or crouch; talk or hear. Ability to lift five gallon bucket up to 75 lbs. The employee uses computer or telephone equipment. Specific vision requirements of this job include close vision and distance vision. Must be able to travel by plane and automobile. Ability to travel daily and/or overnight.Work EnvironmentWhile performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.Company: Behr Paint CompanyShift 1 (Canada)Full timeHiring Range: $55,800.00 – $87,670.00Actual compensation may vary based on various factors including experience, education, geographic location, and/or skills.Our Ongoing Commitment to Diversity, Equity & InclusionWe believe a workplace that encourages and values different voices, perspectives, and backgrounds builds better teams, better solutions, and more innovation. The goal is for every single team member to have a voice and experience a sense of belonging here, regardless of where they sit in the organization and what their background is. We look forward to your sharing your outstanding and unique talents and perspectives with us!BEHR (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.BEHR is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.E-Verify Participation Poster:
E-Verify Right to Work Poster: &
The Outside Pro Sales Representative (OPR) for Behr/Kilz products is responsible for developing relationships with new and existing accounts in the professional channel. They work with the team to achieve sales goals, implement strategies, and provide customer support. The OPR must have sales experience, a valid driver’s license, and the ability to travel. Strong communication, problem-solving, and computer skills are required. The company values diversity and prohibits discrimination in employment. E-Verify is used to verify the eligibility of newly hired employees.
Position: Customer Service Representative

Location: Brampton, ON

We are currently seeking a Customer Service Representative to join our team in Brampton. The ideal candidate will have excellent communication skills, strong problem-solving abilities, and a passion for delivering exceptional customer service.

Responsibilities:
– Respond to customer inquiries via phone, email, and chat in a timely and professional manner
– Provide product information, pricing, and availability to customers
– Process orders and returns accurately and efficiently
– Handle and resolve customer complaints and issues
– Maintain customer records and ensure accuracy of information
– Work collaboratively with cross-functional teams to ensure customer satisfaction

Qualifications:
– High school diploma or equivalent
– Minimum 1 year of customer service experience
– Excellent communication skills, both verbal and written
– Strong attention to detail and accuracy
– Proficient in Microsoft Office applications
– Ability to multitask and work in a fast-paced environment

If you are a motivated and customer-focused individual looking for a rewarding opportunity, we encourage you to apply for this position. Join our team and help us provide outstanding service to our customers.

Expected salary: $55800 – 87670 per year

Job date: Wed, 02 Oct 2024 23:38:22 GMT

Training Coordinator – Masco – Saint Thomas, ON



Company: Masco

Location: Saint Thomas, ON

Job description: We are hiring for a Training Coordinator Role! (Hybrid with base of St Thomas ON office)About Masco Canada:Masco Corporation is a global leader in the design, manufacture and distribution of branded home improvement and building products. Masco delivers exceptionally crafted, stylish products including faucets, kitchen and bath cabinets, architectural coatings (paints and stains), bath and shower units, spas and hot tubs, showering and plumbing specialties, and other hardware.Masco Corporation is today one of the world’s largest manufacturers of brand-name products for the home improvement and new home construction markets. Masco is also a leading provider of a variety of installed products and services, including insulation, for homebuilders.Job Description:Training Coordinator will be responsible for preparing learning material for training as well as leading instructor-led training sessions. The Coordinator will also be responsible for maintaining the online training website and updating it’s content, as needed. They will also be responsible for additional tasks as set out by their Training Supervisor. There will be some travel outside of Canada involved with this role, about once per business quarter. This role will require regular visits to our St Thomas office, therefore driving distance to the office would be preferred as this role is not a fully remote position.Qualifications:

  • 1 – 3 years Experience in delivering in-person training and e-learning training modules
  • Proficiency in a relevant learning management system (LMS365)
  • Must be able to travel outside of Canada
  • Requires great communication skills (written and spoken) in both French and English, Spanish is an asset.
  • Great with time management, and ability to prioritize tasks.
  • Track record of delivering projects on-time
  • Able to work independently as well as in collaboration (group settings)
  • Experience preferably in the plumbing industry.
  • Strong organizational skills

