Company: State of Florida
Location: Orlando, FL
Job description: Requisition No: 840948Agency: Children and FamiliesWorking Title: SENIOR CHILD PROTECTIVE INVESTIGATOR – 60074191Pay Plan: Career ServicePosition Number: 60074191Salary: $54,500.00Posting Closing Date: 11/13/2024Total Compensation EstimatorDuties and Responsibilities:
This is professional work protecting children, working with families and conducting investigations of alleged abused, abandoned, neglected or exploited children. This position will assume an individual contributor role and be a model of child protection practice to other Child Protective Investigators (CPIs).
- Conducts investigations regarding allegations of abuse, neglect, abandonment and/or special conditions for children;
- Collects information through interviews with the children, parents, relatives, neighbors, and other parties associated with the case;
- Engages families, identifies needs and determines the level of intervention needed to include voluntary services or court ordered dependency services; provides services linkages to agency and community resources based on needs assessment. Provides recommendations for development of case plan to Case Manager.
- Conducts initial/ongoing child Present and Impending Danger assessments;
- Develops with the family a signed Present Danger Plan and a signed safety plan for any identified threats and interventions;
- Arranges emergency placement for any child that cannot safely remain in the home;
- Notifies state attorney, law enforcement, child protection team and other required individuals as appropriate;
- Schedules and gathers information for and participates in case staffing;
- Prepares appropriate reports/documentation in coordination with Children’s Legal Services and provides testimony in court;
- Maintains thorough documentation in the client records/appropriate information system(s) and maintains organized client files;
- Reports indication of abuse, neglect and/or abandonment to the Florida Abuse Hotline;
- Provides subject matter expertise to help less experienced CPIs build increased capacity in investigative skills;
- Provides case consultation and advises and/or co-investigates complex cases with other CPIs to assure appropriateness, clarity, quality, and thoroughness;
- Establishes and maintains cooperative working relationships with organizations and other agencies involved with child protective investigations such as community based providers, Children’s Legal Services, law enforcement, medical personnel, schools, and other community/agency resources;
- Ensures effective communication with deaf or hard-of hearing Customers or companions in accordance with the ADA and/or Section 504 and shall manage service records and report this data and any resources and/or training needs to their designated program point of contact.
The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.
Minimum qualifications:
- Current valid State of Florida driver’s license; and
- A Bachelor’s degree from an accredited college or university
- Current Florida Child Welfare Certification from the Florida Certification Board
Preferences:
- Bachelors or Masters degree in social work, behavioral science, criminal justice, nursing or education field;
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking . All documentation is due by the close of the vacancy announcement.
The content is a job posting for a Senior Child Protective Investigator position within the agency of Children and Families in Florida. The position involves conducting investigations of alleged child abuse, neglect, abandonment, or exploitation. The responsibilities include collecting information, assessing risks, developing safety plans, testifying in court, and maintaining detailed documentation. The minimum qualifications include a Bachelor’s degree and a valid Florida driver’s license. Preferences are given to candidates with a degree in social work, behavioral science, criminal justice, nursing, or education. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and supports a Drug-Free workplace. Veterans’ Preference is available for eligible candidates.
Customer Service Representative
Our company is seeking a Customer Service Representative to join our team. In this role, you will interact with customers on a daily basis, providing support and assistance with their inquiries and concerns.
Responsibilities:
– Answer customer calls and respond to emails in a timely and professional manner
– Assist customers with product information, pricing, and order placement
– Resolve customer complaints and issues to ensure satisfaction
– Process returns, refunds, and adjustments as needed
– Collaborate with other departments to address customer needs
– Maintain accurate records of all customer interactions
Qualifications:
– High school diploma or equivalent
– Prior customer service experience preferred
– Excellent communication skills, both written and verbal
– Ability to handle high volume of customer inquiries
– Strong problem-solving skills and attention to detail
– Ability to work independently and as part of a team
If you are a dedicated and customer-focused individual looking to join a dynamic team, we encourage you to apply for this Customer Service Representative position.
Expected salary: $54500 per year
Job date: Thu, 07 Nov 2024 23:57:44 GMT