Required Experience with the following programs:

  • LMS365
  • Advanced knowledge of MS Office programs (PowerPoint, Excel, word, outlook, Teams, Stream, Sharepoint)

​Experience with the following programs considered an asset:

  • JD Edwards
  • Salesforce
  • Teamcenter
  • Clover
  • Video Editor software (Movavi Preferred)

Other Related Duties:

  • Facilitate training to the intended audience ensuring information is understood, including adjustments for literacy levels, languages, and learning styles as appropriate
  • Address additional tasks set out by your Training Supervisor
  • Support product launch and commercialization activities
  • Regularly engage with Rep Agencies/CSRs and promote customer advocacy of Masco Canada

Administration:

  • Create and Update training modules(e-learning, and instructor-led)
  • Assigning training modules to learners for completion within a set time frame
  • Maintain site pages: Home page, Course Catalog, Product Announcements, Brands, Documents
  • Generate Analytic Reports, as needed (Quiz Reports, Course Reports, User Reports)
  • Keeping up to date with new product launches and/or product changes
  • Create Training Plans for the different roles/learning levels
  • Research and reach out to internal/external subject matter experts as needed
  • Audit existing teaching materials and course aids and update them as required
  • Follow up regularly with the Module Reviewers to ensure they have each approved the training material assigned to them for review

Educational Requirements:

  • High School Diploma, Post-Secondary degree preferred

What we offer:

  • Competitive rewards & compensation
  • Defined Contribution Registered Pension Plan (Optional) with employer matching
  • Deferred Profit-Sharing Plan (DPSP)
  • Benefit Insurance coverage from Day 1 (Health, Dental, Travel Insurance)
  • Employee Assistance Program – a platform to help you be happier, healthier and perform your best through health and wellness resources.
  • Employee Store, Employee Purchase Program, Dell Discount Program, Goodlife Fitness Discounts and more!
  • Masco Canada believes that education leads to self-improvement and recognizes that the skills and knowledge of its employees are critical to the success of the organization through our educational assistance program.
  • Mentorship Program – join and become a Mentee, Mentor or Both!
  • Committees – Wellness Committee, Masco United (DE&I Committee), Philanthropy Committee
  • Employee Resource Groups – EmpowHer and Book Club!

Company: Masco CanadaMasco Canada (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.
Masco Canada is hiring for a Training Coordinator role based in St Thomas, ON. The Coordinator will be responsible for preparing learning material, leading training sessions, maintaining the online training website, and additional tasks as assigned. Qualifications include experience in training, proficiency in relevant programs, communication skills in French and English (Spanish is an asset), and organizational skills. Educational requirements include a high school diploma, with a post-secondary degree preferred. The role offers competitive rewards, benefits, and opportunities for growth within the organization. Masco Canada is an equal opportunity employer that prohibits discrimination in employment based on various characteristics.
Position: Remote Customer Service Representative

We are currently seeking a Remote Customer Service Representative to join our growing team. In this role, you will be responsible for providing exceptional customer service to our clients through various communication channels.

Key Responsibilities:
– Responding to customer inquiries and providing accurate information about our products and services
– Handling and resolving customer complaints or issues in a professional and timely manner
– Processing orders, returns, and exchanges
– Collaborating with other departments to ensure customer satisfaction
– Maintaining accurate records of customer interactions and transactions

Qualifications:
– High school diploma or equivalent
– 1+ years of customer service experience
– Strong communication and interpersonal skills
– Ability to work independently and in a team environment
– Proficiency in Microsoft Office applications
– Experience working in a remote or virtual setting is a plus

If you are a customer-focused individual with a passion for providing excellent service, we encourage you to apply for this position. Join our team and be a part of our mission to exceed customer expectations.

Expected salary:

Job date: Wed, 10 Apr 2024 23:49:00 GMT